Globalinx Mobi Tampa 2015

Globalinx Mobi Tampa 2015

• 1.
  GLOBALINX MOBI JASON CRAW GLOBALINXSenior Product Developer & Manager
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  Agenda • What isMobi? • Why wireless? • Plans • Devices • Value added services • Selling points • Support/ Questions
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  What is Mobi? •MVNO (Mobile Virtual Network Operator) • Prepaid cellular • Nationwide footprint with 3G and 4G coverage • Simple, easy to understand pricing • No contracts
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  Why wireless? • Landlinesare becoming less common • Homeowners are “cutting the cord”
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  Why wireless? • Industryvalued at $196 billion • Growth opportunity
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  Why wireless? Postpaid Mobi •Carrier pays ~ $250 phone subsidy • 2-year agreement to re- coup money • Early termination fee • Popular phones • New phone every 2 years • Higher monthly ser- vice fees • No phone subsidy • Customer pays for phone upfront, BYOD or via PayPal • No contract • No early termination fee • Popular phones • New phone when you want • Lower monthly service fees
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  Plans • Competitively pricedplans • Simple, easy to understand pricing • Flexible options based upon customers needs • Mi-Fi and wireless cards
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  Unlimited Talk • $34.95*per month ($44.95 for Verizon) • Not available with AT&T • Unlimited voice calling in the US • Unlimited portal access • Targeted at people who don’t text or use data services, emergency phones, seniors, or people who just like to communicate the old- fashioned way! *Plus taxes and surcharges
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  Unlimited Talk andText • $44.95* per month • Only available on AT&T • Unlimited calling and texting in the US • Unlimited portal access • Simple, easy to use phones • Targeted at people who use a lot of voice or text messages on a monthly basis. No data access on this plan. *Plus taxes and surcharges
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  Unlimited Talk &Text + 2.5 GB • $44.95* per month ($54.95 for Verizon) • Available with Sprint, T-Mobile and Verizon • Unlimited calling and texting in the US • Unlimited portal access • Simple, easy to use phones • Targeted at lighter data usage • Very competitive, with recent aggressive plans from carriers *Plus taxes and surcharges
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  Unlimited Talk, Text+ 5GB • $59.95* per month ($69.95 for Verizon) • Available with Sprint, T-Mobile and Verizon • All the voice minutes, text messages and 5 GB worth of data • 3G and 4G coverage (where available) • Simple, easy to use phones • Targeted to the person who is always on the go and in touch via email, apps, text, etc. *Plus taxes and surcharges
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  NEW! Share Plans •Plans include unlimited voice minutes and SMS • Customer selects how much data they want for their account • Available with GSM-T and CDMA-S • Primary plan carries data for the account • Up to 5 lines per account • Each line billed separately • Today, requires 2 separate orders
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  NEW! Share Plans •1st plan determines available data – 5 GB for $75 – 10 GB for $115 – 20 GB for $215 • Price includes 1st line of service • Additional lines billed at $15 per line
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  NEW! Share Plans #of Lines 5 GB 10 GB 20 GB 1 $75 $115 $215 2 $90 $130 $230 3 $105 $145 $245 4 $120 $160 $260 5 $135 $175 $275
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  Devices • Always changing •Wide range – Basic feature phone • Samsung M400 for $49.95 – Mid range • Sony Xperia (multiple models) – High end • iPhone to Samsung Galaxy – BYOD
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  iPhones • Available fornew purchase on GSM-A and GSM-T networks • Working on iPhones for Sprint • Not available with Verizon
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  BYOD Bring Your OwnDevice • Available on all networks • Each carrier has their own rules
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  BYOD: AT&T orT-Mobile • Any unlocked GSM device • Purchase a SIM card on the appropriate network for the device • No charge for the SIM cards • Requires an unlocked GSM phone
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  BYOD: Verizon • NoiPhones • Must be a Verizon phone that is not currently active with Verizon • For Device, select “Already Have An Approved Device?”
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  BYOD: Sprint New rulesstarting February 2015 • Device not reported as lost or stolen • Associated Sprint account is in good standing • Any associated Service Agreement, Installment Billing Agreement, or Lease Agreement (including payment of any end-of-lease purchase option amount) has been fulfilled
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  Value Added Services DeviceFinancing (optional) • PayPal Credit (BillMeLater) • Special financing options (e.g., 6 months no interest) • Pay on your terms • No annual fee • Used all over the web
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  Value Added Services GLOBALINXPremium Home Phone Service for $9.95 per month • After activation of Mobi service, customers will receive a promo code via email • Enter it during GLOBALINX signup process to receive discount
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  Value Added Services DeviceProtection • Mobi has partnered with GoCare • Well known device protection provider • “A” rating with BBB • Covers both new and used devices – Water damage, drops, unlimited claims • $8.95 per month or $69 per year; $50 deductible
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  Value Added Services DeviceProtection
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  Value Added Services MobiWallet Account • Available on all networks • Works like a calling card • Enables functionality not included in calling plan: – SMS ($0.05 per message) – MMS ($0.05 per message) – Data ($0.05 per MB) – International calling (rate varies by country)
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  Selling Points Mobi vs.Verizon • Mobi Unlimited Talk, Text + 5GB: $59.95/month • Verizon More Everything 5 GB: $120/month • Savings = $60.05 per month – Annual Savings = $720.60 – 2-year Savings = $1441.20
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  Selling Points Mobi vs.AT&T • Mobi Unlimited Talk, Text + 5GB: $59.95/month • AT&T Mobile Share Value Plan, 4GB: $110/month • Savings = $50.05 per month – Annual Savings = $600.60 – 2-year Savings = $1201.20
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  Selling Points • Postpaidcarrier phone subsidy of $200 to $300 • 2-year savings – Verizon: $1441.20 ($60.05 per month) – AT&T: $1201.20 ($50.05 per month) • Breakeven point is 6 months or less
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  Selling Points • Nocontracts • Upgrade your phone whenever you want • ~ $50 to $60 savings per month • Unlimited plans • Carrier selection • National footprints • Home phone add-on for $9.95 per month
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  Questions to Ask •What cellular carrier are you with? • Are you happy with your service? • How much do you pay per month? • When is your contract up?
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  Questions to Ask •Do you plan on changing carriers? (If yes, what carrier are you going to?) • If you could choose which network you wanted, not have a contract and save on your monthly service, is that something you would be interested in?
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  Open Items andUpdates AT&T MMS and Group Text on iPhones • MMS cannot be sent or received to other non- iPhones • Working with Apple to become “Approved Authorized Dealer” • Will enable more access into devices to change currently locked settings
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  Open Items andUpdates Short code blocking with T-Mobile • Escalated to carrier • They’re researching why this is randomly happening
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  Open Items andUpdates Activation error messaging • Working with each carrier to get every possible error code • Making a customer friendly description so the customer knows why activation fails (invalid device, wrong IMEI or ESN)
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  Open Items andUpdates Verizon 4G • Not currently available • Restricts BYOD options
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  Support/Questions • customersupport@globalinxmobi.com • 800-340-MOBI(6624) • Facebook.com/globalinxmobi • Twitter.com/globalinxmobi