Technology & Work Design

Technology & Work Design

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  Presented by: Bina Gupta BIM7th sem Under the Supervision of Ravi Bhattrai BIM Department 12/31/2014 1
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  Contents  Concept  Theoriesof work design  Technology and work design 12/31/2014 2
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  Concept: Technology  Processof transferring input into output  Substitute machine for human labor  Varies depending on work design 12/31/2014 3
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  Concept: Work design Process of defining and structuring jobs  Specifies the content and method of doing job 12/31/2014 4
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  Concept: Work design Methods of work design  Job Specialization  Job Specification  Job Rotation  Job Enlargement  Job Enrichment  Autonomous team 12/31/2014 5
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  Theories of workdesign  Job Characteristics Theory  Social Information processing theory 12/31/2014 6
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  Theories of workdesign: Job Characteristics Theory  Developed by Hackman and Oldham  This theory states that critical psychological states determines the impact of job characteristics on employee response to the task 12/31/2014 7
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  Theories of workdesign: Job Characteristics Theory  The various psychological states are:  Experienced meaningfulness of work  Experienced responsibility for work outcome  Knowledge of results 12/31/2014 8
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  Theories of workdesign: Job Characteristics Theory  Job characteristics that triggers Psychological state are:  Skills variety  Task identity  Task significance  Autonomy  Feedback 12/31/2014 9
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  Theories of workdesign: Social Information Processing theory  States that social information in the workplace influences how employees perceive and react to job characteristics.  Employees adapt attitudes and behaviours in response to social cues with whom they interact 12/31/2014 10
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  Theories of workdesign: Social Information Processing theory  Social information and job characteristics reinforce each other  Positive social information and well design job produces positive reaction  Negative social information and poor design job produces negative reaction 12/31/2014 11
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  Technology and Workdesign  Team and continuous improvement process  Reengineering work process  Flexible manufacturing system  Worker Obsolesce 12/31/2014 12
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  Technology and Workdesign: Team and continuous improvement process  Also termed as TQM  TQM advocates continuous improvement of product quality through everyone’s commitment and involvement to satisfy costumer’s need. 12/31/2014 13
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  Technology and Workdesign: Team and continuous improvement process  This process uses PDCA cycle ( Plan, Do, Check, Act) for incremental improvements 12/31/2014 14
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  Technology and Workdesign: Team and continuous improvement process  Requirements for continuous improvement Process (TQM)  New Technology  Employee involvement  Commitment  Team Effort  Production methods  Costumer orientation  Control 12/31/2014 15
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  Technology and Workdesign: Team and continuous improvement process  Tools for continuous improvement process  Quality circle  Zero defect  Just in Time  Quality control  Quality assurance  Training 12/31/2014 16
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  Technology and Workdesign: Reengineering Work Process  Radical redesign of the work process  Individual processes are combined to gain efficiencies and productivity  Workers are allowed to make decisions on the spot to eliminate process roadblocks and increase speed to market 12/31/2014 17
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  Technology and Workdesign: Reengineering Work Process  Key elements of reengineering are:  Identify distinctive competencies  Assess core processes  Horizontal reorganization 12/31/2014 18
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  Technology and Workdesign: Flexible Manufacturing System  Based on the flexible technology  Integrates CAD, engineering and manufacturing  Relies on computer programs 12/31/2014 19
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  Technology and Workdesign: Flexible Manufacturing System  Requirements for flexible manufacturing system  Computer aided design  Employees  Organic Structure 12/31/2014 20
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  Technology and Workdesign: Worker Obsolescence  Repeated tasks and Merchandized activities are being automated  Jobs are being engineered for high productivity  Jobs require computer literacy, interpersonal skills and team work  Focuses on skill development 12/31/2014 21
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