Research Methodology
Part I
1
CHAPTER 4 – RESEARCH METHODS
BIT2203
IST 1205 03/26/13
11/24/25
Learning Objectives
2
After completing this topic, you should be
able to:
1. Explain the difference between Research Method vs.
Research Methodology.
2. Describe the different Research Methods.
3. Describe the process of conducting Research Survey:
Determining Your Desired Confidence Interval,
Acceptable Sampling Error, Required Sample Size, and
Suitable Sampling Method
4. Explain the concept of research validity
BIT 2207 11/24/25
Research Process
Review the
Available Literature
Publish Formulate a
Findings Question
Interpret Select an Appropriate
Findings Research Design
Collect Relevant
Data
Research Methodology vs. Research Method
4
The variety (and complexity) of research situations and
issues requires researchers to be familiar with a fairly
wide range of research methodologies and methods.
Research Methodology
Coherent collection of theories, concepts, or ideas as they relate to a
particular discipline or field of inquiry (Wikipedia’s definition).
Methodology includes the (research) methods used, and the
justification for and assumptions underpinning in a particular study.
Research method, a strategy of inquiry which moves from the
underlying assumptions to research design/plan and data
collection.
IST 2203 11/24/25
IST 2203 11/24/25
Research Methodology vs. Research Method
6
Methods used in research differ from discipline to
discipline, depending one the methodologies.
There are mainly three methodologies
1. Quantitative methodology
2. Qualitative methodology
3. Mixed method
• From quantitative methodology, comes the quantitative
methods and from the qualitative methodology, comes the
qualitative methods
• The mixed method uses both qualitative & quantitative
research methods.
IST 2203 11/24/25
Research Process design
IST 2203 11/24/25
Qualitative methods
8
Qualitative methods are used to manage qualitative data
for understanding and explaining social phenomena. e.g.
data from interviews, documents, and participant
observation data.
Qualitative methods include:
Case study,
Action research,
Ethnography, and
Grounded theory.
IST 2203 11/24/25
Quantitative methods
9
Quantitative methods are used to study natural phenomena.
• Quantitative methods include:
Survey methods,
Laboratory experiments,
Numerical methods (e.g. mathematical
modeling), &
Formal methods (e.g. econometrics)
IST 2203 11/24/25
Video moment : methodology
10
Watch the following video on Deciding on the
research methodology
[Link]
mYo&list=RDLVIsAUNs-IoSQ&index=4
[Link]
v=dyHMTaQJmYo&list=RDLVIsAUNs-
IoSQ&index=4
IST 2203 11/24/25
Case Study
Case study: typically applied in socially related research. It
involves an in-depth study of a single individual, group, incident,
or community.
Case study research is the most common qualitative method
used in information systems (
A case study is an empirical inquiry that:
investigates a contemporary phenomenon within its real-life context,
especially when
the boundaries between phenomenon and context are not clearly
evident
The researcher gives the research product to others to use it
in the field to achieve some goals.
IST 2203 11/24/25
Case Study cont’d
According to Runeson and Host [13], case study is an empirical
method aimed at investigating contemporary phenomena in their
context.
The steps followed when conducting a case study include
designing, data collection, analyzing data and developing a
conclusion [14].
Other research methods may be included in a survey, e.g. a survey
may be conducted within a case study, literature search before the
study, and ethnographic methods like interviews and observations
may be used in data collection.”[13].
P. Runeson and M. Höst, “Guidelines for conducting and reporting case study
research in software engineering,” Empir. Softw. Eng., vol. 14, no. 2, pp. 131–
164, 2008.
IST 2203 11/24/25
Action research
Action research: an attempt to solve a real-world problem while
simultaneously learning from the experience of solving the
problem .
It is carried out in a real-world context with the researcher, as part
of the organization during investigation, solution development
and solution application .
It is important to have “problem owner willing to collaborate to
both identify a problem, and engage in an effort to solve it” .
Action research is a cyclic process with five phases: diagnosing,
action planning, action taking, evaluating, and specifying
learning.
IST 2203 11/24/25
Action research
IST 2203 11/24/25
Action research _2
Action research: A reflective process of progressive problem
solving led individuals working with others in teams, or as part of
a community of practice to improve the ways they address issues
and solve problems.
Action research aims to contribute both to the practical
concerns of people in an immediate problematic situation and
to the goals of social science by joint collaboration within a
mutually acceptable ethical framework
The researcher uses the research product in the field to
achieve some goals.
IST 2203 11/24/25
Ethnography
Ethnography: ethnographic research comes from the discipline
of social and cultural anthropology where an ethnographers spend
time in the field immersing themselves in the life of people
they study , placing the phenomena studied in their social and
cultural context.
The researcher to acquire an indepth understanding, “seeing what
people are doing as well as what they say they are doing” [11].
It uses multiple ways to research, observe, and document objects
such as people, events, or artifacts.
IST 2203 11/24/25
Ethnography continued
Ethnography is systematic and often uses fieldwork.
Fieldwork is the collection of information outside of a laboratory,
library or workplace setting. The approaches and methods used
in field research varies across disciplines.
In basic terms ethnography is the practice of
anthropological research based on direct observation
of and reportage on people's way of life.
