Building a World Class Technical Training Program “ Blending eLearning with Real World Technical Training” 11-20-2008
Meet The Training Team Tony Pasch     9 Years Field  2 Years Training Miles Springer  13 Years Field  4 Years Training  Angelina Sposito   4 Years Field  3 Years Training Chip Allison 15 Years Field  1 Year Training Ismael Franco 10 Years Field  2 Years Training Rick Philibert     6 Years Field  1 Year Training Don Seay     3 Years Field  1 Year Training Jim Hanlon   9 years IT  1 Year Training 84 TOTAL YEARS OF EXPERIENCE
Why Are We Here? You are our customers Majority of training is with Tech Ops Primarily Installation/Service Departments Need Your Support with Existing and Future Projects
The Future of Technical Training Blended Learning/eLearning What is it?
Blended Learning Blended Learning  is the process of incorporating many different learning styles that can be accomplished through the use of 'blended' virtual and physical resources.
Blended Learning Modes Courseware in Learning Management System(LMS) Discussion boards (Sharepoint) Webconferencing  Webcasting (guest speakers-trainers)
Taking Advantage of Our Resources SharePoint   In-house courseware development Training Team Experience LMS
Trainer Student There is so much to Learn! How to Bridge the Gap from Trainer to Student?
Blend E-Learning with Real-World Technical Training Trainer Student Adult Learning Theories Cognitive Learning Theory A two-stage learning experience   Supporting Research
For Blended Learning to be Effective in Technical Training Quiet dedicated space on a computer/laptop to participate without interruption Building in support for learners from trainers, supervisors and peers helps to increase successful course completion and learner satisfaction Conducting a needs analysis and clearly defining your learning objectives and then selecting the best mix of learning modes Integrate hands-on labs to simulate real-world conditions.
Benefits Creates accountability Eliminate all the paperwork involved storing paper tests Everyone will learn the same courseware. Before hands-on training, the students can view the content  online to grasp the main concepts and safety issues before doing it live.
ADDIE ISD Model Analyze Design Develop Implement Evaluate How do we Pull it together?
 
Bottom Line Creating Value Create a partnership between learning and business strategy LMS
TDR Cable Locator VOM RF Meter
Hands on Troubleshooting
Tap to TV Installation and Troubleshooting
Ladder Handling  Recertification
Entire company will benefit Highly adaptable We can foresee training needs and build eLearning modules to lessen the learning curve for new products or procedures. This will keep our workforce up to date and lessen the time that we pull them from the field.  More productivity , it saves money, and valuable field time.
What’s Involved? Much involved but high rewards Allows our company to  grow  with the workforce i.e. Generation Y Well trained employees= Happy Customers A Great return on investment ! We will need your support .
Thank   you Questions?