Effective Communication in Palliative Care
Effective Communication in Palliative Care
Palliative care: p provides relief from pain and other distressing symptoms; p
affirms life and regards dying as a normal process; p intends neither to hasten nor
to postpone death; p integrates the psychological and spiritual aspects of patient
care; p offers a support system to help patients live as actively as possible until
death; p offers a support system to help the family cope during the patient’s illness
and in their own bereavement; p uses a team approach to address the needs of
patients and their families, including bereavement counselling, if indicated; p will
enhance quality of life, and may also positively influence the course of illness; p is
applicable early in the course of illness, in conjunction with other therapies that are
intended to prolong life, such as chemotherapy or radiation therapy; p includes the
investigations needed to better understand and manage distressing clinical
complications
Terminal cancer
1. Patient-centered care: Palliative care is focused on the patient's needs and goals, and effective
communication is crucial in understanding and addressing those needs and goals.
2. Quality of life: Palliative care aims to improve the patient's quality of life, and effective
communication helps healthcare providers to understand the patient's physical, emotional, social
and spiritual needs and tailor care accordingly 3. Decision-making: Effective communication is
essential for shared decision-making between the patient, their family members, and the
healthcare team. It helps ensure that decisions are made that align with the patient's
preferences and values.
4. Symptom management: Effective communication helps healthcare providers identify and
manage symptoms, such as pain and nausea, that can significantly impact the patient's quality of
life.
5. Emotional support: Palliative care is often a time of emotional distress for patients and their
families, and effective communication can provide emotional support and comfort. 6.
Coordination of care: Effective communication helps ensure that the patient's care is coordinated
across different healthcare providers and settings, such as hospitals, hospices, and home care
Fail to communicate conseuence
• It may lead to poor symptom control.
• The patient may not follow the plan of care as their needs/agendas have not
been discussed and supported.
• The adjustment to the illness and interventions would be poor, and this can lead
to worsening distress.
• There can be situations with escalating conflict.
• The team that does not communicate effectively may find an enquiring patient
‘too demanding.’ This can affect the therapeutic relationship.
• Medico-legal problems stem primarily from poor communication, and
misperceptions and misunderstandings may ensue.
Aims of effective communication in a
nurse
• Patient relationship
• Reduce uncertainty
• Enhance relationship
• Prevent unrealistic hope
• Allow proper adjustment
• Provide personal satisfaction
• Guide and give direction
Communication skills
• Active listening: Nurses should listen attentively to patients, family members, and other
healthcare providers to understand their concerns, fears, and needs fully.
• Empathy: Nurses should be able to understand and relate to the emotions and feelings of their
patients and their families, providing comfort and support
• Clear and concise communication: Nurses should be able to communicate clearly and
concisely with patients and their families, using appropriate tone and language. They should also
use plain language to explain complex medical information.
• Non-verbal communication: Nurses should be aware of their body language, facial expressions,
and gestures, which can convey more information than words alone.
• Open and honest communication: Nurses should be open and honest with patients and their
families, discussing end-of-life issues, including pain management, palliative sedation, and
withdrawal of treatment.
• Culturally sensitive communication: Nurses should be aware of cultural differences and be able
to communicate effectively with patients and their families from diverse backgrounds.
• Conflict resolution: Nurses should be able to manage disagreements and conflicts between
patients, families, and healthcare providers in a respectful and constructive manner.
Core Principles of Communication
• Respect: Respect involves treating others with dignity and recognizing their worth. It involves
valuing their opinions and ideas, even if they differ from our own. Respecting others' boundaries,
cultural backgrounds, and beliefs is critical in building positive relationships and fostering open
communication.
• Empathy: Empathy is the ability to understand and relate to the feelings, thoughts, and
experiences of others. It involves putting ourselves in another's shoes and seeing things from their
perspective. Empathy helps to build trust and strengthen relationships by demonstrating our
willingness to understand and support others.
• Trust: Trust is the foundation of all healthy relationships. It involves having confidence in others'
integrity, reliability, and ability to meet our expectations. Trust is built over time through consistent
and transparent communication and by keeping our commitments.
• Unconditional positive regard: Unconditional positive regard involves accepting and valuing others
for who they are, regardless of their thoughts, feelings, or behaviors. It involves seeing the good in
others and treating them with kindness and compassion. Unconditional positive regard helps to
create a safe and supportive environment where individuals feel accepted, valued, and respected.
Consequences of poor communication
1. Increased anxiety and distress: Patients and families may feel anxious, confused, and uncertain
about their medical condition, prognosis, and treatment options if they do not receive clear and
accurate information from healthcare providers.
2. Inadequate pain and symptom management: Poor communication between healthcare
providers may result in inadequate pain and symptom management, leading to increased suffering
and decreased quality of life for patients.
3. Reduced patient satisfaction: Poor communication can lead to reduced patient satisfaction and
trust in healthcare providers, potentially leading to patients and families seeking care elsewhere.
4. Conflict and disagreements: Poor communication can result in misunderstandings and
disagreements between patients, families, and healthcare providers, potentially leading to conflict
and ethical dilemmas.
5. Increased burden on family caregivers: Poor communication can result in family members
feeling unprepared and overwhelmed with the responsibilities of caregiving, leading to increased
stress and burnout.
6. Increased healthcare costs: Poor communication can lead to repeated hospitalizations,
unnecessary medical interventions, and increased healthcare costs
Contd.,
1. Increased anxiety and distress: Patients and families may feel anxious, confused, and uncertain
about their medical condition, prognosis, and treatment options if they do not receive clear and
accurate information from healthcare providers.
2. Inadequate pain and symptom management: Poor communication between healthcare
providers may result in inadequate pain and symptom management, leading to increased
suffering and decreased quality of life for patients.
3. Reduced patient satisfaction: Poor communication can lead to reduced patient satisfaction and
trust in healthcare providers, potentially leading to patients and families seeking care elsewhere.
4. Conflict and disagreements: Poor communication can result in misunderstandings and
disagreements between patients, families, and healthcare providers, potentially leading to
conflict and ethical dilemmas.
5. Increased burden on family caregivers: Poor communication can result in family members
feeling unprepared and overwhelmed with the responsibilities of caregiving, leading to increased
stress and burnout.
6. Increased healthcare costs: Poor communication can lead to repeated hospitalizations,
unnecessary medical interventions, and increased healthcare costs
Barriers to effective communication
• Professional versus social dialogue: Unlike social interactions, any form of professional dialogue
would have an implicit contract between the professional and the patient. This differentiation brings
forth a unique set of barriers and problems for professionals during communication with the patient.
• Professional problems in communicating with patients:
• Fear of upsetting the patient
• Fear of causing more harm than good
• Unsure about answering difficult questions
• Afraid of saying, “I don’t know.”
• Patient’s belief that health professionals are too busy
• Unable to manage patient’s emotions
• Unable to improve the situation
• Fear of the untaught
• Fear of being blamed
Patient’s problems in communicating with
health professionals Patients
• Think that the health professionals are too busy.
• Think that they are more interested in their physical care.
• They do not want to know about any emotional problems.
• They are frightened to complain in case they stop treating them.
•They are frightened of going out of control.
• There may be terrified of having the truth revealed
The problems arising in
communication
• Pretending to be busy
• Selective attention to safe physical aspects
• Not exploring beyond physical issues
• Premature/false reassurance
• Premature normalization
• Jollying along
• Inappropriately introducing humor
• Concentrating on physical tasks
• Using euphemisms to mislead
• Disappearing from the stressful situation
• Patronizing and talking down to patients
• Using medical jargon
Examples of good and poor
communication techniques
1. Ask for open techniques! Nurse “Is your pain better today? This closed question gives
either a yes or no answer and needs revision.
Nurse: “How are you feeling?” This allows the patient to open up and vent their feeling.
2. Be empathetic Patient: “I feel scared when I am breathless.” Nurse: “Take these
tablets to ease your breathing”. Here, the nurse has ignored the patient's emotions,
which is wrong. The correct approach would be. Patient: “I feel scared when I am
breathless.” Nurse: “Breathlessness can be very frightening. It is very understandable. I
shall give you the prescribed medicines which should help you.” OR Nurse: “What
scares you most when you get breathlessness?”
3. Be sensitive while telling the truth Patient: “The doctor said my cancer is incurable.”
Nurse: “Don't worry about such things. Everything will be okay”. Here, the nurse is
giving false reassurance, which is not the correct approach. A better statement would
be as follows.
Contd.,
• Nurse: “It must have been tough to hear that cancer has spread, but we will do our best to
help you however we can.” 4. Always try to balance hope and truth Nurse: “There is nothing
more we can do; your disease is incurable, so there is no point in staying in the hospital.”
Here the nurse is destroying hope, which is incorrect. The nurse should try to balance hope
and truth. Nurse: “I am sorry that no more treatments are available to cure your disease, but
we can start other medicines to make you more comfortable. Then you can be at home with
your family. If you need any help in future, you must come to the clinic or contact me.” 5.
Keep confidentiality and avoid unhealthy curiosity Patient: I have not told anybody before,
but I got this cancer because I had an abortion when I was seventeen.” Nurse: “Were you not
worried at that time.” Here the nurse is getting curious about the irrelevant matter. The right
approach would be as Nurse: “We need to discuss this more, as it is incredibly significant for
you, but please know that everything we discuss will be kept confidential.” The nurse here
assures confidentiality, and at the same time, he would like to have more details which would
be medically significant. 6. Partnership between nurse and patient Nurse: “You must take this
medicine for your pain. Unless you accept this, your pain will remain as such. The nurse is
imposing their agenda on the patient, which is wrong. Nurse: “Your pain is caused by the
disease, and you need pain medicine. How about trying it?” Here the nurse is trying to set up
a bond with the patient by soliciting his opinion.
Nonverbal communication
• Nonverbal communication is an important aspect of communication in palliative
care, as it can convey emotions, empathy, and understanding. Non-verbal
communication: Non-verbal communication is featured by mode and tone of voice
with which words are spoken; gestures going with the speech; looks and facial
expressions; physical contact, touch, body posture, pitch and pace of voice, and
active listening. Here are some examples of nonverbal communication in palliative
care
• Eye contact: Making eye contact with the patient and their family members can
convey empathy and understanding, and can help to establish a rapport.
• Facial expressions: Facial expressions, such as a smile or a nod, can convey
empathy, understanding, and support.
• Touch: Appropriate touch, such as holding a patient's hand or giving a hug, can
convey compassion and comfort.
• Body language: Body language, such as leaning forward or sitting at the same level
Contd.,
• Silence:.
• Tone of voice
• Environment
Communicating with patients who have advanced and progressive diseases
in palliative care ntd.,
• diseases can be challenging, but it is essential for providing compassionate care. Effective communication
with patients facing progressive disease, with complex problems and an uncertain future, is challenging and
needs more skills and practice. Patients with advanced and progressive diseases have issues other than
physical, and they require compassionate listening and empathetic responses. Here are some tips for
effective communication:
• Use simple language: Use plain and straight forward language to ensure that patients can understand you
easily.
• Be honest: Be honest and transparent the patient's about condition, prognosis, and treatment options. •
Listen actively: Listen carefully to the patient's concerns and feelings, and encourage them to share their
thoughts.
• Show empathy: Show empathy and understanding the towards patient's emotional and physical challenges.
• Respect the patient's autonomy: Respect the patient's autonomy and allow them to make decisions about
their care to the extent that it is possible.
• Provide support: Provide support to patients and their families to cope with the changes that come with the
advanced and progressive stages of the disease.
• Collaborate with the healthcare team: Work collaboratively with other healthcare team members to ensure
that the patient's physical, emotional, and spiritual needs are met.
• Use nonverbal communication: Use nonverbal communication, such as touch, eye contact, and facial
• Avoid false hope: Avoid providing false hope or unrealistic expectations, and
instead focus on providing comfort and symptom management.
