What is a problem????
Problem
A problem arise when there is a controversy
between two needs
Difficulties are opportunities to better things;
they are stepping-stones to greater
experience.... When one door closes, another
always opens. Brian Adams
The mere formulation of a problem is far
more often essential than its solution. Albert
Einstein
Problem Solving
Problem-solving is a tool, a skill, and a
process.
Problem solving is an attempt to find an
appropriate way of attaining a goal when the
goal is not readily available.
Types of Problem
Minor or Short term
Major or Long term
Steps in Problem solving
Step 1 - Problem Definition
Step 2 – Problem Analysis
STEP 3 – ESTABLISH YOUR GOALS
STEP 4 – GENERATE POSSIBLE SOLUTIONS
STEP 5 – ANALYZE THE SOLUTION
STEP 6 - IMPLEMENTATION
Problem solving steps
Preparation phase
Generation phase
Incubation phase
Evolution phase
Implementation phase
Learning phase
Problem Solving Method
Preparation Phase
[Link] the Problem
[Link] the Problem
[Link] Possible Causes
[Link] Desired Outcomes
Generation Phase
[Link] past learning and experiences
[Link] Strategies and Solution
Incubation Phase
[Link] in brainstorming
[Link] your environment to improve
incubation
Evolution Phase
[Link] and evaluate solution
[Link] Potential Future Outcomes &
Negative Consequences
[Link] on Solutions
Very Urgent and very Very Important but no so
important urgent
Very urgent but not so important No so important and not so
urgent
Implementation Phase
Create 3 Alternative Plans of Action
Set Clear Defined Deadlines for these Actions
Take Action Committing Yourself to the
Result
Learning Phase
[Link] Your Outcomes
[Link] on the Problem Solving Process
Attributes of a Problem solver
A Problem Solver’s Attitude
“I will make sure to do things carefully”
“This problem can be solved”
“I must persist till a solution is reached”
If I don’t solve it now, I will next time
I am going to enjoy this process
A Problem Solver’s Beliefs
“There is no Failure only Feedback”
“There is a way to make this work”
A Problem Solver’s Habits
Deep Probing
Associating with the Past
A Problem Solver’s Characteristics
Risk Taker Persistent
Enthusiastic Meticulous
Open-minded Lighted-hearted
Proactive Curious
Obstacle in Problem Solving
I'm incompetent
I'm unworthy
I'm not safe
Others' needs have primacy.
It’s not what happens to us that
determines our fate, it’s rather what we
do with what happens that determines
our destiny.