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Demystifying Mindset and Cultural Change

This workshop is a deep dive into the heart of agile’s transformative journey, focusing on the challenges and strategies of altering mindsets and reshaping organizational cultures. We will explore practical tools and models, including the Immunity to Change framework and the Competing Values Framework (CVF), enriched by insights from ontological coaching and organizational psychology. Participants will engage with case studies demonstrating these methods in action, offering a comprehensive understanding of the complexities and transformative potential in mindset and cultural changes.

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Demystifying Mindset and Cultural Change. B Y Á N G E L D Í A Z - M A R O T O
Cosmetic changes.
Mental Models vs. Mindsets.
A mental model is a cognitive structure we use to understand and operate in our daily lives.
Mental models are based on our personal experiences, education, and cultural environment, and they include beliefs, perceptions, and intuitive assumptions.
We can “install” mental models.
Mindset refers to a person's mental configuration, disposition, or attitude, which determines how they interpret and respond to situations, experiences, and challenges.
We can Influence mindset shifts.
Identity is not static but dynamic: every human system undergoes certain adaptations to its context and is in constant evolution.
We change when we become aware that the cost of not changing is much higher than the effort of changing and than the benefit of maintaining the current situation, or when we become aware that the benefit of changing is much higher than the effort of changing and than the benefit of maintaining the current situation.
Consider hidden purposes.
Agile Mindset shifts
- From predictability to adaptability - From centralized control to distributed control - From rigid processes to empirical processes - From sporadic deliveries to continuous delivery - From change aversion to embracing change - From working in silos to cross-functional collaboration - From task focus to business objective focus - From avoiding failure to learning from failure - From detailed long-term planning to short-term adaptive planning - From big bang product launches to incremental product delivery ...
How to influence a mindset shift?
Reinforce Explore Shift Mindset Positive Results (Benefit) Behaviour Negative Results (Cost) New Mental Model Mindset change lifecycle
Dissatisfaction gap Doing / not doing instead Competing commitments Big assumptions and mental models Cost New mental models Mindset shift template By Angel Diaz-Maroto. Inspired by Robert Kegan and Lisa Lahey.“Immunity to Change”
A leader must be capable of instilling (in themselves and others) mental models that enable the achievement of new goals.
Start with yourself
“What if you are not right?”
The culture of an organization is the set of values, beliefs, norms, rituals, narratives, and symbols that characterize an organization and guide the behavior of its members.
Narratives
An organizational narrative refers to the set of stories and accounts that circulate within an organization, reflecting its values, mission, culture, and collective experience.
Complementing their narratives, companies have a specific language composed of technical vocabulary, codes, acronyms, and references to internal procedures, practices, and regulations.
We can understand a lot about the culture of a group by analyzing its narratives and specific language.
Creativity Collaboration Competition Control
Create Compete Control Colaborate EXTERNAL INTERNAL FLEXIBLE FOCUS Discover and learn Short term results Repeat amd sustain Longterm development Search: Recognition Pace: Fast Beware of Naivety Search: Calm Pace: Slow Beware of Nostalgia Search: Victory Pace: Fast Beware of Anger Search: Security Pace: Slow Beware of Fear
Likewise, a leader must be able to construct new narratives and recognize changes in existing ones.
Context Actions Outcome Challenge Moral Protagonists Summary sentence Narratives Structure
Cultural change through narratives
Reinforce Explore Shift Narrative Positive Results (Benefit) Behaviour Negative Results (Cost) New Narrative Narratives lifecycle
Change vs. Metamorphosis
Lasting cultural change happens gradually: it is necessary to adapt aspects of the culture in an informed and conscious manner to progressively integrate new capabilities into the organization.
Be patient ...
... and avoid cosmetic Agile.
Certified Scrum Trainer (CST), Certified Enterprise Coach (CEC) and Certified Agile Leadership Educator (CALE) by Scrum Alliance. Professional Certified Coach by ICF (PCC) WWW.DMAGILECOACHING.COM ANGEL DIAZ MAROTO
Resilience Institute Business
Resilience Institute Business