For the ethnographer there are two stages,
Fieldwork, which is the process of observing and recording data.
Production of a written description and analysis of the subject
under study.
An ethnographer spends a significant amount of time in the field with his/her
subjects – he immerses himself in the lives of the people he/she is studying.
IST 2203 11/24/25
Grounded theory
18
Grounded theory: a systematic research method in social
sciences emphasizing generation of theory from data gathered in
the process of conducting research.
Grounded theory is a practice of developing other theories
that emerge from observing a group.
Theories are grounded in the group’s observable experiences,
but researchers add their own insight into why those
experiences exist.
BIT2203
IST 1205 03/26/13
11/24/25
How do you do Grounded Theory? Cont….
19
The methodological stages are:
1. Identify your substantive area - your area of interest.
2. Collect data pertaining to the substantive area. A
Grounded Theory may use qualitative data, quantitative
data or a mixture of the two.
3. Collect observations of the substantive area and activities
occurring within the substantive area;
4. Access public or private record irrespective of form (e.g.
photograph, painting, sculpture, survey, government or
organizational document, etc.)
5. Interact with individuals or a group of individuals, face-to-
face or remotely.
BIT2203
IST 1205 03/26/13
11/24/25
How do you do Grounded Theory? Cont….
20
1. Open code your data as you collect it. Open coding and
data collection are integrated activities thus the data
collection stage and open coding stage occur
simultaneously and continue until the core category is
recognized/ selected.
2. Write memos throughout the entire process;
3. Conduct selective coding and theoretical sampling.
4. Sort your memos and find the Theoretical Code(s) which
best organizes your substantive codes
5. Read related literature and integrate it with your theory
through selective coding.
6. Write up your theory.
BIT2203
IST 1205 03/26/13
11/24/25
Survey method
Survey methods: A Survey is a “collection of
standardized information from a specific population,
usually by means of a questionnaire or interview
research method in which questionnaires or interview
guides are used to gather data about people and their
thoughts and behaviors.
IST 2203 11/24/25
What Is A Survey
1. Gathering of a sample of
data or opinions
considered to be
representative of a whole
group or population.
2. Information is collected
primarily by asking
questions.
3. Information is collected
from a sample (or portion)
of a population.
11/24/25 IST 2203
Why Are Surveys Conducted?
1. Surveys are primarily used to
describe characteristics of a
population.
2. Researchers use surveys to
examine the distribution of the
identified characteristics
within the population.
3. The description of the
population as a whole is
inferred by the results
obtained from the sample.
11/24/25 IST 2203
Surveys may be used for descriptive,
explanatory, and exploratory purposes.
They are typically used in studies that have
the individual as the unit of analysis.
Although the method may be used for other
units of analysis, some individual persons
must serve as respondents or informants.
IST 2203 11/24/25
Strengths of Survey Research
Only Way to Probe Opinion of a Very Large
Group
A Very Flexible Tool:
Medical, Educational, Political, Business, etc.
Facilitates Hypothesis Testing
Encourages Standardization and Systematic
Comparison
IST 2203 11/24/25
Weaknesses of Survey
Research
Standardization Comes at a Price
Surveys Often Don’t Get at “Why”
Respondents Might Not Have An Opinion
Respondents May Not Actively Engage
Respondents May Lie
IST 2203 11/24/25
Steps In Survey Research
1. Define the problem
2. Identify the population
3. Choose the type of instrument to collect
the data
4. Design, construct, pilot and refine the
instrument
5. Select a representative sample
6. Administer the survey
7. Analyze, interpret, and communicate your
findings
IST 2203 11/24/25
Experimentation
Experiments: typical research method used in natural sciences. It
may involve definition of theoretical hypothesis, selection of
sample, allocation of sample, control on other variables.
Lab demo: Researcher uses product on realistic example in
artificial environment
Field demo: designer or researcher uses prototype/product in
the field
Lab experiment: Others use product in artificial, controlled
conditions to achieve goals set by researcher
Field experiment: Researcher gives the research product to
others to use it under controlled conditions, to achieve goals set
by researcher.
IST 2203 11/24/25
Class Task 4(b)
29
Which research method, or data collection
technique and tool are appropriate for use so
as to solve the problem argued in your group
proposal?
Draw a summary table showing how your
objectives will be achieved. In other words
describe the research methods,
techniques, and tools that you will use to
achieve the objectives. Remember to
justify your choices.
BIT2203
IST 1205 03/26/13
11/24/25
Class Task 4 (FOR BSE)
30
How do these research methods compare
with requirements gathering techniques
How different are they
How similar are they
BIT2203
IST 1205 03/26/13
11/24/25
More References
S. Easterbrook, J. Singer, M.-A. Storey, and D.
Damian, “Selecting Empirical Methods for
Software Engineering Research,” Guid. to
Adv. Empir. Softw. Eng., pp. 285–311, 2008.
C. Wohlin and A. Aurum, “Towards a Decision
making Structure for Selecting a Research
Design in Empirical Software Engineering,”
Empir. Softw. Eng., vol. 20, no. 6, pp. 1427–
1455, 2015.
IST 2203 11/24/25