Driving Engagement
Five Reasons to Use SharePoint 2013 Communities
Maggie Swearingen
Experience Architect
Protiviti
@mswearingen
Linkedin.com/in/mswearingen
Maggie.Swearingen@protiviti.com
“Internal blogs, forums and social networks allow
organizations to unlock institutional knowledge by
allowing employees to share questions, answers,
and valuable information in open forums rather than
the confines of email, where only a few people
benefit from shared information.”
From 10 Reasons Why You Should be Using Social Media to Communicate with Employees
90% of Business Leaders think an engagement strategy is important, but only
25% have an engagement strategy
Employee Engagement
•Collaboration
•Contribution
•Communication
•Connectedness
You Already Have SharePoint
Reason #1
Flexible Configuration
Reason #2
Community Set Up
Community Portal
Community Site
Team or Publishing Site with Community Features
Community Portal
Enterprise-wide site template that uses search webparts to aggregate community data.
Community Site
Includes: Community Management tools, Discussion Board, Top Contributors, What’s Happening and Collaboration Libraries
Within Site
Activates Categories, Community Members, Discussions list, and Core Community pages
Ease of Use
Reason #3
Mobile Access
On-Premise Considerations
 VPN
 Responsive Design
 SharePoint Apps
 Third-Party Apps
Office 365
 Responsive Design
 Third-party Mobile Apps
 SharePoint Apps
Simple Administration
Reason #4
Permissions
Type Permission Approval Setting
Private community. Share the site with only specific
users or groups, and grant
Member permissions to them so
they can contribute.
Not applicable.
Closed community. Share the site with Everyone and
grant Visitor permissions to them
so that they can view the site
and request access.
Enable access requests on the
site.
Open community with explicit
membership.
Share the site with Everyone and
grant Visitor permissions so they
can view the site and
automatically join as members.
Enable auto-approval on the site.
Open community. Share the site with Everyone and
grant Member permissions so
they can all contribute.
Not applicable.
http://technet.microsoft.com/en-
us/library/jj219489.aspx#phase3
Moderation
 Administrators can delete content
 Enable offensive posting reporting
 Alerts and notifications are set in user’s profile
 Additional SharePoint permission group: Moderators
Notifications
 Follow the Site
 Manage notifications from profile
 Set up alerts
 RSS
Gamification
Reason #5
Gamification
o Badges
o Ratings
o Reputation Settings
SharePoint
Team Sites
Documents
Tasks
Events
Controlled
Permissions
SharePoint
Communities
Archived
Discussions
Documents
Moderation
Gamification
One-to-Many
Communication
Controlled
Permissions
SharePoint
Newsfeeds
One-to-Many
Communication
Following-based
Content
Yammer
Groups
Document
Collaboration
Limited
Permission
Control
Limited
Integration with
SharePoint
External
Professional
Communities
Established
Easy-to-Use
Access to a wide
community
SharePoint
Engagement
Strategies
Collaboration, Communication, Connectedness
• Where are the gaps in
our SharePoint user
adoption?
• Can the Community
Site Template help fill
those gaps and meet
the needs of our
organization?
Maggie Swearingen
Experience Architect
Protiviti
@mswearingen
Linkedin.com/in/mswearingen
Maggie.Swearingen@protiviti.com