• Consider cultural and spiritual beliefs: Consider the patient's cultural and
spiritual beliefs when communicating and providing care. By using these
strategies, healthcare providers can communicate effectively with patients with
advanced and progressive diseases in palliative care and provide compassionate
care that meets their physical, emotional, and spiritual needs. Basics steps of
communication i. ii. iii. iv. i. Preparing for listening Questioning Listening
effectively (facilitating) shows that you have heard Responding Preparing for
listening It is essential to practice active listening as it is the key to effective
communication. Active listening: involves fully focusing on the speaker and
attempting to understand their message. This includes paying attention to the
speaker's verbal and nonverbal communication, asking clarifying questions, and
providing feedback. Active listening requires the listener to be fully engaged in
the conversation, to concentrate on what is being said, and to be present in the
moment. Active listening is important in palliative care, as it can help healthcare
providers to understand the patient's needs and concerns and provide
Contd.,
• Passive listening: on the other hand, involves listening without actively engaging in the conversation. The listener
may appear to be listening but is not fully focused on the speaker's message. Passive listening may involve nodding,
making eye contact, or saying "mm-hmm" without really paying attention to the content of the message. Passive
listening can lead to misunderstandings, miscommunication, and missed opportunities for building rapport with
patients and their families. The following methods help to enhance listening skills.
• Greeting and seating: Allow the patient to take their comfortable position in the bed or chair. Provide privacy and sit
beside the patient at a reachable distance without any barrier between the patient and yourself.
• Ask open questions: Open-ended questions give freedom to the patient to decide what and how much they should
tell.
• Encourage talking: To get more details and develop better rapport, it is good to encourage the patient to talk about
his concerns.
• Maintain eye contact: It gives confidence to the patient that they are being actively listened to
. • Tolerate brief silence: Silence can have diverse meanings in communication. It can be understood as a time to think,
consider a response, or express emotion
• Avoid unnecessary interruptions: Interruptions should not be too frequent in a way that affects the flow of
communication.
• Show them that they are listened to: The patients should feel that they are being heard by verbal and non-verbal
means. This can be done by repetition, reiteration, and reflection.
• Summarize and prioritize the agenda: We must summarize and explain the treatment plan and help them with
shared decision-making.
Questioning
• Questioning is an important aspect of communication that involves asking questions to gather information,
clarify understanding, and encourage dialogue. There are several types of questions that can be used in
communication, including:
1. Open-ended questions: These are questions that require more than a simple yes or no answer. They
encourage the speaker to provide more detailed information and can help to facilitate conversation and
encourage the exploration of thoughts and feelings. Example: "What brings you to palliative care today?"
2. Closed-ended questions: These are questions that can be answered with a simple yes or no. They can be
useful for getting specific information but may not encourage further conversation. Example: "Have you
experienced any pain today?
3. Leading questions: These are questions that are phrased in a way that suggests a particular answer. They
should be avoided as they can bias the response. Example: "You're not experiencing any pain today, are you?“
4. Clarifying questions: These are questions used to gain a better understanding of the speaker's message. They
can be useful for ensuring that the listener has understood the speaker's meaning. Example: "Can you explain
what you mean by 'feeling anxious'?“
5. Reflective questions: These are questions used to reflect back the speaker's message to show that the
listener has understood. They can be useful for building rapport and showing empathy. Example: "It sounds like
you're feeling overwhelmed by the situation. Is that correct?“
6. Hypothetical questions: These are questions used to explore potential future scenarios or situations. They
can be useful for decision-making and problem-solving. Example: "What would you like to do if your pain
becomes too difficult?"
Contd.,
• In palliative care, open-ended, clarifying, and reflective questions may be
particularly useful for building rapport with patients and their families,
understanding their needs and concerns, and providing appropriate care. There
are several key principles of questioning in communication that can help to
promote effective communication: 1. 2. 3. 4. Use open-ended questions: Open-
ended questions allow the speaker to provide more detailed information and
encourage further conversation. They are useful for building rapport and
understanding the speaker's perspective. Avoid leading questions: Leading
questions suggest a particular answer and can bias the response. They should be
avoided in communication. Use clarifying questions: Clarifying questions help to
ensure that the listener has understood the speaker's message. They can be used
to gain a better understanding of the speaker's perspective. Use reflective
questions: Reflective questions reflect back the speaker's message to show that
the listener has understood. They can be used to build rapport and show
empathy.
Contd.,
• Avoid interrupting: Interrupting can be seen as disrespectful and can hinder effective communication. It is
important to allow the speaker to finish their thought before responding. Be aware of nonverbal
communication: Nonverbal cues such as tone of voice and body language can impact the effectiveness of
questioning. It is essential to be aware of these cues and use them to guide the questioning process. Effective
questioning can help nurses to understand the patient's needs and concerns, provide appropriate care, and
build rapport with the patient and their family. It is important to use questioning techniques that are
respectful, empathetic, and focused on understanding the patient's perspective. iii. Listening effectively
(facilitating) shows that you have heard Listening effectively and facilitating a conversation involves more
than simply hearing the speaker's words. It involves actively engaging in the conversation, demonstrating
empathy, and providing feedback to show that you have understood the speaker's message. The listening
wheel can be followed to show that you are listening.
• Open Questions: How? What? Where? Who? Why?
• Summarizing: A summary helps to show the individual that you have listened to and understood their
circumstances and feelings.
• Reflecting: Repeating a word or phrase encourages the individual to continue and expand.
• Clarifying: Sometimes, an individual may gloss over a crucial point by exploring. These areas further, we can
help them clarify these points for themselves.
• Short Words of Encouragement: The person may need help to go on with their story – use words like ‘yes’ or
‘go on.’
• Reacting: We need to show that we have understood the situation by reacting to it “That it sounds like it is
Contd.,
Benefits of effective listening
• Build trust and strong relationships
• Helps to resolve conflict
• Prevents missing valuable information
• Helps to build more knowledge iv. Responding Effective responding in palliative care communication is important
to ensure that the message is received and understood. Here are some key principles of responding in
communication:
• Acknowledge the message: Start by acknowledging the speaker's message to show that you have heard and
understood what they have said.
• Provide feedback: Provide feedback to the speaker to show that you are engaged in the conversation. This can be
in the form of nodding, making eye contact, or providing verbal cues such as "I see" or "I understand."
• Reflect on the message: Reflect on the speaker's message to show that you have understood their perspective. This
can be done summarizing what has been said or paraphrasing the message in your own words
• Show empathy: Demonstrate empathy by acknowledging the speaker's feelings and validating their perspective.
This can help to build trust and rapport.
• Respond appropriately: Respond appropriately to the speaker's message. This may involve providing information,
offering support, or asking further questions to clarify understanding
• Avoid interrupting: Avoid interrupting the speaker as it can be seen as disrespectful and can hinder effective
Tips for responding to create a
supportive helping relationship
• Respond in a way that focuses attention on the issues and concerns: clarify inconsistencies and gather facts quickly
and unobtrusively.
• Probe with open–ended statements to gain more information. Use Tell me more about …, Let us talk about that, or
I'm wondering about … Responding in this manner is usually more effective than using specific who, what, when,
where, and why questions.
• Ask for clarification, e.g., I am having trouble understanding what you're saying. Is it that …? Or could you review
that again, please?
• Use understandable words. Listen to the vocabulary of the other person to get a clue to their level of
understanding.
• Try not to preach, blame, or be demanding.
• Try to avoid straying from the topic!
• Show understanding and sincerity in your responses, so the patient will feel comfortable discussing more
information.
• Try not to talk excessively about yourself. Keep self–disclosure to a minimum!
• Give responses proper for the age, sex, and emotional state of the patient!
Effective communication
• In palliative care, effective responding is important to ensure that the patient's needs and
concerns are addressed, and that appropriate care is provided. It is important to use
responding techniques that are respectful, empathetic, and focused on understanding the
patient's perspective. By demonstrating empathy, active listening, and appropriate responses,
healthcare providers can promote effective communication and build trust with patients and
their families. What is not recommended during clinical communication?
• 1) Do not at once reply to the patient’s words. It is helpful to enquire about feelings or real
questions behind the patient words. E.g., When a patient asks… “Sister, how long do I have?”
the implicit question usually is “Sister…now that I have very little time left, what can I expect?
How can you help me?”
• 2) Do not use philosophies or moralize. They may hurt the patient’s feelings and stop the
further conversation. E.g., “You should not say such things. God gave your life. Trust in God.”
• 3) Avoid comparisons. It is insensitive to say that someone else’s grief is more significant;
therefore, the patient has no right to grieve. E.g., “Look at that man over there. He has no
family; he is alone and in pain. At least be thankful that you have a loving family.”
• 4) Avoid meaningless words. E.g., “There is nothing to be afraid of.” 5) Avoid medical words.
They are jargon from the patient’s point of view. Technical language tends to overwhelm
patients
Contd.,
• 6)Avoid false reassurance. E.g., "When your general health improves, we shall try more
chemotherapy. That will cure you.” It does not provide comfort, and it destroys trust. Reassurance
is essential to keep hope after due interactions and explanations, but it must be based on truth.
• 7) Do not make assumptions. Check the patient’s insight about the diagnosis and prognosis and
what it means to her. E.g., “What made you ask that question?”
• 8) Avoid a condescending attitude. The patient will be open to you only if you deal with them
respectfully.
• 9) Do not force your beliefs or convictions on the patient. E.g., “You must regularly chant for
strength to endure this” is imposing your beliefs on a patient.
• 10) Avoid sympathy, which is hard to bear. E.g., “Oh, you unfortunate thing; it is so sad you must go
through this terrible disease.” Instead, convey empathy – an attempt to put us in the patient’s
shoes and understand what he is going through. E.g., “I can see that you are going through a lot….”
• 11) Avoid inappropriate humour. E.g., “You are waiting for your final Visa? Ha, ha!”. The patient
himself may use humour as a coping strategy, but coming from us, it may seem insensitive.
• 12) Avoid both lies and thoughtless honesty. Lies may not be believed; even if accepted, they will
destroy trust later. Also, the truth should not be disclosed like a bombshell. Truth is a powerful
COMMUNICATING BAD NEWS
• Breaking bad news (BBN) refers to the process of delivering information to a patient, family
member, or caregiver that may be distressing or difficult to hear. This can include news about a
serious illness, a poor prognosis, a treatment failure, or other negative developments related to
the patient's health. BBN is a challenging aspect of palliative care, as it can be emotionally
difficult for both the patient and the healthcare provider. BBN is essential to communication as
it takes time for the patient to accept the truth. It needs to be discussed in detail and clarified
when more information is shared. It can significantly impact the patient's emotional well-being
and ability to make informed decisions about their care. It requires empathy, sensitivity, and
effective communication skills to ensure that the patient and family members receive the
information they need to make informed decisions and cope with the emotional impact of the
news We need to analyze ourselves beforehand
• Should we tell the diagnosis to the patient or not?
• If you were diagnosed with cancer, would you want to be told?
• How would you feel if your family hid the news from you? Why should patients be told about
their disease?
• The patients have the right to know about their disease.
Contd.,
• Breaking Bad News Breaking bad news is an essential part of healthcare, but it can be a challenging and emotional
experience for both patients and healthcare providers. Here are some steps to follow when breaking bad news:
1. Prepare for the conversation: Before you start the conversation, prepare yourself mentally and emotionally.
Review the patient's medical history and any relevant test results, and anticipate their potential reactions and
questions.
2. Choose an appropriate location: Choose a quiet and private location where you can talk without interruption or
distractions. Make sure the patient is comfortable, and offer them a glass of water or tissues if necessary.
3. Set the tone: Begin the conversation with empathy and compassion. Be direct but compassionate, and avoid
medical jargon. Ask the patient if they would like a family member or friend present during the conversation.
4. Deliver the news: Use clear and simple language to explain the diagnosis and the implications. Allow time for the
patient to process the information and ask questions. Provide information about treatment options, potential
outcomes, and support resources.
5. Address emotions: Acknowledge the patient's emotional reactions and offer reassurance and support. Allow them
to express their feelings and concerns, and validate their emotions. Offer resources for emotional support, such as
counseling or support groups.
6. Develop a plan: Work with the patient to develop a plan of care that aligns with their goals, preferences, and
values. Involve the patient in decision-making, and offer choices whenever possible. Set realistic expectations, and
provide ongoing support and communication.
7. Follow up: Follow up with the patient and their family after the conversation to answer any remaining questions,
COLLUSION
• The act of shielding information from the patient or family is called collusion.
