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AI Voice Automation for Sales Efficiency

TALKNETIC is an AI-powered voice assistant designed to automate customer engagement through WhatsApp calls, utilizing speech recognition and local language models for natural conversations. The system aims to alleviate the burnout experienced by sales professionals by handling routine calls and follow-ups, allowing them to focus on meaningful interactions. The project is currently in prototype development, with plans for scalability and integration with major CRM platforms in the long term.

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0% found this document useful (0 votes)
4 views10 pages

AI Voice Automation for Sales Efficiency

TALKNETIC is an AI-powered voice assistant designed to automate customer engagement through WhatsApp calls, utilizing speech recognition and local language models for natural conversations. The system aims to alleviate the burnout experienced by sales professionals by handling routine calls and follow-ups, allowing them to focus on meaningful interactions. The project is currently in prototype development, with plans for scalability and integration with major CRM platforms in the long term.

Uploaded by

ha3k.with.me
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

TALKNETIC:

Revolutionizing Customer Engagement Through AI Powered Voice


Automation:

Team - GEEKS

Priyanshul: Developer/Maker Making business conversations


smarter, faster, and fully
AVI: Pitch/Supporter/Helper
automated
The Exhausting Reality of Sales
"I make 1,000 calls every single day. By hour 5, I'm saying the
same pitch like a broken record. My voice is shot, my energy is
gone, and I still have 500 more calls to go."

Sales professionals are burning out from repetitive conversations.


They spend 80% of their time on routine calls that could be
automated, leaving little energy for meaningful customer
relationships.
Meet TALKNETIC
An AI powered voice assistant that makes automated WhatsApp
calls, converses naturally with customers using speech recognition
and local LLM, and sends personalized follow-ups.

Automated Calling Real-time Conversation


Initiates WhatsApp voice Uses speech recognition
calls without human and LLM for natural
intervention dialogue

Intelligent Follow-up
Sends personalized WhatsApp messages after each call
Our Vision & Goals
Hackathon Goal 1
Build working prototype with own LLM and
personal text to speech for voice cloning.
Demonstrate automated calling and real-time 2 Short-term (6 months)
conversation capabilities.
Scale to handle 100+ concurrent calls,
integrate with major CRM platforms, and
Long-term Vision 3 expand language support.

Democratize AI-powered customer engagement


for businesses of all sizes. Make quality
customer service accessible and affordable
globally.
Tech Stack (for now):-
Python
Robust backend built with Python for reliability and scalability

OLLAMA LLM
Local language model for intelligent, context-aware conversations

Speech Recognition
Real-time voice processing with Google Voice API integration

WhatsApp Integration
Seamless calling and messaging through WhatsApp Business API
System Architecture
Simple, efficient workflow that transforms customer engagement

Customer Input

Initiate WhatsApp Call

AI Conversation

Personalized Follow-up

Each interaction is logged and analyzed to improve future conversations, creating a self-learning customer engagement system.
Features:

Real-time Processing Emotional Intelligence


Zero-delay responses during live conversations Detects customer sentiment and adapts
using local LLM processing conversation tone accordingly

Lightweight Deployment Contextual Memory


Runs on standard hardware without expensive cloud Remembers previous interactions for personalized
dependencies customer experiences
Implementation Roadmap
01

Idea & Research


Identified market need and designed system architecture

02

Prototype Development
Currently building with OLLAMA LLM and Google Voice integration - 50% complete

03

Testing & Refinement


Live testing with real customer scenarios and conversation optimization

04

Deployment Ready
Production-ready system with full WhatsApp Business API integration
Challenges & Solutions
Key Challenges Our Approach

• Creating custom LLM model • Fine-tuning OLLAMA with


for natural conversations conversation datasets
• Voice cloning and synthesis • Implementing robust
for authentic interactions speech recognition
• Handling diverse accents • pipelines
Building fallback systems
and speech patterns for unclear audio
• Maintaining conversation • Using conversation memory
context across long calls algorithms
Transforming Lives, One Call at a Time
"My cousin works in sales and makes 800+ calls daily. By evening, he's completely drained, barely able to speak
to his family. TALKNETIC could give him his life back while actually improving his results."

10x 80% 24/7


Efficiency Boost Cost Reduction Always Available
Handle 10 times more customer Slash operational costs for customer Never miss a customer opportunity
interactions engagement again

TALKNETIC isn't just technology—it's human liberation. We're giving people back their time, energy, and passion
while making businesses more successful than ever.

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