The document discusses 10 lasting trends in digital media beyond short-term hype: 1) Transparency, 2) Personalization, 3) Search, 4) Credibility and Trust, 5) Participation, 6) Data Explosion, 7) Location-Aware Services, 8) Diversification, 9) Privacy, and 10) Diffusion of the Internet. It notes the importance of differentiating trends from hype and aligning investments accordingly to gain a competitive advantage. The document was presented by Olaf Nitz, Head of Digital Media Strategy at the Austrian National Tourist Office.