Collusion in palliative care refers to the situation where healthcare providers and
the patient or family members avoid discussing difficult topics such as end-of-life
decisions, prognosis, or treatment options. This collusion can occur for various
reasons, including the healthcare provider's fear of causing distress to the patient
or family, a lack of communication skills or training, or the patient or family's
reluctance to face the reality of the situation. Collusion in palliative care can have
negative consequences for the patient and their loved ones, and it's important for
healthcare providers and caregivers to prioritize open and honest communication
and respect the patient's autonomy and wishes. Collusion = “PLEASE DON’T
TELL” Collusion implies information (about diagnosis, prognosis, and medical
details about the patient) being held by some and kept from significant
stakeholders. The type of professional care team treating the patient and colluding
with the family members is a frequent problem. In addition, withholding of
information also occurs between the professional team and the patient.
Contd.,
• This occurs when family members or caregivers work together to withhold
information from the patient or make decisions without the patient's input. This
can happen when family members feel that they know what is best for the
patient, or when they believe that the patient cannot handle bad news.
Consequences of collusion
• The patient lacks trust in everyone close to them, including the professional team • Unfinished
business for the patient or family members
• Chronic anger • Depression and suicidal tendencies
• Disturbed sleep patterns
• Disturbed eating patterns
• Disturbed leisure patterns
• Disturbed conversation patterns All these factors can result in the patient losing control and entering
a stage of chronic depression resulting in weakness, weight loss, and disability. Managing collusion
• Acknowledge with family members that a collision exists.
• Speak reassuringly, for instance, by saying, “you know your brother much better than I do.” •
Empathize with the difficult position the family member is in. For instance, one could say, “It must be
challenging for you to maintain secrecy with the patient,” or “I guess you don’t normally keep
important things from your brother.” • Empathize again and as often as possible to gain the family
member’s trust. • Empathizing and asking a dire question. One could say, “What effect does this have
on you?’ Effect of Collusion Collusion creates an atmosphere of suspicion, poor communication, and
poor relation between the patient and his family members. One is never able to remain honest. This
situation gets worse as time goes by for both professional team members and family members.
Contd.,
• The effects of collusion in palliative care can be particularly harmful, as patients and families rely on
healthcare providers to be open and honest about their condition and treatment options. Here are some
of the effects of collusion in palliative care:
• Lack of informed decision-making: When healthcare providers collude, patients and families are denied
the information they need to make informed decisions about their care. This can lead to decisions being
made based on incomplete or inaccurate information, potentially resulting in treatments that are
ineffective, unnecessary, or harmful.
• Loss of trust: Collusion can erode trust between patients, families, and healthcare providers. When
patients and families discover that healthcare providers are not being honest with them, they may become
suspicious of their motives and lose confidence in their ability to provide effective care.
• Increased emotional distress: Collusion can increase emotional distress for patients and families. When
patients and families are not given the information they need to understand their condition and treatment
options, they may experience feelings of confusion, anxiety, and mistrust.
• Worsened quality of life: Collusion can negatively impact the quality of life for patients and families by
limiting their ability to make informed decisions about their care. Patients may receive treatments that are
not aligned with their values, preferences, and goals, resulting in decreased quality of life and increased
suffering.
• Legal and ethical implications: Collusion in palliative care can have legal and ethical implications, as
patients have the right to be fully informed about their condition and treatment options. Healthcare
Contd.,
• ANGER Anger is a common emotion experienced by patients in palliative care, as well as their
families and caregivers. Anger is a response to feelings of helplessness, distress, and fear. It
may also be a negative result of ineffective communication between healthcare professionals
and the patient/carer/ family members. Anger is often unleashed on a person perceived as
close (like a spouse, close friends, or close family members) or non - threatening (usually
security staff, reception staff, attenders, junior nurses, and junior doctors). It's important to
acknowledge and address anger in a compassionate and empathetic manner to ensure that
patients and their loved ones feel heard and supported. There are several reasons why
patients and their families may experience anger in palliative care, including:
• Loss of control: Patients and their families may feel like they have lost control over their lives,
as they may not be able to make decisions about their care or may have to rely on others for
assistance.
• Fear and uncertainty: Palliative care often involves uncertainty about the future, which can be
frightening and overwhelming for patients and their families.
• Unresolved issues: Patients and their families may have unresolved issues related to their
illness or past experiences, which can lead to anger or resentment.
• Pain and discomfort: Physical pain and discomfort can also contribute to anger and frustration
Approach to Anger
• The patient may direct anger at you irrespective of whether you are the source of
distress. Acknowledge and name the emotion. Then address the need of the
patient to be understood. E.g., “I can see that you are angry; can we sit down and
talk…. tell me what you thought went wrong… I may be able to help you.”
• Be calm and empathetic and use positive non-verbal throughout the
conversation.
• Give the patient time to express himself.
• Allow the patient to express his emotions/feelings.
• Observe the nonverbal cues of the patient.
• Acknowledge the reasons for anger.
• Arrive at a consensus through ‘participatory decision-making.’
• Summarize the conversation.
• Ask if the patient wants to add something or needs any clarification.
DENIAL
• Denial is the patient’s refusal to take on board the bad news. It is avoiding thoughts and feelings that are painful or that you
cannot deal with. It occurs to some degree in everyone who has a serious illness. It is a shock absorber that helps you bear an
overwhelming situation and cope with it. However, for some patients, denial of the illness or its severity can cause delayed
diagnosis or compromised compliance with treatment. In that event, patient and sustained efforts may be required to convey
at least one part of the truth to permit treatment. Denial can be a problem if the patient:
• Does not accept the diagnosis and /or prognosis and avoids/delays treatment.
• Minimises the symptoms and implications of the illness.
• Insists on continuing with curative treatments and other measures which have been proven futile/ineffective. Denial is a
common defence mechanism in most palliative care patients. It varies in severity and pervasiveness. It has varying effects on the
process of adaptation. In some cases, denial reduces anxiety, while, in others, it results in excessive delay in seeking help and
poor compliance to treatment. Questions that may give an idea about the nature of denial.
• What do you think about your illness?
• What is your understanding of the seriousness of your illness?
• What are your plans?
• Do you have another plan (Plan B) if the former is found to be not working? Assessment of denial
• A cognitive evaluation is essential to rule out the possibility of any psychiatric disorders.
• Check the patient’s insight – set up what they know. This should include their understanding of the diagnosis, prognosis, and
current treatment regime.
• Listen to the words used and observe the non-verbal communication when the patient narrates. This will tell you how much
the patient knows or how he feels about the illness. Approach to Denial
• Ensure that the patient’s denial is not due to a lack of information, understanding, or agreement
Contd.,
• with medical recommendations. • Distinguish between a fact being denied (e.g.,
diagnosis of cancer) and implications of the fact denied (e.g., cancer will not
return). • Assess how and when the patient uses denial. • Assess the benefits
and risks of denial to the patient’s psychological condition and compliance with
treatment. • If the denial is expressed by minimization of illness or lack of
emotional response, it signals that the patient is frightened. Provide emotional
support and discuss their issues/concerns.
• • Adopt a non-confrontational approach. If the denial is causing significant
problems, confrontation may only increase the use of denial. • Finally,
emphasize to patients that they will not be abandoned. They will be supported
and cared for
NURSING MANAGEMENT OF
SYMPTOMS
Introduction :-Patient descriptions of physical symptoms and their severity are the
primary data for symptom assessment in palliative care. Exploring patients' reports
of symptoms requires thoroughness, persistence, and patience, a fundamental
aspect of palliative care. Symptom assessment usually involves taking a detailed
history from the patient to understand the cause and severity of the symptom.
Ideally, the management should be guided by a comprehensive assessment of
symptoms subjectively and objectively. This helps us evaluate the significance of
symptoms on patients' distress, quality of life, and survival. Effective symptom
management aims to provide comfort and can potentially increase the quality of
life for patients and families.
Holistic approach in symptom assessment and management Holistic care focuses on the whole
person, not just the condition. It looks at how the individual is dealing with the situation, their
physical, psychological, social and spiritual domains of health and any issues they are experiencing.
Integrating holistic/palliative care principles into routine nursing practice at the hospital and home
care makes it possible to provide patients and their families with high-quality care. Symptoms are
inherently subjective; hence, self-report must be the primary source of information. Detailed history-
taking is important. The assessment of symptoms is a vital aspect of nursing care to provide comfort
and enhance the quality of life. Principles of Symptom
Assessment and Management
Anticipate needs: A proactive and systematic approach to symptom assessment can help anticipate
patients’ clinical needs and support care management.
Assess and manage holistically: Consider which problems most affect the person’s quality of life
(physical, emotional, social and spiritual). Many symptoms are multifactorial, or occur in clusters, and
some causes may be more or less reversible than others.
Manage pre-emptively: Given the nature of this persons’ disease, consider what problems may need
to be planned for, and ensure that essential medications can be accessed when needed so that the
symptoms continue to be managed. To avoid delays for example over a weekend, it is advisable to
indent and ensure that medication is available within the facility prior to its being needed. This pre-
Contd.,
Assess and reassess frequently: Consider using simple assessment tools like the
Symptom Assessment Scale (SAS) - to screen for and monitor symptoms. Check for
adverse effects of treatments, as well as benefits, regularly. Assess whether
problems are likely to be due to reversible or irreversible causes. Consider and
discuss the likely burden of various treatment options (cost, difficulty of
undergoing investigations, realistic improvement that might be expected
etc.).Consider both pharmacological and non-pharmacological management
options.
SYMPTOM ASSESSMENT SCALE (SAS)
• Timely referral: If a problem does not respond to primary care management, or is complex, refer to specialist
palliative care for further advice. The key points in managing symptoms are as follows:
1. Base the care components on the patient’s idea of the quality of life.
2. Follow the five “A” s of chronic care – “Assess, Advice, Agree, Assist, Arrange.”
3. Correct the correctable contributory factors.
4. Involve the multidisciplinary team to address the care needs in all dimensions physiotherapist, psychologist,
nutritionist, medical social worker, occupational therapist, yoga therapist etc. Use non-pharmacological as well as
pharmacological treatment.
5. For any continuous pain, analgesia is better achieved with round-the-clock administration of analgesics rather
than giving them SOS basis.
6. Keep the treatment regimen as simple as possible for the patient.
7. A formatted prescription with names of drugs, the reason for the use, dose and timings is more advisable than
verbal advice.
8. Seek expert’s advice in intractable situations.
9. Avoid false re-assurances yet maintain realistic hope.
10. Prioritize concerns from the patient’s point of view.
General guidelines for all nurses
1. Listen attentively. Be a good listener.
2. Do not consider the patient's problems insignificant.
3. Do not force your opinions/beliefs upon the patient.
4. Do not ignore the patient's queries.
5. Try not to give any false hopes.
6. Ensure confidentiality.
PAIN
• Chronic pain refers to pain that persists for more than three to six
months, beyond the expected healing time. Various underlying
conditions, such as arthritis, fibromyalgia, nerve damage, or a past
injury can cause it. Chronic pain can significantly impact an
individual's physical, emotional,and social well-being, affecting their
quality of life, sleep, mood, and ability to work and engage in
activities.
Management Principles
By the clock: Prescribe round- the- clock doses in contrast to SOS doses for effective pain relief. By the
mouth: Start with oral immediate-release opioids, titrate to an effective dose before switching to sustained-
release opioids. By the ladder: Medications should be provided according to the severity of the pain.
WHO LADDER FOR PAIN MANAGEMENT The WHO Pain Ladder is a set of guidelines for the
management of pain, developed by the World Health Organization (WHO) in 1986. It is a widely accepted
approach for the treatment of pain in patients, particularly those with cancer.
The WHO Pain Ladder consists of three steps, each of which corresponds to a different level of pain
severity:
Step 1: Non-opioid analgesics, such as Paracetamol and Non-Steroidal Anti-Inflammatory Drugs
(NSAIDs), are used for the management of mild to moderate pain.
Step 2: If the pain is not adequately controlled with non-opioid analgesics, weak opioids such as Codeine
or Tramadol can be added to the treatment regimen.
Step 3: If the pain is still not adequately controlled with weak opioids, strong opioids such as Morphine
are added to the treatment regimen. Strong opioids are used for the management of severe pain. The WHO
Pain Ladder is designed to be flexible and can be adapted to the patient's individual needs. For example, a
patient with moderate to severe pain may begin treatment with a weak opioid instead of a non-opioid
analgesic, depending on their level of pain and individual circumstances. Overall, the WHO Pain Ladder
provides a framework for the management of pain that is widely used and has been shown to be effective in
improving the quality of life for patients with pain.
