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Understanding Consumer Rights and Duties

The document outlines the concept of consumers, defining them as individuals who purchase goods or services for personal use. It discusses consumer rights, duties, and the importance of consumer protection laws that ensure safety, prevent fraud, and promote fair competition. Additionally, it highlights the significance of National Consumer Day in India, celebrated on December 24th to raise awareness about consumer rights and responsibilities.

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3 views11 pages

Understanding Consumer Rights and Duties

The document outlines the concept of consumers, defining them as individuals who purchase goods or services for personal use. It discusses consumer rights, duties, and the importance of consumer protection laws that ensure safety, prevent fraud, and promote fair competition. Additionally, it highlights the significance of National Consumer Day in India, celebrated on December 24th to raise awareness about consumer rights and responsibilities.

Uploaded by

hasbiyallahhasbiyallah839
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Consumer

Rights
Subtopics
• WHO IS A CONSUMER ?
• DUTIES OF A CONSUMER
• CONSUMER EXPLOITATION
• CONSUMER RIGHTS
• CONSUMER MOVEMENT
• CONSUMER PROTECTION
• NATURAL CONSUMER RIGHTS DAY
Who are
consumers ?
 Consumers are
individuals who purchase
goods or services
primarily for their
personal, non-business
use
Examples:
A person buying
groceries, a family
booking a vacation, or a
This Photo by Unknown Author is licensed under CC BY-NC-ND
Difference between a
customer and a
consumer
Custom • This term refers to
the individual or
er entity that makes a
purchase from a
business. They are
the ones who
engage in the
transactional aspect
of buying.
• This term refers to
the individual who
Consu ultimately uses or
consumes the
mer purchased product
or service. They are
the end-users.
Duties of a consumer
Follow
proper
instruction
s
Read the
Be eco-
label
friendly
carefully
Consumer
must be
very
conscious
Honest in
Pay on time
dealing

If exploited
file a
complaint 5
Consumer Exploitation
Consumer Rights
Right
to
health
Right to y
choose enviro
nment
Right
to Right to be
basic informed
needs

Right to Right
consum to
ers safety
educatio
n
Consumer movement
• Features of consumer movement

8
Consumer protection
Key Aspects of Consumer Protection:
Ensuring Product Safety:
Consumer protection laws often mandate that products
Consumer protection refers to meet certain safety standards, reducing the risk of harm to
laws, regulations, and consumers.
practices that safeguard the Protecting Against Fraud:
rights and interests of Laws against deceptive advertising and fraud help
consumers make informed decisions and avoid being misled
consumers. It aims to ensure by businesses.
that consumers can make Providing Redress:
informed decisions, access Consumer protection laws often provide avenues for
effective redress mechanisms, consumers to seek redress for issues they encounter with
businesses.
and are protected from unfair Promoting Fair Competition:
or harmful business practices. Consumer protection laws can help prevent businesses from
Consumer protection laws engaging in unfair practices that harm competitors.
often address issues like
product safety, advertising
accuracy, and fair trade
practices.
National consumers
day Click icon to add picture

India celebrates National consumer day on


24th December every year to spread
awareness about consumer right and
responsibilities
DONE BY ZARAH.E AND
LAKSHITA .S
thank you

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