ShapedPlugin, LLC Reviews 130

So refreshing to get quick and superior support! Pulak was amazing and our issue was resolved in 24 hours. I would highly recommend them to anyone!

Outstanding experience with the support and the plugin. Never said no to any of my requests

Purchased the latest version of the WP Carousel Pro and realized our website was not compatible since we run an older version of PHP. Reached out for a refund and they replied with an option to supply us with a backward compatible version. I installed it and it works great. Thanks for your outstanding customer service. RB

work well and support very fast and helpful

Using the WPTeam (aka SmartTeam) plugin which has worked great. Even better, chat support was prompt and quick to respond to help me find a setting I needed to change!

Really helpful support team.
Quick to reply and know exactly how to help with the customisation i needed on the horizontal accordion.

100% recommended.

WOW — absolutely fantastic customer service from ShapedPlugin!

I honestly cannot praise this company enough. Their response time was incredibly quick, professional, friendly, and genuinely helpful from start to finish. In a world where great customer service can sometimes be hard to find, ShapedPlugin completely exceeded my expectations.

What really impressed me was how helpful, kind, and efficient the team were. You can instantly tell they genuinely care about their customers and want to help solve problems quickly and professionally. The level of support I received was outstanding and gave me real confidence in both the company and their products.

What makes this experience even more impressive is that I received this awesome support on a Sunday afternoon in the middle of a UK Bank Holiday weekend — a time when most companies are not even working until Tuesday! That level of dedication and customer care really says everything about this company.

It is so refreshing to deal with a company that clearly values its customers and takes pride in offering first-class support.

A huge THANK YOU to the whole ShapedPlugin team — outstanding service, highly professional, and very highly recommended!

5 stars from me — although if I had the option, I would happily give even more!

I accidentally let a Real Testimonials Pro license renew. The plugin did its job fine, I just didn't need it anymore, so I reached out to ask for a refund I wasn't really owed. Support handled it quickly, refunded the charge, and kept the whole exchange straightforward. No hoops, no runaround. I've been running their WP Carousel plugin for years, so I already trusted the products. The support experience matched. That's the part that earns a review. Recommended.

Excellent Plugin, and magnificent support. Couldn’t be happier. And so easy to use.
If I could give it more stars I would.

The app recently updated and I was unable to find my published shortcode, but after a few moments with help support, they quickly assisted me in finding it. The plugin is very easy to use and works beautifully.

Love the Plugin and very impressed with the prompt help given with a small problem we had.

The online customer service and help were exceptional, above and beyond. It's a real testament to a company's quality and ethics when it stands by its product with great service, support, and advice.
I would recommend ShapedPlugin to anyone looking for the functionality it offers.
Thanks again.

Very good plugin and fast reply when i needed support.

The WP Team Pro plugin is by far one of the best plugins for showcasing team members, staff, etc...hands down! Every little detail is accounted for and customizable and if you can't find something or need help, their tech support is phenomenal! Thank you!

Excellent support from Pulak helping with the mobile version for WP Team Pro. Very quick and easy interaction. Pulak had the issue fixed for me in no time!

Fantastic Support!!! You don't just buy the product, you buy a personal assistant with all the solution like ai

The Team at ShapedPlugin are amazing. They helped me custom stylise a post header. I would recommend Smart Post pro to anyone looking for a different set up on their Wordpress site.

We use the WP Team Pro plugin for our site and it's such a clear way of showing our clients who we work with and what we do. Support has been amazing, very quick and efficient. Thank you for a great plugin!

Excellent, high-quality professional service from this company. I use their plugin on my website and it is perfect for my requirements and works flawlessly.

Handy plugins, easy to use, super helpful support agents.