• WHO Analgesic Ladder Once the patient is started on the analgesic ladder, they must be reviewed regularly to
titrate the exact dose requirements and to assess for side effects, change in pain quality etc. • STEP I: (MILD PAIN)
Non-opioid (Paracetamol), NSAID (Diclofenac or Ibuprofen)
• STEP II: (MODERATE PAIN) Weak opioids like Codeine, Tramadol
• STEP III: (SEVERE PAIN) Strong Opioids like Morphine, Fentanyl, Buprenorphine NSAIDs (Non-Steroidal Anti-
Inflammatory Drugs) NSAIDs exert an anti-inflammatory action by inhibiting prostaglandin synthesis. Commonly
recommended NSAIDS are Ibuprofen, Diclofenac etc. Elderly patients or those with a history of peptic ulcers may be
more at risk of getting side effects. A proton pump inhibitor such as Omeprazole has been shown to reduce this risk.
Different NSAIDs have different reported relative risks. Ibuprofen has the safest side effect profile among traditional
NSAIDs.
• Headache due to raised intracranial pressure may be semi-resistant to opioids. It is, therefore, better to try
paracetamol. If necessary, these can be given rectally (paracetamol, naproxen or diclofenac) or subcutaneously
(diclofenac or ketorolac).
• NSAIDs that can be used for pain relief: Drug Acetaminophen Typical starting dose 650mg x 4hrly Ibuprofen 200-
800mg x 6hrly Diclofenac Sodium 50-75mg x 8-12hrly Naproxen 250-750mg x 12hrly Piroxicam 10-20mg daily
Ketorolac 10 mg qid Table 3.2: NSAIDS Adverse effects of NSAIDs Continued use of NSAIDs may cause damage to
the gastrointestinal, hepatic, renal system and interfere with platelet function. The symptoms may include nausea,
heartburn, dyspepsia, gastrointestinal (GI) bleeding, and ulcers. The risk of GI events with NSAIDs increases with
Increasing dose of NSAIDs Increasing age NSAIDs used in combination with Aspirin -NSAIDs /Aspirin taken
with alcohol
OPOIDS
• These drugs are best given by the oral route and the dose is tailored to suit each individual’s
needs instead of trying to give the standard dose. The dose of Morphine varies from patient to
patient. There is no set maximum dose or ceiling effect for morphine. An expert will
administer high doses after appropriate titration against pain. Alternate routes of administration
when oral administration is not possible for some reason are rectal, subcutaneous,
intramuscular and intravenous. The risk of addiction with the use of opioids is small and has
been traditionally exaggerated. Morphine and other opioids should not be withheld for fear of
addiction when the patient requires a stronger analgesic. Commonly used opioids for pain
relief: Step II Weak Opioids (Oral) Usual starting dose Codeine phosphate 10 – 15 mg x 4hrly
Tramadol hydrochloride 50mg x 6hrly Step III Strong Opioids (Oral) Morphine Sulphate
(oral) 5 – 10 mg x 4hrly 30 – 60 mg x 12hrly (sustained release) Oral Morphine Morphine
administered by mouth or oral route is the choice for cancer pain. It is administered as tablets
(i.e., 10 mg, 20 mg) or as aqueous solutions. Basics of Morphine use:
• There is no standard dose or upper limit for chronic cancer pain. The correct dose is that which
controls pain with minimal side effects.
• The dose is to be titrated for each patient.
• A laxative and anti-emetic for constipation and nausea/vomiting must always be given with
Myths about Morphine
• Used only for patients with cancer
• Use only when the end of life is near\
• Can cause addiction/dependence
• Can cause respiratory depression
• Can’t be used for children Guidelines for starting a patient on Oral Morphine
1. Oral Morphine is indicated in patients with pain who do not respond to the
optimized combined use of a non-opioid and a weak opioid.
2. If the patient takes two or more PRN doses in 24 hours, the regular dose should
be increased by 30-50% every 2-3 days.
3. Prescribe stimulant laxatives. Adjust the dose as necessary. Constipation may be
more difficult to manage than pain.
4. Warn patients about the possibility of initial drowsiness.
5. For outpatients, write out the drug regimen in detail with time, name of drug and
6. Ordinary (normal/ immediate release) Morphine tablets or solution • Morphine is given q4h regularly ‘by the
clock’ doses of an equal amount.
• After 1-2 days, adjust the dose upwards if the patient still has pain or uses two or more SOS doses per day. •
Continue q4h regularly.
7. A double dose at bedtime obviates the need to wake the patient up for a 4 hourly dose in the early morning.
Morphine - what to be careful about? The following details should be kept in mind before starting a Morphine
treatment regimen:
o Painkillers such as Morphine may be taken regularly if the cause of the pain has not been treated and cured. The
effect of Morphine wanes in about four hours. Hence it has to be taken every four hours.
o A double dose may be taken at night in order to avoid waking up from sleep to take the medicine. o Morphine
does not cause acidity or heartburn, so it can be taken before or after food.
o Morphine induces constipation. Therefore, the medicine for constipation has to be taken along with Morphine on
the doctor's direction.
o Morphine may induce vomiting initially in some patients. However, vomiting may not last with the normal
Morphine course of a week or more. It is advisable to take medicine to control vomiting while starting a Morphine
regimen.
o If the patient is drowsy or delirious after taking Morphine, it could be due to an overdose. Stop the next dose and
inform the doctor. The same is to be adopted if the vomiting is severe or if there is a urinary blockage.
• Management of opioid overdose and side-effects Patients should be warned of the possible side
effects of Morphine, such as nausea and drowsiness that is usually temporary and often not a
problem. If sleepiness continues for a few days, other possible causes, such as uremia,
hypercalcemia or toxicity from other medications, should be excluded. Constipation is predictable,
and most patients need prophylactic laxatives. If toxicity occurs, reduce the Morphine dose. The
patient may need to miss several doses. Restart at a lower dose. Side effects of opioids
• Constipation: Stepwise escalation of oral stimulant (Tablet Bisacodyl 10 mg HS increased to TDS)
or if needed, an osmotic laxative (Syrup Lactulose) on opioid initiation.
• Nausea and vomiting: Usually self-limiting within 1 week. Prescribe Tablet Metoclopramide 10 mg
TDS or Tablet Haloperidol 1.5-2.5 mg HS.
• Drowsiness: Initial drowsiness may be a sign of effective pain relief in a sleep-deprived patient.
Stimulants such as Dextroamphetamine or Modafinil may be helpful if sedation 58 persists.
• Delirium: Assess for reversible causes like hypercalcemia and UTI. If no other cause is apparent,
consider Haloperidol 2.5-5 mg HS/PO.
• Myoclonus: May respond to Benzodiazepines but may be a sign of opioid toxicity requiring
hydration, opioid dose reduction or switching.
• Pruritus and Sweating: Try opioid rotation or 5HT3 antagonists (e.g. Ondansetron, Granisetron)
Common symptoms of Morphine toxicity
• Morphine toxicity are myoclonic jerks, over-drowsiness (difficult to arise), hallucinations
and confusion. Patients with renal impairment are at high risk of developing Morphine
toxicity as the metabolites are excreted in the urine. If toxicity is observed, the drugs
should be discontinued immediately. The patient may have to miss several doses for the
toxic symptoms to disappear and should be started with the much lower dose and may
require spacing 6th hourly, 8th hourly etc. Signs of Overdose
• Drowsiness
• Delirium
• Myoclonus
• Respiratory depression (Very rare)
Use of Naloxone: Respiratory depression due to oral Morphine is rare, although the
incidence can increase when Morphine is given intravenously. Indications:
• Respiratory rate < 8 breaths/minute, difficult to arouse the patient and clinical evidence
of cyanosis. OR
Use of Naloxone:
• Respiratory depression due to oral Morphine is rare, although the incidence can
increase when Morphine is given intravenously. Indications:
• Respiratory rate < 8 breaths/minute, difficult to arouse the patient and clinical
evidence of cyanosis. OR
• Respiratory rate 10-12 breaths/ minute, difficult to arouse and oxygen saturation
Management of Neuropathic Pain
• The drugs used for Neuropathic Pain are considered as Adjuvant analgesics (Co-
analgesics). It is a drug, which is not an analgesic in its prime function but can
enhance pain control in combination with an analgesic. E.g., anti-emetics, anti-
depressants, anti-convulsant, muscle relaxant, antispasmodic, antibiotics,
anxiolytics and antacids.
1. Adjuvant drugs Adjuvant drugs are used in addition to analgesics in pain relief.
Adjuvants may belong to one of two categories
– • Drugs used to limit the side effects of analgesics
• Co-analgesics useful in certain types of pain
Along with drug therapy, it must be ensured that the patient’s activities are
analyzed, and those precipitating pain are avoided or reduced. Non-
pharmacological measures like hot pads, relaxation, and music therapy may also be
tried.
2. Tricyclic Antidepressants The mechanism of analgesic action occurs principally
by the facilitation of descending inhibitory pathways. E.g., Amitriptyline,
Imipramine. Lower doses than the dose commonly required for depression will be
effective in neuropathic pain. Other less sedating tricyclic antidepressants may be
more useful for certain patients.
3. Anticonvulsants Carbamazepine tends to result in more side effects, mainly
when combined with other drugs. Build up doses slowly to minimize adverse
effects. Gabapentin is the only anticonvulsant licensed for treating neuropathic
pain. Reported results with Gabapentin show that it is as effective as other
anticonvulsants but may have fewer associated side effects and it is more
expensive.
4. Anesthetic Agents Ketamine: An anesthetic agent causes dissociative
anaesthesia and has shown to be analgesic at sub anaesthetic doses.
5. Other Drugs Topical Lignocaine / Bupivacaine: It may be useful for superficial
localized areas of pain such as fungating wounds for short periods. Prolonged use
may lead to skin sensitization. Although the systemically absorbed dose will be
small, care should be exercised with patients susceptible to cardiac problems.
Capsaicin: Capsaicin cream (0.75%) may be used for the pain from post herpetic
neuralgia. Capsaicin is a derivative of chilli pepper and must be applied 4-5 times a
day after wearing gloves
Nursing interventions for the management of pain
• Assess pain characteristics using PQRST of Pain
• Assess for signs and symptoms associated with chronic pain such as fatigue, decreased appetite, weight loss,
changes in body posture, sleep pattern disturbance, anxiety, irritability, restlessness, or depression.
• Assess the patient's perception of the effectiveness of methods used for pain relief in the past.
• Evaluate gender, cultural, societal and religious factors that may influence the patient's pain experience and
response to pain relief.
• Assess the patient's expectations of pain relief.
• Assess the patient's attitudes toward pharmacological and non-pharmacological methods of pain management.
• For patients taking opioid analgesics, assess for side effects, dependency, and tolerance.
• Assess the patient's ability to accomplish activities of daily living, instrumental activities of daily living, and
demands of daily living.
• Encourage the patient to keep a pain diary to help in identifying aggravating and relieving factors of chronic
pain.
• Acknowledge and convey acceptance of the patient's pain experience.
• Provide the patient and family with information about chronic pain and options available for pain
management.
• Assist the patient in making decisions about selecting a particular pain management strategy.
Cold applications: Cold reduces pain, inflammation, and muscle spasticity by
decreasing 60 the release of pain-inducing chemicals and slowing the conduction
of pain impulses. This intervention requires no special equipment and can be cost-
effective. Cold applications should last about 20 to 30 minutes.
Heat applications: Heat reduces pain through improved blood flow to the area and
reduction of pain reflexes. This is a cost-effective intervention that requires no
special equipment. Heat applications should last no more than 20 minutes. Special
attention needs to be given to prevent burns with this intervention.
Massage of the painful area: Massage interrupts pain transmission, increases
endorphin levels, and decreases tissue oedema. This intervention may require
another person to provide the massage.
Contd.,
Progressive relaxation, imagery and music: These centrally acting techniques for
pain management work by reducing muscle tension and stress. The patient may
feel an increased sense of control over his or her pain. Guided imagery can help
the patient explore images about pain, pain relief, and healing.
Distraction: Distraction is a temporary pain management strategy that works by
increasing the pain threshold. It should be used for a short duration, usually less
than 2 hours at a time. Prolonged use can add to fatigue and increased pain when
the distraction is no longer present.
