The soft skills in software

The soft skills in software

• 1.
  @eleybourn @eleybourn The Soft Skillsin Software Evan Leybourn Agile India 2016 A workshop for those working in complex environments
• 2.
  @DipeshPala @eleybourn Communication is concise
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  @DipeshPala @eleybourn Can you answera question in 7 words? EXER C ISE
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  @DipeshPala @eleybourn Communication is non-verbal
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  @DipeshPala @eleybourn
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  @DipeshPala @eleybourn
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  @DipeshPala @eleybourn Communication is surprising
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  @DipeshPala @eleybourn Presentation karaoke EXER CISE
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  @DipeshPala @eleybourn Communication is written
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  @DipeshPala @eleybourn A very largeOak was uprooted by the wind and thrown across a stream. It fell among some Reeds, which it thus addressed: "I wonder how you, who are so light and weak, are not entirely crushed by these strong winds." They replied, "You fight and contend with the wind, and consequently you are destroyed; while we on the contrary bend before the least breath of air, and therefore remain unbroken, and escape.“ Stoop to conquer. EXER C ISE
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  @DipeshPala @eleybourn Oak Press wasonce a synonym for hard-hitting journalism. With bureaus on four continents, they had the morning broadsheet market cornered for over three decades. But, after years of declining sales and bad management, Oak Press was placed into receivership. Reed Media, an internet start-up, took the opportunity to acquire some of Oak Press's assets at a bargain price. A representative from Oak Press met with the CEO of Reed Media over coffee, hoping to educate the young executive as to the struggles they'd face in the modern media market. It was the Oak Press rep, however, who was in for a surprise. Upon hearing about Reed Media's two years of solid growth and expansion, the Oak rep asked, “Readership is down, revenues are down... so how is it that you, the little guy, are still in the game?” “You picked the wrong battle,” the Reed Media CEO replied. “You fought against inevitable change, and it broke you. We, on the other hand, listened to our customers and adapted to suit their needs. We bent under pressure, and remained unbroken.” The Oak Press rep learned his lesson too late: sometimes, one must stoop to conquer. EXER C ISE
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  @DipeshPala @eleybourn Collaboration is cultural
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  @DipeshPala @eleybourn Collaboration :: Hofstede’sPower Distance Index 11 13 35 36 40 77 81 93 94 0 10 20 30 40 50 60 70 80 90 100
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  @DipeshPala @eleybourn What direction doestime move? QU ESTION
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  @DipeshPala @eleybourn Collaboration needs trust
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  @DipeshPala @eleybourn Collaboration needs skills
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  @DipeshPala @eleybourn Can you geteveryone to the other side of the room (safely)? EXER C ISE
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  @eleybourn
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  @DipeshPala @eleybourn Co-operation is negotiating
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  @DipeshPala @eleybourn Co-operation needs outcomes
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  @DipeshPala @eleybourn Split 1000₹ betweenyou? 1. Competition, 2. Collaboration, 3. Avoidance, 4. Compromise, and 5. Accommodation Thomas-Kilmann Questionnaire: Thomas, Kenneth W., and Ralph H. Kilmann. Thomas-Kilmann Conflict Mode Instrument. Xicom, Incorporated, 1974. EXER C ISE
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  @eleybourn Evan Leybourn IBM GBS leybourn@sg.ibm.com @eleybourn slideshare.net/eleybourn sg.linkedin.com/in/evanleybourn