Business vs. Personal Brand
& Your Digital Presence
•   13 years in digital
•   11 years as a marketer
•   donschindler.com
•   don.schindler@nd.edu
•   @donschindler
What is a professional made out of?
http://www.flickr.com/photos/ilamont/4298420926/sizes/l/in/photostream/
What are you
known for?

Write a brand
statement for
yourself.
Brand Statement

 • To (target audience), (your name) is the
   (blank) provider/service of (blank)
   delivered through (blank).

 • To Notre Dame Campus Communicators
   and employees, Don Schindler is the
   thought leader for creative marketing and
   communications solutions in both digital
   and print.
Brand Promise

 With every interaction (whether a question
 or conversation), I promise to give you the
 best possible return for your time taken with
 me.

 In other words, I want your TRUST.

 You can trust me to be honest, to be blunt,
 to have your best interest in mind, to give
 you a reason, to focus on you, etc…
Trust




  trust.edelman.com
Trust




        trust.edelman.com
How much time does it take to earn
trust?




                            http://www.mykingweb.com/index.php/period-2b/rodriguez-isabel/candy-page
Who are
    you when
    no one is
    looking?




http://planetponzi.com/wp-content/uploads/2011/11/anatomy_of_a_ponzi_scheme.jpg
Digital Life can enhance and be
    amplified




http://www.thestaffingstream.com/2012/09/14/do-you-have-an-effective-social-media-plan/
How do you live it?

    By being
    connected…

    By understanding this
    is real time
    communication

    Social Media is real
    time communications
    like a phone or IM but
    it can be permanent
    and spread virally.

    That’s the scary part.
HipHopPrez
Privacy vs. Different Reality
I'm not saying this is inherently bad or inherently
good – it is just a different reality, and it does
come with some conditions.

As leaders we need to help our workforce
understand and navigate the challenges that come
with the blurring of this line between the
professional and personal.

This is more than just making sure your people are
aware of bank scams and how to set proper
security settings on Facebook.

This is helping them to understand how to
recognize for themselves the implications of sharing
personal information indiscriminately and of the
shifting boundaries of privacy in their professional
lives.

The second challenge for leaders in this
environment is finding the balance between
accountability and empowerment. If you're going
to empower your people to communicate, you
need to stick with it as you lead by example.
                       Adm. Gary Roughead
                   Chief of Naval Operations
No Anonymity

 • Use your real name (no handles unless
   you are willing to keep that handle forever)
 • The digital life and real life are not
   separate and will forever be connected.
 • You can enhance your digital life if you
   understand how the rules work.
 • Real Life to Digital Life – the tools…
Knowledge
Click to edit Master
title style
Click to edit Master text styles
Click to edit Master
      Who do you know and how well?


title style
Click to edit Master text styles
Click to edit Master
                Twitter Handshake?


title style
Click to edit Master text styles
Click to edit Master
                                      <A HREF=ā€œDON KNOWSā€
                                   TARGET=ā€œ_BLANKā€>DON KNOWS
                                    HOW TO TALK THE TALKā€</A>



title style
Click to edit Master text styles
The Secret to Social Media

Talk about others – highlight them,
encourage them, be there for them
  and they will be there for you.
The Secret to Negative Social Media

 If you are suffering from negative comments,
     then comment yourself. It will push the
    negative comments up and into the feed.
Same thing goes for a bad website. Add more
content to the web and the bad content loses
                     traction.
Google Footprint
Google Alerts
How to enhance your digital
presence

 • You can control this - the more you add, the
   more the search engines find.
 • Industry Standards
   –   Domain Name / Blogging
   –   Website
   –   Linkedin
   –   Facebook
   –   Twitter
   –   YouTube
   –   Photo Sites
   –   Member Sites
Click to edit Master
title style
Click to edit Master text styles




                                   It’s my Death Star.
blogging

 • Search Engines
   love blogs
 • Easy to do
 • Comments/Fee
   dback
 • Inbound Links
 • Personality
 • Did I mention
   search engines
   love blogs?
Drive Somewhere