Acupressure: Acupressure involves finger pressure applied to acupressure points
on the body. Using the gate control theory, this technique works to interrupt pain
transmission by "closing the gate". This approach requires training and practice.
Transcutaneous Electrical Nerve Stimulation (TENS): TENS requires the
application of two to four skin electrodes. Pain reduction occurs through a mild
electrical current. The patient can regulate the intensity and frequency of the
Home care teaching
• Teach the patient and family how to give pain medications.
• Explain to the patient and caregiver about each analgesic's time of intake,
duration, route, expected side effects and importance of PRN dose.
• Write out the instructions clearly on the medicine envelope.
• Encourage the patient to use complementary therapies like distraction, music and
imagining a peaceful scene, as much as possible.
• Explain the importance of drug compliance in pain management and discourage
taking any self-prescribed medications
Teach the family how to give oral
Morphine
• Teach the patient and family about the rectal route for Morphine administration
in patients who can’t take it orally.
• Advise family on additional methods for pain control - emotional support,
physical method (touch, hot and cold application).
• Give adequate information on managing side effects of analgesics at home (e.g.,
constipation T. Dulcolax 5mg; dry mouth— ice chips, lemon pieces).
• Non-pharmacological interventions: A range of techniques exists to complement
pharmacological approaches. Not all approaches will be appropriate for every
patient. Positioning, reassurance, good communication, psychological support,
joint mobility (passive & active), spiritual counselling, diversion therapy, art or
music therapy, etc., are also useful.
DYSPNEA
• Dyspnea occurs in almost half of the patients referred for palliative care. It can be
very frightening. It restricts activities. There is a loss of independence, frustration,
anger and depression. Breathlessness at rest can cause anxiety and panic attacks.
Patients often fear suffocating to death. Explanation and support are important.
Causes
Related to Cancer
• Cancer of the lungs, trachea or throat
• Cancer has spread to other parts of the body
• Distension of the stomach due to either cancer or fluid
Unrelated to cancer
• Asthma
• Infections:Tuberculosis, Pneumonia etc.
• Cardiac- related issues
• Tobacco induced - lung diseases
• Anemia related to cancer
Management
1. Some causes are reversible. e.g., wheezing due to tightening of airways. It can
be made better with medicines given by the doctor. Check if the patient has been
given any drugs or nebulizer earlier
2. Morphine is very helpful in decreasing breathlessness by acting on various
centers in the brain.
3. Oxygen: It may help in a few cases where there is less oxygen in the blood, but
in cases where the disease destroys the lungs, it may not help.
Possible cause Management
• Asthma -Bronchodilators, Corticosteroids, Physiotherapy
• Pulmonary oedema- Diuretics, Morphine
• Pneumonia- Antibiotics, Physiotherapy
• Pneumothorax- Chest drainage, Oxygen
Non-Pharmacological Management
Positioning – Make the patient to sit in Fowler’s position; avoid abdominal or chest
compression and restrictive clothing
Airflow - encourage cool air flow over the face - open window, electric fan,
ceiling fan, handheld fan
Distraction - reading, relaxation, company, music, TV or radio
Energy conservation / Functional pacing
Encourage pacing and planning of exertion to tolerance.
Controlled Breathing: Aim to reduce the rate of breathing (breath in, blow out)
Encourage diaphragmatic (“use lower chest muscles”) and pursed-lip breathing.
Encourage relaxation of shoulders (e.g., take the weight off the shoulders by
resting arms on support) and upper chest muscles on breathing
Loose, comfortable clothes
Wiping the face with a wet towel
Massage of the shoulders may further assist relaxation and encourage
diaphragmatic breathing.
Assess psychological factors: Listen to, understand, and address the patient's
fears.
Relaxation techniques used regularly can reduce long-term levels of anxiety
and can be taught.
Dyspnea is frightening to patients, families and staff. Reassurance and
explanation are vital parts of the treatment, whatever the cause.
Modifying lifestyle, breathing retraining and relaxation may be beneficial if
instituted early.
Consider referral to a physiotherapist or occupational therapist.
A portable/table fan directed onto the face often eases dyspnea.
Good oral care is important if there is persistent mouth breathing.
Humidified oxygen may help acute dyspnea but should be used alongside
other measures, and its use should be reviewed regularly.
Respiratory physicians only should instigate long- term oxygen therapy for
chronic respiratory illness.
NAUSEA AND VOMITING
•Nausea and vomiting can cause patients and their relatives great distress. Of the
two, nausea causes the most prolonged misery. Many patients can tolerate one or
two episodes of vomiting a day, while persistent nausea can be profoundly
debilitating.
•Nausea is an unpleasant wave-like sensation in the back of the throat epigastrium
or throughout the abdomen that may or may not lead to vomiting.
•Vomiting occurs when the contents of the stomach are forcibly and involuntarily
expelled. It is generally preceded by nausea. In illnesses like cancer, problems in
the food pipe and stomach/ bowel often result in severe vomiting and nausea.
Chemotherapy medicines used in cancer also cause vomiting. Vomiting is found
in bedridden patients due to certain other reasons too.
•Retching is the movement of the diaphragm and abdominal muscles in a
•spasmodic, rhythmic manner. Usually, nausea is present, and the action results in
•vomiting. Retching is an attempt to vomit without expelling the contents.
Assessment
• Onset:-When did the vomiting start? Is it related to food intake? What is
the time interval between food intake and vomiting?
• Amount:-Number of episodes of vomitingWhat is the quantity of the
vomitus? (Overall/ Each episode)
• Colour:-What is the colour of the vomitus?
• Is there any bloodstain in the vomitus?
• Smell
• What is the colour of the vomitus?
• Is there any bloodstain in the vomitus?
• Frequency
• What is the colour of the vomitus?
• Is there any bloodstain in the vomitus?
Management of Nausea and Vomiting
[Link] to provide care to the patient in a well-ventilated room. Put on the fan if
needed.
[Link] smells that cause nausea, e.g., the smell of cooking, phenol, Dettol, etc.
[Link] a bowl for vomiting close by.
[Link] small portions of food at frequent intervals instead of big meals at one
time.
[Link] liquid in small quantities (1/4 to ½ cup) at intervals of half an hour.
[Link] rice water (water drained out after cooking) or ORT (oral rehydration
[Link]) liquid or tender coconut water can be given.
[Link] to make the patient sit up while eating and let him not lie down immediately
after food.
[Link] the patient the food that they prefer.
[Link] sure that the patient takes plenty of fluids.
[Link] sure that the medication prescribed for vomiting is taken in the proper
dose at the appropriate time.
[Link] the patient is feeling better, begin eating clear soups, mild foods, and
liquids until all symptoms are gone for 12 to 48 hours.
Contd.,
[Link]'t force the patient to eat too much at once. Stretching the stomach
may worsen nausea and cause vomiting
[Link] milk, alcohol, caffeine, carbonated beverages, and most fruit juices.
[Link] may increase feelings of nausea.
Odour: avoid strong smells (e.g. food, infected/necrotic tumours, etc.), use
[Link].
[Link] interventions:
small amounts of food more frequently
cold rather than hot food
avoid spicy, rich, fatty and very sweet food
salty food tends to be tolerated better, e.g. dry biscuits
small frequent drinks or sips of fluid
crushed ice cubes / frozen drinks such as Coke and fruit juice
Ginger is a useful antiemetic, in ginger tea or crystalline form
[Link] oral hygiene (especially after vomits)
[Link]/distraction techniques
[Link]: sitting upright, head of the bed to relieve pressure on the
abdomen
Signs of Dehydration
Increased thirst
Dry mouth
Swollen tongue
Sunken eyes
Too little urine
Dark colour urine
Confusion
Skin that withdraws too slowly after being punched
Weakness
Dizziness
Palpitations (feeling that the heart is jumping or pounding)
Sluggishness
Fainting
Home care education
Encourage small and frequent feeds.
Encourage the patient to choose the menu.
Explain to the patient and family about the signs and symptoms of
dehydration and hyponatremia.
Avoid taking high protein diet when the patient has nausea and vomiting.
Make sure the patient is taking adequate salt –Normal salt intake 1.0-1.2
gm/day.
Avoid sitting near the kitchen while cooking. This smell may aggravate nausea.
Environmental modification – eliminates strong smells and sights.
Maintain good oral hygiene, especially after episodes of vomiting.
Use complementary therapy to manage nausea and vomiting, e.g. Distraction.
Rule out the cause- if it is constipation, consider laxatives or enemas as
necessary.
Educate the patient and family about taking the medication at the
correct time. (e.g.,[Link] on an empty stomach; T. Metoclopramide
[Perinorm] 10mg half an hour before food).
CONSTIPATION
• Establish what is normal; Be mindful of bowel routine and comfort. Assess the patient's level of discomfort
relating to constipation and its management.
• The aim of treatment is comfortable defecation and not increased stool frequency.
• Prophylaxis is better than treatment. Therapy should be regular and not intermittent, similar to the treatment of
chronic pain. Always add a stimulant laxative with an opioid prescription.
• Mobility: Activity is the key stimulus to colonic peristalsis and defecation. Mobility should be encouraged as
much as physical limitations permit.
• Regular toileting: keep a record of stool frequency.
• Maintain adequate oral fluid and fibre intake. Fibres must be avoided in severe constipation as they can
precipitate colic pain.
• Provide privacy for going to the toilet, and maintain the same even if a bedpan is used.
• If the patient develops loose stool once or twice a day after starting the laxative, continue laxative at a
lower dose than prescribed. If the patient passes a large volume of watery stool more than 4 times a day (always
rule out spurious diarrhea), stop the laxative till stool normalizes, and give ORS in the interim period.
• Even after regular laxative use, 40 to 60% of terminally ill patients need additional rectal evacuation
measures on a continuing basis.
•Role of Nurses in Caring for a Patient with Constipation
Assess
Include the usual pattern
quantity, of elimination;
frequency, compare
colour and qualityitofwith the present pattern.
stool.
Ensure privacy for the patient and provide bedside commode or bedpan, if
required.
Ensure the patient is taking medicines as per the prescription.
Daily exercise may help to prevent and relieve constipation. Even bedridden
patients shouldbe given some light exercises according to their ability.
Evaluate usual dietary habits, eating habits and liquid intake.
Assess activity level.
Evaluate current medication usage that may contribute to constipation.
Maintenance of an adequate bowel protocol usually requires a prophylactic stool
softener and stimulant.
Encourage patients to drink plenty of fluids as tolerated while increasing their
activity as appropriate.
High fibre diet (e.g., raw fruits, fresh vegetables, whole grains) to be taken with
adequate fluids.
Consider enema and suppositories, if the patient can no longer tolerate oral
medications.
Digitally remove impacted stool if present, before giving suppositories and
enema
Contd.,
[Link] cooking and storing food, the following rules can prevent diarrhea:
Wash hands before and after taking food
Always keep food that could spoil in the fridge
Use only boiled and cooled water.
Ensure that meat is cooked thoroughly
[Link] eat freshly prepared food (meat, fish, and shellfish).
[Link] to the patient the signs and symptoms of dehydration.
[Link] ORS preparation
[Link]
the burden the carer’s burden and educate that sharing the work will reduce
[Link] the importance of maintaining skin integrity
ASSESSMENT OF VOMITING
•Consider the route of administration of medication as
• Persistent vomiting may reduce gastric emptying, resulting in decreased drug
absorption.
• The parenteral route may reduce tablet burden, which may be a contributing
factor to Nausea and Vomiting.
• For persistent nausea/vomiting, it is preferable to give subcutaneous infusion
rather than bolus injections which are more apt for a single episode.
• Anti-emetics in suppository or tablet form can also be administered rectally.
Onset When did the vomiting start? Is it related to food intake? What is the time interval between food intake and
vomiting?
Number of episodes of vomiting
What is the quantity of the vomitus? (Overall/ Each episode
Amount
•General instructions
Diet must be planned according to the needs of the patient.
Procedures to be done at least one hour before the meals.
Serve the food in a good environment.
In a bed-ridden patient, assemble everything near the patient and assist if needed.
Give easily digestible food.
Give time to the patient to eat the food.
Talking to the patient while he/she is eating will make the patient feel good.
Before and after food, give water for hand washing and oral care.
Ensure adequate intake of fluids and dietary fibre.
Eat as much as the patient wants and as frequently as he/she wants.
