AAA Cooper Core Services

AAA Cooper Core Services

• 1.
  INTRODUCTIONTO AAA COOPER TRANSPORTATION’S CORE SERVICES
• 2.
  Company History AAA CooperTransportation is family owned and operated. It all started when the founder, John "Red Dove", hauled logs and lumber with mules, oxen and Model-T Ford trucks. He labored his way through the Great Depression by the sweat of his brow and started his own one man trucking company. Red Dove developed a work ethic that was second to none. It was based on going the extra mile, not just to get the job done, but to get it done right every time. His gritty personal drive, dedication and unwavering commitment to quality service is a heritage that has been passed down to every AAA Cooper employee. Revised 6-7-2013 JDP
• 3.
  AAA Cooper Transportationis family owned, non-union, multi- service transportation and logistics provider offering the following services: Less Than Truckload (LTL) 73 Service Centers Revised 6-7-2013 JDP
• 4.
  Dedicated Services Service Types: Tier I & II Manufacturing  Unattended & Nighttime Delivery  Static Route (Milk Runs)  Truckload  Multi-stop Truckload  JIT/JIS  Reverse Logistics  Yard Management  Cross Dock Operations Revised 6-7-2013 JDP
• 5.
  International Shipping Through strategicpartnerships, AAA Cooper offers door to port service to all major ports in Central and South America, Europe, Asia, Australia and Africa. You will receive one invoice for all transportation charges—inland, ocean and documentation. Canada Service to and from Canada with our partnership with Manitoulin Transport Puerto Rico Mexico Hawaii World Ports Port Services Revised 6-7-2013 JDP
• 6.
  Fleet Maintenance AAA Coopernow offers Fleet Maintenance Services (FMS). We understand the importance of a properly maintained fleet in order to meet today's CSA requirements and provide the highest level of service to your customers. Private fleets and Carriers alike, need dependable, professionally trained maintenance providers that deliver quality maintenance service at a reasonable cost. Dedicated Truckload Services Volume & Backhaul Programs Revised 6-7-2013 JDP
• 7.
  Quality Policy At AAACooper Transportation®, our goal is to provide error-free services that conform to our customers’ requirements. We will achieve this through the efficient operation of our Quality Management System. We are committed to continuously improving this system for the benefit of our customers and our company. Primary Quality Objectives  On Time Performance  Minimal Loss and Damage  Exceptional Customer Service  World Class Safety and Equipment ISO 9001:2008 AAA Cooper Transportation® earned ISO 9001:2008 Quality Management System registration at its Corporate Office, Dothan Maintenance Facility, and Dothan Service Center. This certification is the result of a series of audits conducted by QMI-SAI Global, an independent registrar based in Toronto, Ontario, Canada. All of AAA Cooper Transportation’s service centers are subject to annual internal audits to ensure their compliance to the requirements of the ISO 9001 standard. Revised 6-7-2013 JDP
• 8.
  Awards Ryder Selects AAACooper Transportation® for Exceptional EDI Invoicing Capabilities This newly created award by the leadership of Ryder Logistics recognized AAA Cooper Transportation® for exceptional EDI invoicing capabilities among all carriers for all modes of transportation services. The award was accepted on behalf of AAA Cooper Transportation® by Lee McMillan, Vice President of Strategic Services, at Ryder’s annual carrier recognition event on May 31, 2013 in Novi, Michigan. The award recognized AAA Cooper Transportation's® process excellence in EDI invoicing based on timeliness and accuracy of electronic statements. Both the efforts of the EDI and Accounting teams provided clean, actionable data for the customer and demonstrates the increasing importance of electronic data interchange. AAA Cooper Transportation® was recently awarded 2nd Place for Local and 3rd Place for Linehaul and for Combined Miles by the Alabama Trucking Association for the General Commodities Safety Awards. GlobalTranz Awards AAA Cooper Transportation® as the Southeast Region 2012 Regional Carrier of the Year AAA Cooper Transportation® was once again recognized by GlobalTranz, a leading transportation management company, as their 2012 Regional Carrier of the Year for the Southeast Region. The honor was presented during their recent corporate convention held in Ft. Lauderdale, Florida. AAA Cooper Transportation® was selected based on scoring done by GlobalTranz’s network of agents measuring their carrier base on such areas as on-time service, driver courtesy, billing accuracy, claims resolution and customer service. Accepting the award on behalf of AAA Cooper Transportation® was Dallas National Account Manager, Michelle Combs, Director of Pricing Analysis, Scott Thomley and Vice President of Strategic Services, Lee McMillan. Revised 6-7-2013 JDP
• 9.
  Welcome to AAACooper Transportation! Revised 6-7-2013 JDP