                                             Search
                                  Email     Keywords   Google
                                Signature              Adwords
                     Company
                                                                 Pinterest
                      website


          Linkedin                                                           Youtube




                                                                                   Photo
     Twitter
                                                                                   Sites




  Facebook
                                             Blog /                                    Google+
                                            Website
Blogging examples
Mobile
Mobile Stats




http://www.geekwire.com/2012/brave-world-realtime-information-answer-questions/#
Linkedin
Linkedin Power

 •   More connections, more touches
 •   Your online resume and portfolio
 •   Public recommendations
 •   Questions & Answers
 •   Groups to help networking
 •   Connected to Twitter and Facebook
LINKEDIN MAPS CONNECTIONS
Get recommendations and give
Add projects
Link to Twitter
New linkedin recommends
1,000,000,000
 and counting
Facebook secret
– using lists!
Facebook secrets

 • Bias against newcomers
 • ā€œMost Recentā€ is not really your friends so
   use lists
 • Links are favored over updates.
 • Photo and Videos trump links.
 • Get people to comment.
 • 16% of Page Info is all that gets seen

                 http://www.thedailybeast.com/articles/2010/10/18/the-facebook-news-feed-how-it-works-the-10-biggest-secrets.html
Twitter
PROS

• Power of instant conversations
• Spreading the word quickly
• Professional Development – learn from
  experts
• You can collect users with bots
  (Tweetadder)
• You can follow and possibly speak with
  people that wouldn’t normally be in your
  circle of influence
CONS

•   Lots and lots of noise
•   Lots and lots of spam
•   Lots and lots of robot collection
•   Interface is not friendly
•   No real value SEO
•   Relationships are fleeting
Twitter
Klout Measurement
Tweetadder
Google+
Other sites

 •   Niche Networks
 •   Instagram
 •   Pinterest
 •   YouTube
 •   Flickr
 •   Yelp
Quora
What if you can’t be found?

• Buying
  adwords
How do you
 keep up?
Editorial Calendar

 • Blogging – A must – at least once A week if not
   more.

 • Facebook – when you have something relevant
   to say (btw, you need to have something
   relevant to say all the time)

 • Twitter – even more.

 • Linkedin – not so much.

 • Other social media – take lessons from above.
Monitoring Tools

 • Social
   Mention
 • SM2
 • Sysomos
   Heartbeat
Quick, Smart Responses

            I post.

  I get Retweeted.

     I thank them.
How much time does it take?
Integrate it into your life

 • Just like you did
   with
    – cellular phone
    – email
    – texting
 • You’ve done this
   before.
 • And, we know,
   you’ve got
   something to say.
How do you measure the return?

•   You can:
     – TRUST
     – Track Your Time
     – Measure Your
       Connections
     – Ask People If
       You Are Who
       You Say You
       Are
     – Measure Your
       Digital Footprint
Brand: Digital You and Real You Merge

 • You are trusted.
 • You will be example for others.
 • Does this mean everything will be fine and
   dandy?
 • Nope. You’ll have other issues to contend
   with but you will be on the right track and
   you’ll gain experience on how to deal with
   digital issues – which will help your network.
 • Your employees and other board members
   will follow your example as well.
Digital Directors

 • ā€œWhile demand for directors with digital expertise is on the
   rise, the supply of qualified candidates is small, and those
   candidates are more likely to have nontraditional
   backgrounds,ā€ says Spencer Stuart. ā€œThis can make recruiting
   directors with these profiles especially challenging and may
   require boards to reconsider their perceptions about what an
   ideal director looks like.ā€

 • The firm says ā€œboards should understand that directors with
   digital expertise may not have achieved the same stature as
   candidates from more traditional fields; many of these
   candidates have not reached the C-level, for example. These
   young, ambitious and, oftentimes, time-starved executives
   can be more transient than more established executives, and
   they may be less familiar with the customs of a corporate
   boardroom.ā€

                     http://business-ethics.com/2012/04/12/1642-social-media-and-the-board-why-hashtags-should-matter-to-directors/
Questions?

donschindler.com
don.schindler@nd.edu
@donschindler