Give nutritious food and dietary supplements as needed.
Change food consistency as needed.
Give nasogastric feeding when the patient is unable to accept oral feeding.
Prevention and management of oral thrush, nausea, and constipation.
•Causes of deficient Nutrients
•Anorexia
•Nausea and vomiting
•Obstruction in the alimentary tract and poor absorption
•Excessive loss of nutrients
•Cancer cachexia
•Adverse effects of the treatment
•Low socioeconomic status
Contd.,
•In palliative patients:
• Assess the degree of nutritional deficiency.
• Oral route is the best, simplest, cheapest and most acceptable method.
•Psychological factors like anxiety, depression and attitude of relatives are also contributing factorsthat affect the appetite of the patients which can be improved by
• Attractive presentation of food
• Pleasant environment
• Correct temperature and aroma of food
• Small frequent feeds
• Taste tolerance
• Effective communication
• Psychological support for both patient and family
• FATIGUE
•Fatigue is a common symptom in palliative care patients and can significantly
affect their quality of life. There are various reasons why fatigue can occur in
palliative care patients, including the underlying disease, medication side effects
and emotional distress. Therefore, managing fatiguerequires a multidisciplinary
approach that includes medical, psychological, and social interventions. It is the
self-recognized state in which an individual experiences an overwhelming
sustained sense of exhaustion and decreased capacity for physical and mental work
that is not relieved by rest. Fatigue is associated with a various physical and
psychological conditions and not the same as tiredness which is temporary.
•Assessment
Evaluate the patient’s description of fatigue: severity, changes in severity over time, aggravating or alleviating factors.
Using an appropriate quantitative scoring scale, 1 to 10, for example, can aid the patient informulating the amount of fatigue experienced.
•Causes of fatigue
Previous physical illness
Pain
Psychological factors
Side effects of medication
Anaemia
Disease progression
Sleep disorders
Imbalanced nutrition
Extended responsibilities and demands at home or work
•Assessment
Identifying the related factors to fatigue can benefit in recognizing potential causes andbuilding a collaborative plan of care.
Assess the patient’s ability to perform ADLs.
Assess the patient’s nutritional ingestion for adequate energy sources and metabolic demands.
Evaluate the patient’s outlook for fatigue relief, eagerness to participate in strategies toreduce fatigue, and level of family and social support.
Review results of laboratory or diagnostic test:
Blood glucose
Hemoglobin/hematocrit
BUN
Oxygen saturation, resting and activity
Changes in these physiological measures may be associated with other measurement data torecognize possible sources of the patient’s fatigue.
Observe physiological reaction to activities, such as any alterations
in BP, respiratory rate,or heart rate.
Assess the patient’s ability for exercise and physical movement.
Assess the patient’s sleep patterns for quality, quantity, time taken
to fall asleep and feeling upon waking up.
Observe any alteration in thought processes or behavior after
awakening.
Assess the patient’s routine medications and self - medications.
Assess the patient’s emotional reaction to fatigue.
•Management of Fatigue
•Managing fatigue requires a multidisciplinary approach that includes medical, psychological,
and social disease,adjusting
underlying interventions. Medical interventions
medications, and may symptoms
managing include the
that management
contribute to of the
fatigue,
such
massageas pain,
or nausea, andmay
acupuncture, breathlessness.
alsobe used. In some cases,interventions,
Psychological complementarysuchtherapies,
as such or
counselling as
cognitive-
their copingbehavioral therapy,
strategies. Social may help patientsinvolve
interventionsmay to manage emotional
providing distress
practical and improve
support, such as
home carecaregivers.
and their or transportation services, to reduce the physical and emotional burden on patients
•Care of the patient with fatigue
• Restrict environmental stimuli, especially during planned times for rest and sleep.
•
• Encourage
Aid
the patient to maintain a 24-hour fatigue or activity log for at least 1 week.
theimportance ofwith
the patient developing
frequent a schedule for daily activity and rest. Emphasize
rest periods.
• Teach energy conservation methods. Collaborate with an occupational therapist as
needed.
• Assist the patient with setting priorities for preferred activities and role responsibilities.
• Promote sufficient nutritional intake.
• Provide comforts such as judicious touch or massage and cool showers.
• Encourage verbalization of feelings about the impact of fatigue.
•
• Offer
Identify
diversional activities that are soothing.
energy conservation methods such as sitting and dividing ADLs into
convenientsegments.
• Set practical activity goals with the patient.
• Stay away from topics that annoy or disturb the patient.
• Aid the patient in developing habits to promote effective rest/sleep patterns.
• POWERLESSNESS
•Powerlessness is a common experience for many patients receiving palliative
care, as they may feel they have little control over their illness and the care
they receive. This can be particularlychallenging for patients who are used to
being independent and making their own decisions.
Powerlessness means that the person does not have the strength or resources to
change a situation. People with chronic conditions often have a long‐term
experience of powerlessness because they feel unable to change outcomes.
Managing real and perceived powerlessness is significant. Lack of control and
the incapacity to act and change may dominate everyday life for persons with
chronic illnesses. Accepting and acknowledging one’s limitations due to
chronic illness may result in a sense of helplessness.
• Despite the limiting effects of chronic illness and feelings of powerlessness, individuals
continue to exert power and control in areas of their lives through adaptation and accommodation
to their evolving abilities. When power resources are significantly altered and affected, an
individual
•with chronic illness may experience feelings of powerlessness. To deal with this powerlessness,
persons with chronic illness should direct their energy toward their intact power resources.
•The patient may experience Powerlessness as:
A disruption of identity
Loss of familiarity with bodily responses
Loss of familiarity with emotional responses
Loss of familiarity with social standing
Loss of familiarity with one’s environment
•Assessment
Assess for feelings of apathy, hopelessness, and depression. These are the element
ofpowerlessness.
Determine the patient’s power needs or need for control.
Evaluate the patient’s decision-making competence.
Know situations/interactions that may add to the patient’s sense of powerlessness.
Appraise the impact of powerlessness
appearance,oral intake, hygiene, sleep on the patient’s physical condition (e.g.,
habits).
Assess the role of illness plays in the patient’s sense of powerlessness.
Note if the patient needs information about illness, treatment plan, and procedures.
•Care of patients experiencing powerlessness
Therapeutic communication - encourage
and concernsabout making decisions. verbalization of feelings, thoughts,
Encourage the patient to identify strengths.
Discuss with the patient concerning their care (e.g., treatment options, the
convenience ofvisits, or time of ADLs).
Encourage an increased responsibility for self-care.
Help the patient re-examine negative perceptions of the situation.
Eliminate the unpredictability of events by allowing adequate preparation for
tests orprocedures.
Give the patient control over their environment.
Aid the patient in recognizing the importance of culture, religion, race, gender,
and age ontheir sense of powerlessness.
Support in planning and creating a timetable to manage increased responsibility
in thefuture.
Use of realistic short-term goals for resuming aspects of self-care and foster
confidence inone’s abilities.
Avoid using coercive power when approaching the patient.
Render positive feedback for making decisions and engaging in self-care.
• ANXIETY
•Anxiety is a common issue for patients receiving palliative care. It
can severely impair their quality of life and limit their mobility, social
interaction, enjoyment, and sense of well-being. Anxiety can be
caused by a various factors, including the patient's physical
symptoms, the emotional impact of the illness, and uncertainty about
the future. Anxiety disorders often co-exist
•with depression in palliative care patients.
•To help manage anxiety in palliative care, healthcare providers may use a combination
of pharmacological and non-pharmacological interventions. Medications such as
benzodiazepines or antidepressants may be used to reduce anxiety symptoms, while
non-pharmacological interventionssuch as relaxation techniques, mindfulness meditation,
and counselling may also be helpful. It's important to note that anxiety is a normal
response to the stress and uncertainty of serious illness. Itis important for healthcare
providers to provide emotional support to these patients. They can alsowork with the
patient and their family to develop a care plan that addresses the patient's anxiety
andsupports their overall well-being.
•Anxiety
Assessassessment
the signs and
tension,autonomic symptoms of
hyperactivity, andanxiety likescanning.
vigilance/ excessive worrying, increased motor
Assessment of the nature of anxiety, acute or chronic and whether part of another
psychiatricsyndrome such as a depressive disorder.
Assessment for or
Stimulant drugs anyexcessive
reversible factors
alcohol suchoraswithdrawal
intake pain or inappropriate medications.
may exacerbate anxiety.
Understand the unexplored worries. It is necessary to provide time and opportunity for
patients to express their worries and concerns and for these concerns to be
•Management of Anxiety
•A non-pharmacological approach is recommended before initiating pharmacological therapy in managing palliative care patients.
•Lifestyle modifications:
A) Exercise:
•Moderate exercise that is appropriate for an individual’s functional ability is helpful. Walking outside or in the park at a pace that an individual can tolerate will be sufficient. Bedridden and
wheelchair-bound individuals can do simple stretching, flexion and extension exercises. Patients who are too frail can try walking within the home with support and supervision.
B) Diet:
The deficiency of vitamins B1, B6, B12, and folic acid can be mistaken for anxiety disorder.
Similarly, alterations in the serum electrolytes can cause anxiety symptoms.
Discussing the importance of balanced diet may be the only intervention required in somepatients with anxiety.
C) Sleep:
Sleep and anxiety are strongly linked. Anxiety can cause insomnia.
Sleep hygiene education can promote good sleep, which includes avoiding frequent daytimenaps, late evening exercises, late heavy dinners, reducing intake of stimulants, reducing
ambient noise and controlling other environmental factors that disturb sleep.
Some drugs may also disturb sleep pattern (diuretics, steroids etc.,)
Guided imagery is useful in preventing anxious thoughts that prevent sleep onset
D) Relaxation techniques:
Jacobson muscle relaxation technique or progressive muscle relaxation technique can be taught to patients with anxiety. This technique involves sequentially tightening (5
seconds) and relaxing (10 seconds) the specific muscle groups.
This technique can be combined with mental imagery and breathing exercises.
E) Mindfulness:
•Mindfulness involves focusing on the present. The idea is to notice the details like smell, texture, colour, patterns, taste and emotions. There are several ways of practicing mindfulness: walking
outside, looking through a window, doodling, brewing tea, staying away from the phone, journaling,etc.
• Lack of social contacts and interaction with very few people can lead
to social
that is isolation.
their Peoplesense
self-image, usually
of face somerelationships,
control, loss at the end
or ofindependence.
life, whether
This can
including mean that
hobbies, people
interests,are isolated from
friendsrelevant
and what the things they
ultimatelyhas love
makes the most,
them their
feel
like themselves.
living This
accommodation is particularly
to allow for care. if someone
Loneliness is a to
sad change
feeling of
isolation
or despair. from others, is
Loneliness usually
bad accompanied
for physical andbypsychological
mental fatigue, bitterness,
health, while
membership insocial groups acts as an umbrella in its appearance.
•Causes of social isolation:
• Loss of spouse
• Migration of children
• Empty nest Syndrome
• Financial insecurity
• Disability
• Social status
• Underlying psychiatric illnesses
• Depression
•Approach to Social Isolation
•To address social isolation in palliative care, providers can take several
aproaches. One approach is to provide social support through hospice or
palliative care services. These services mayinclude support groups, counseling,
and spiritual care, all of which can help patients feel less isolatedand more
connected to others.
•Another approach is to involve family and friends in the patient's care. This
can help to maintain important relationships and provide emotional support to
the patient. Palliative care providers can work with patients and their families
to identify ways to involve loved ones in the care process, such as attending
medical
together. appointments, helping with daily activities, or simply spending time
•Technology can also be valuable in addressing social isolation in palliative
care. Telemedicine and other communication tools can help patients stay
•connected with their care providers and loved ones, even if they cannot be
together physically.
• SPIRITUAL DISTRESS
• Spirituality is “a dynamic and intrinsic aspect of humanity through which
persons seek
• Ultimate meaning, purpose and transcendence and experience relationship to
self, family,
•community, society and nature. Spirituality is expressed through beliefs,
values, traditions and practices.” Spirituality is a very fluid concept. People tend
to define it in very different ways. Some associate it with their concept of God,
some do not.
•Spiritual distress is an impaired ability to experience and integrate meaning
and purpose through connectedness with self, others, art, music, literature,
nature,
the and/or power greater than oneself. When people get sicker and approach
end of their life’s journey, there is often a great deal of spiritual distress and
suffering.
way. Each person needs to come in to terms with their losses in their own
We are there to walk with them on that journey, not to tell them what to think, feel
or [Link], we must not try to take the suffering away by trying to
impose our own spiritual solutionsonto their spiritual struggles.
•Assessment of Spiritual Distress
Assess history of religious affiliation.
Assess spiritual beliefs.
Assess the spiritual meaning of illness and death.
o “Do you wonder regarding the meaning of your illness?”
o “How does the current situation affect your relationship with God, your beliefs, orother sources of strength?”
o “Do your illness and grief interfere with expressing your spiritual beliefs?”
•Toileting
Assess
programprevious and present
will be improved patterns
if the for toileting,
patient's natural andintroduce
personala patterns
toiletingare
routine. The efficacyof the bowel or bladder
considered.
Assess patient’s ability to verbalize necessitate to void and/or capacity to use the urinal and bedpan. If suitable,
bring the patient to the bathroom regularly or intermittently for voiding.
Provide
and privacy while the patient is toileting. Lack of privacy may reduce the patient’s ability to empty the bowel
bladder.
Give aTime
bedpan or put can
the patient on the as
toilet every 1 starts
to 1½tohours throughout thetoday andon
three times This
throughout the
night.
incontinence. intervals be prolonged the patient verbalize the need toilet demand. eradicates
Give suppositories and stool softeners.
Ensure that the consistency of diet is suitable based on the patient’s ability to chew and
swallow. Thickened semisolid foods such as pudding and hot cereal are most easily
swallowed
If vision is
and less likely to be aspirated.
affected, guide the patient about the placement of food and
on the plate. After
Cerebro vascular
of the plate. accident (CVA), patients may have unilateral neglect may ignore half
Provide an appropriate setting for feeding where the patient has supportive assistance.
•Dressing/Grooming
Provide
Use
privacy during dressing.
appropriate assistive devices for dressing as assessed by the nurse and occupational
therapist.
Suggest
Give
elastic shoelaces or Velcro closures on shoes.
frequent encouragement and aid while dressing as needed. Assistance can reduce
energy expenditure and frustration.
Dressing requires energy. Utilise a wheelchair or stationary chair. A chair that provides
more support for the body than sitting on the side of the bed saves energy when dressing.
Establish regular activities so the patient is rested before any activity.
Consider the use of clothing one size larger.
Recommend a front-opening brassiere and half-slips in females.
• Nursing Interventions
Establish short-term goals with the patient to help them set realistic goals to reduce frustration.
Guide the patient in accepting the needed amount of dependence.
Present positive reinforcement for all activities attempted, note partial achievements.
Render supervision for each activity until the patient exhibits the skill effectively and is secured in
independent care. Regularly re-evaluate to ensure that the patient is keeping the skill level and remains safe
in the environment.
Implement measures to promote independence but intervene when the patient cannot function.
Boost maximum independence.
Apply regular routines and allow adequate time for the patient to complete the task.
•Feeding
Allow the patients to feed themselves as soon as possible (using the unaffected hand, if appropriate). Assist
with the set up as needed. The dominant hand may also be affected if there is upper extremity involvement.
Ensure the patient wears dentures, hearing aid and eyeglasses if required.
Place
Provide
the patient in a comfortable position for feeding.
the patient with proper utensils (e.g., wide-grip utensils, rocking knife, plate guard, drinking straw) to
aid in self-feeding.
Observe the patient closely for loss of balance or fall. Maintain commode and toilet tissue close to the
bedside for night time utilization. Patients may hurry to the toilet or commode throughout the night due to
fear
Keep
of soiling themselves and may fall.
the calltransfer
light within reach and or teach the patient to call promptly. This allows staff members ample
time to help to the commode toilet.
Aid patients in eliminating or changing unnecessary clothing. Clothing that is not easy to getin and out
may compromise a patient’s capability to be continent.
Consider utilization of commode or on
toilet as earlySeveral
as possible. Patients
their bowel and bladder when sitting commode. patients find itare more successful
unfeasible in emptying
using a bedpan.
Recognize prior bowel habits and restore normal regimen. Increase bulk in diet, fluid intake,and activity. It
supports
Educate
the progression of retraining program and helps avoid constipation and impaction.
family and significant othersdisplays
to promote autonomy and but
intervene if the patient becomesefforts
tired,
incapable of carrying
to attain autonomy. out tasks. This caring and concern does nothinder with patient’s
Inform family members to allow the patient to perform self-care measures as much as possible.
Note: This may be very hard and discouraging for the significant other or caregiver, depending
on the extent of the disability and the time needed for the patient to accomplish the activity.
Promote independence butavoid
intervene
level of assistive care can harmwhen the patient
with activities cannotcausing
without carry out self-care activities. A suitable
disappointment.
Entertain
are taken patient
into input in thein
consideration planning
daily schedule. Patient’s worth of life is improved when wishes or likes
activities.
Consider or use energy-conservation techniques. This saves energy, decreases fatigue, and improves the
patient’s capability to execute tasks.
• DELIRIUM
• Delirium is a disturbance in consciousness and cognition that can result in confusion, disorientation, and difficulty with memory, attention, and thinking. Delirium is a
state of mental confusion that develops quickly, usually fluctuates in intensity, and results in reduced awareness of and responsiveness to the environment. It
may manifest as disorientation, incoherence and memory disturbance. Delirium is a common issue for patients receiving palliative care, especiallyin the advanced
stages of their illness.
• Causes
• Infection: Pneumonia, sepsis
• Metabolic encephalopathy: organ failure, paraneoplastic syndromes
• Endocrine: Hyper/hypothyroidism, Cushing syndrome
• Drug withdrawal: Alcohol, narcotics, hallucinogens
• Immunologic: Systemic lupus erythematosus (SLE), vasculitis
• Nutritional deficiencies
• Drugs
•Approach to Delirium
• Monitor and record consciousness level, temperature, pain scores, pressure sores, and neurological and rectal examination findings.
• Administer drugs as per the prescription.
• Stop any offending treatment.
• Correct metabolic abnormalities.
• Quiet room, dim lights, calendar, clock.
• Family support.
• Treat reversible causes (dehydration, hypercalcemia etc.)
•Nursing Management
Identify the cause, including the precipitating, aggravating, and palliating factors.
Provide pharmacological and non-pharmacological management.
Providing
Communicate
a safe environment and reassuring the patient that we keep them safe.
with the patient and family calmly, with a non-judgmental attitude, and use simple
terms.
Give
Pay
only one choice or one decision to prevent agitation.
active listening when they express their feelings during delirium and support the patientand
family.
Get the complete history of the recent changes after the health team visit and investigationor
medication.
Keep the patient hydrated and maintain the nutritional status.
Maintain and and
encourage the family members to maintain normal urinary and bowel patterns
(constipation urine retention can cause delirium).
To avoid anxiety and fear, minimize unnecessary stimuli. Encourage the use of assistive devices.
Maintaining proper position technique encourages active and passive exercise.
Effectively
Administer
manage the pain because it can exacerbate delirium.
medications,
following safe medicationsuch as antipsychotics,
administration [Link], and analgesics, as prescribed,
Monitor
Reorient
for adverse reactions, including increased confusion.
theboard
patient
orientation on continuously about
the wall facing the time, place, and person. Keep the clock, calendar,
the patient.
Call the patient by name and give them a mirror to help him get oriented by
himself.
Maintain a consistent schedule and stable environment.
Keep the patient’s belongings in the same location to decrease confusion.
Provide music, magazines, and games with which he was familiar earlier.
Encourage the family to talk about the past event step by step.
Suggest to the family the importance of following sleep hygiene for these
patients.
Try to care for the patient withthe
thepatient
same room.
team members and avoid
unnecessary equipment inside
Managing a patient with delirium in the home is extremely stressful for the
family.
necessaryAssessthe
[Link] members' coping abilities and provide the
An interdisciplinary team approach is needed to manage these patients.
Palliative sedation is preferred at the end of life in reducing or eliminating
symptoms
during this as a primary
critical goal and supporting the family or other caregivers
period.
Call the patient by name and give them a mirror to help him get oriented by
himself.
Maintain a consistent schedule and stable environment.
Keep the patient’s belongings in the same location to decrease confusion.
Provide music, magazines, and games with which he was familiar earlier.
Encourage the family to talk about the past event step by step.
Suggest to the family the importance of following sleep hygiene for these
patients.
Try to careinside
for thethepatient with the same team members and avoid unnecessary
equipment patient room.
Managing a patient with delirium in the home is extremely stressful for the
family.
[Link] family members' coping abilities and provide the necessary
An interdisciplinary team approach is needed to manage these patients.
Palliative sedation is preferred atsupporting
the end ofthe
lifefamily
in reducing or caregivers
eliminatingduring
symptoms as a primary
this critical period. goal and or other
•Caregiver strain is a common issue in palliative care, as caregivers often experience physical, emotional, and social stress associated with caring for a loved one
who is terminally ill. The excessive stress and demands on caregivers can lead to care giver role strain which is experienced when a caregiver feels
overwhelmed and cannot perform their role to the best of their ability. Caregiver role strain symptoms are very similar to everyday
stress and include
displaying an inability
feeling to relax, and
being
having widespread aches and pains
pessimistic,
(among many other things). Feeling of
stress and anxietyoverwhelmed,
accompany it. FIG.3.10: CARE
GIVER
•Caregiver strain often goes
•unrecognized. In the hustle and bustle of a busy life, it may not be detected until the family caregiver suffers a health crisis
of their own.
•Interventions
•There are steps you can advise a family caregiver to decrease the caregiver strain. Advise them to
Utilize in-home care services: Respite care to take a personal break, adult day care, counselling and
rehabilitation services on a routine basis to assist with the family member’s care.
Seek financial help: If finances are an issue, approach an ASHA worker, who may advise you on available
resources to help bridge the gap. She may also refer to Village Health, Sanitation and Nutrition Committee/Jan
Arogya Samiti/ Mahila Arogya Samiti/ Resident Welfare Association who will ensure the availability of benefits
from various governments and non-governmental programs/ schemes to the eligible patients/ caregivers.
Ask forIt and
needs. is accept help.
challenging to Many
do andfamily
can putcaregivers
both at feelfor
risk obligated
illness to injury.
or provideMake
all thea care
list and
of support
the task theircould
others lovedhelp
one
with and ask other family members to help with those specific chores.
Set reasonable expectations for self and others. Care rendered may differ from person to person and should not
be criticized. Let the care given be good enough to keep the patient from risk for injury.
Talk with the physician/nurse and make sure they know about the family caregiver. They may want to take extra
steps to protect the caregiver’s health, such as monitoring the blood pressure at home or prescribing a vitamin
supplement.
Encourage self-care.
brisk walk five days a This
weekmay
and be
eat the mostdiet
a good difficult onethem
can help for family
to staycaregivers
healthy. to accept, but making time to take a
Education and support: Providing caregivers with education about the patient's illness, trajectory, and symptom
management can help them better understand and cope with the situation. Caregivers
support groups, counselling, and respite care to help them manage their emotional and physical needs. may also benefit from
Care planning: Developing
caregiver and other healthcare ateam
caremembers
plan that
canoutlines the patient's
help to reduce the needs, the roles and responsibilities of the
•Caregiver strain often goes
•unrecognized. In the hustle and bustle of a busy life, it may not be detected until the family caregiver suffers a health crisis
of their own.
•Interventions
•There are steps you can advise a family caregiver to decrease the caregiver strain. Advise them to
Utilize in-home care services: Respite care to take a personal break, adult day care, counselling and
rehabilitation services on a routine basis to assist with the family member’s care.
Seek financial help: If finances are an issue, approach an ASHA worker, who may advise you on available
resources to help bridge the gap. She may also refer to Village Health, Sanitation and Nutrition Committee/Jan
Arogya Samiti/ Mahila Arogya Samiti/ Resident Welfare Association who will ensure the availability of benefits
from various governments and non-governmental programs/ schemes to the eligible patients/ caregivers.
Ask forIt and
needs. is accept help.
challenging to Many
do andfamily
can putcaregivers
both at feelfor
risk obligated
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Talk with the physician/nurse and make sure they know about the family caregiver. They may want to take extra
steps to protect the caregiver’s health, such as monitoring the blood pressure at home or prescribing a vitamin
supplement.
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•Pathophysiology
•Obstruction or damage blocks the lymphatic system with gradual dilatation of the lymph vessels leading to incompetent valves and increasing pressure inside the
vessels. The fluid tends to drain into the interstitial space by diffusion, resulting in lymph stasis.
•Classification of Lymphedema
1. Primary lymphedema: This type of lymphedema is caused by a congenital defect in the lymphatic
• system, leading to abnormal lymphatic drainage and fluid buildup.
• Congenital lymphedema: This type of primary lymphedema is present at birth or develops within the first two years of life.
2. Secondary Lymphedema: This type of lymphedema occurs as a result of damage to the lymphatic system, usually as a result of cancer treatment (such as
surgery, radiation, or chemotherapy) or infection.
• Cancer-related lymphedema: This is caused by cancer treatments that damage the lymphatic system, such as surgery or radiation therapy.
• Non-cancer-related lymphedema: This is caused by infections (such as filariasis) or other conditions that damage the lymphatic system, such as trauma or
surgery
•Signs and Symptoms of Lymphedema
Slow onset Swelling: Slow onset swelling is a common symptom in lymphedema, which refers to the gradual development
of swelling over time. Usually unilateral unless the disease/extensive trauma is present.
Non-pitting oedema: Non-pitting edema is a type of swelling that occurs when pressure is applied to the affected area and
does not leave an indentation, as opposed to pitting edema, which leaves an indentation when pressure is applied. In people
with lymphedema, non-pitting edema is a common symptom that occurs due to the accumulation of lymphatic fluid in the
affected limb or area.
Skin changes: dry, thickened skin, deep creases. Peaud's orange appearance,
Stemmer's sign: inability to pinch a fold of skin at the base of the second digit.
Hyperkeratosis: thickening of the outer layer of the skin, known as the epidermis. In people with lymphedema,
hyperkeratosis can occur as a result of chronic swelling, which can cause skin changes and thickening over time.
Papillomatous lesion: abnormal growths or warts that can occur on the skin's surface in people with lymphedema. These
growths can develop in areas of the skin that are affected by lymphedema due to chronic inflammation, poor lymphatic flow,
and impaired immune function.
Lymphorrhoea: lymphatic fluid leaks from the skin's surface due to damage or obstruction of the lymphatic vessels. The
lymphatic fluid is a clear fluid that circulates throughout the lymphatic system and plays a crucial role in immune system
function.
Joint stiffness and muscle strain
Discomfort, heaviness, and pain
•Some of the problems that people with lymphedema may face include:
Swelling: The most common symptom of lymphedema is swelling in the affected limb or area, which can cause discomfort, heaviness, and
limited mobility.
Infection: The accumulation of lymphatic fluid in the affected area can create a breeding ground for bacteria, leading to infections such as
cellulitis or lymphangitis.
Skin changes: Lymphedema can cause changes to the skin in the affected area, such as thickening, hardening, or discolouration, which can
make it more susceptible to infections, ulcers, or wounds.
Reduced flexibility: Swelling and stiffness in the affected limb or area can reduce flexibility and range of motion, making it difficult to
perform daily activities or exercise.
Pain: Lymphedema can cause pain and discomfort in the affected limb or area, affecting the quality of life and leading to depression or
anxiety.
Emotional impact: Living with lymphedema can be challenging, and it can affect a person's emotional well-being, self-esteem, and
body image.
Financial burden: Lymphedema treatment, such as compression garments, bandaging, or manual lymphatic drainage, can be expensive and
•. may not be covered by insurance, which can create a financial burden for people with lymphedema.
•Psychological issues
• Altered body image
• Anxiety and depression
• Reduced adjustment to illness
• Difficulty in wearing clothes
• Reduced working capacity
• Reduced social contact
• In cancer, fear of recurrence
1. Skincare: Proper skin care is essential in managing lymphedema. People with lymphedema are at higher risk of skin infections, so keeping the skin clean and moisturised can prevent bacterial infections and reduce the risk of skin breakdown.
•Procedure
• Wash and dry the limb carefully.
• Manual lymphatic drainage has to be done before bandaging.
• Moisturise with coconut or moistening cream before bandaging.
• Artiflex cotton padding is done to bring the limb into a cylindrical shape.
• Short stretched small, width bandages are applied from the distal to the pommel end of the limb.
•Post bandage assessment
•After a bandaging session for lymphedema, it is essential to perform a post-bandaging assessment to evaluate the
effectiveness of the involves
assessment typically treatmenttheand identify steps:
following any potential issues that may need to be addressed. The post-bandaging
1. Measure the limb: Measure the circumference of the affected limb at specific points, such as the
• ankle, knee, or wrist, to evaluate the degree of swelling reduction achieved by the bandaging.
2. Inspect the skin: Inspect the skin for any signs of irritation, redness, or skin breakdown. Any areas of concern
should be documented and monitored closely.
3. Check for proper fit: Ensure that the bandages are properly applied and do not cause discomfort or constriction. The patient should be asked if they are
experiencing any pain or discomfort, and the bandages may need to be adjusted if necessary.
4. Evaluate range of motion: Evaluate the patient's range of motion and functional abilities to assess the impact of the bandaging on their mobility.
5. Plan for ongoing care: Based on the results of the post-bandaging assessment, the healthcare provider can develop a plan for ongoing lymphedema
management, which may include additional bandaging sessions, compression garment therapy, manual lymphatic drainage, or exercise.
6. Report to doctors and remove the bandage immediately if any of the following is noted.
Pain (pins and needles)
Numbness
Discoloration of toes and fingers
•Hosiery
•Hosiery, also known as compression stockings or compression garments, is a common treatment option for
lymphedema. Hosiery is designed to provide graduated compression to the affected limb, which helps to reduce swelling
and improve lymphatic flow. Hosiery is easy to use and can be worn during daily activities.
•Indication for hosiery application
The limb shape is not distorted.
Mild oedema
No deep creases
Skin is tough enough to cope with hosiery.
No lymphorrhoea
• NB: Hosiery is removed at bedtime.
• Fig. 4.15: HOSIERY
3. Massage: Lymphatic massage is the procedure used to encourage lymphatic fluid away from swollen, congested body areas to areas where it can drain away
normally. Lymphedema massage, also known as manual lymphatic drainage (MLD), is a type of massage therapy that is used to help reduce swelling and improve
lymphatic flow in individuals with lymphedema. It is a gentle, hands-on technique that uses specific movements to stimulate the lymphatic system and encourage the
movement of lymphatic fluid out of the affected area.
•Aim of Massaging
• To stimulate contractions of superficial lymphatics
• To facilitate lymph flow from congested to non-congested areas
• For head and neck swelling work with nodes at back and front of neck, under chin, occipital nodes, cheeks and lips.
4. Exercise: Exercise can be a helpful component of a comprehensive lymphedema management plan, as it can help improve lymphatic flow and reduce swelling.
However, it is important to approach exercise cautiously and work with a healthcare professional or therapist familiar with lymphedema management to ensure that
exercise is safe and appropriate for your individual needs. Exercise reduces soft tissue oedema and improves joint mobility, enhancing the lymphatic pump's efficiency.
Wearing a compression bandage during exercise enhances lymph flow and protein re- absorption more efficiently.
•Aim of exercise
To encourage regular activity e.g., walking
To prevent stiffness.
• family that administering fluids via the enteral or parenteral route doesn't reverse the
• underlying disease process or significantly increase survival and may contribute to the
• Administer Haloperidol or another antipsychotic agent as prescribed following safe
• medication administration practices.
• • Treat the patient’s pain using non-pharmacologic, pharmacologic, or a combination of
• approaches.
• • Don't abruptly discontinue opioid pain medication, even if the patient is unresponsive.
• • Although a hypoxemic patient may benefit from supplemental oxygen, it isn't routinely used
• for air hunger at the end of life.
• • If the patient can't clear secretions, reposition the patient and elevate the patient's upper body
• and head. Administer an anticholinergic or antispasmodic, as appropriate and as needed and
• prescribed, following safe medication administration practices to dry secretions.
• • Note that sounds made by the patient with excessive secretions are often more distressing to
• family members than to the patient.
• • If the patient is experiencing nausea, collaborate with the interdisciplinary team to identify
• and treat reversible causes if possible. Administer anti-emetics, as needed and prescribed,
• following safe medication administration practices. Provide non-pharmacologic
• interventions, such as limiting movement and removing noxious odors, as appropriate.
• • Assess the patient for the effects of dehydration, such fatigue, dizziness, headache, dry
• mouth or eyes, scant or dark-colored urine, and muscle cramps,
• • Offer (but don't force) oral fluids if the patient can still swallow. Administer artificial
• hydration if ordered and consistent with the patient’s care goals. Advise the patient and
• family that administering fluids via the enteral or parenteral route doesn't reverse the
• underlying disease process or significantly increase survival and may contribute to the
• physiologic burden of dying.
• • Although increasing oral intake is the preferred method of providing fluids, especially in the
• home environment, artificial hydration via the IV, subcutaneous (hypodermoclysis), or rectal
• (proctoclysis) route may be considered in some patients if the potential benefits, such as
• increased alertness and reduced myoclonus, outweigh the potential risks related to fluid
• retention, such as edema, nausea, pain, and dyspnea.
• • Provide oral care, taking care to moisturize the patient's oral mucosa and lips as needed, to
• prevent or relieve discomfort.
• • Lubricate the patient's eyes with an ophthalmic solution (such as artificial tears) or ointment,
• as needed and ordered, to prevent or relieve discomfort.
• • Assess the patient's skin for temperature, moisture, color, and breakdown. Note that as
• peripheral circulation decreases and death approaches, the skin is typically cool and moist
• and becomes mottled, especially on the soles of the feet and over bony prominences. Skin
• darkens in dependent areas, such as the sacrum (when the patient is supine), as blood pools
• in these areas.
• • Reposition the patient as tolerated, change the patient's clothing and linens when soiled or
• moist, and provide skin and wound care as indicated. (See the "Wound palliative care, home
• care" procedure.) Make sure that the linens cover the patient loosely to reduce discomfort
• caused by pressure from the linen.
• • Assess the patient for urinary and bowel incontinence, which can occur as the patient's
• sphincters relax as death approaches.
• • Change fluid-impermeable pads and provide perineal care, as needed. If the patient is
• incontinent of urine and can't tolerate repositioning and perineal care, insert an indwelling
• urinary catheter (if ordered) to promote comfort.
• Encourage family members to participate in the patient's care and teach them how to provide
• comfort measures to the patient, such as positioning, mouth care, skin care, and gentle
• massage.
• • Teach the patient and family members to use non-pharmacologic strategies, such as
• relaxation techniques, guided imagery, and distraction, to ease symptoms (such as
• discomfort, nausea, anxiety, depression, and fatigue) that may be present at the end of life. If
• the patient and family are interested in using complementary therapies (such as music
• therapy, massage therapy, and aromatherapy) to control symptoms, notify the patient’s
• practitioner for appropriate orders and referrals.
• • Reassess and respond to the patient’s pain by evaluating the response to treatment and
• progress toward pain management goals. Assess for adverse reactions and risk factors for
• adverse events that may result from treatment.
• • Provide the family with anticipatory guidance on the signs of impending death.
• • Support the patient and family in expressing cultural, spiritual, or religious traditions related
• to the end of life. Encourage the family to provide objects that comfort the patient, such as
• religious items or photographs.
• • Allow the patient and family to express their feelings, which may include acceptance,
• anxiety, denial, disappointment, loneliness, regret, resentment, and sadness. Actively listen
• without rushing them, and display empathy. Acknowledge their feelings and provide
• emotional support.
• Encourage the patient and family to reminisce and appropriately
express affection. Remain
• present or provide privacy according to their wishes
• • Ask the patient and family about organ and tissue donation when
appropriate. Explain the
• process or, if the patient has already registered to become a donor,
verify the registration in
• the patient's medical record. Contact a regional organ procurement
organization for specific
• organ and tissue donation criteria.
• • Review progress toward the goals in the patient’s plan of care with the
patient and family as
• appropriate.
• • Make arrangements for the next visit as appropriate and ensure the patient
and family
• members have adequate supplies for caring for the patient themselves until
then.
• • Provide and review written educational materials, the visit schedule, and
contact information
• should concerns arise between visits