Consumer Rights
Economics Project Work - Class 10
Academic Year 2024-25
Name: __________
Class/Section: __________
Certificate
• This is to certify that __________, a student of
Class X, has successfully completed the
Economics project on the topic 'Consumer
Rights' under the CBSE curriculum for the
academic year 2024–25.
• (Signature of Teacher / Principal)
Acknowledgement
• I would like to express my gratitude to my
Economics teacher for valuable guidance, my
school for providing resources, and my
parents for their constant encouragement
during this project.
Index / Table of Contents
• 1. Introduction
• 2. Objectives of the Study
• 3. Methodology
• 4. Consumer Rights – Main Content
• 5. Summary & Conclusion
• 6. Bibliography
Introduction
• Consumers are the backbone of the market.
• In modern times, consumers face problems
like adulteration, misleading ads, defective
goods, and unfair trade practices.
• Consumer Rights protect buyers and ensure
fair practices in the market.
• The Consumer Protection Act (2019)
strengthens these rights.
Objectives of the Study
• - To understand the meaning and importance
of consumer rights
• - To study various consumer problems
• - To explore six rights of consumers
• - To analyze redressal mechanisms (Consumer
Courts)
• - To create awareness about responsible
consumer behavior
Methodology
• The study is based on:
• - NCERT Economics Textbook (Class 10)
• - Internet research
• - Case studies and newspaper reports
• - Practical examples from daily life (shopping,
food safety, etc.)
The Six Consumer Rights
• 1. Right to Safety
• 2. Right to be Informed
• 3. Right to Choose
• 4. Right to be Heard
• 5. Right to Seek Redressal
• 6. Right to Consumer Education
Consumer Protection Act, 2019
• - Covers goods & services
• - Protects against unfair trade practices
• - Introduced Consumer Commissions (District,
State, National levels)
• - Ensures compensation, replacement, or
refund in case of grievances
Consumer Awareness – Logos &
Marks
• - ISI mark – Industrial goods (quality
assurance)
• - FSSAI mark – Food products (safety)
• - Hallmark – Jewellery (purity of gold)
• - Agmark – Agricultural products
Consumer Responsibilities
• - Always check expiry date, price tag, and
quality mark
• - Collect bills and receipts
• - Do not fall for misleading ads
• - File complaint if rights are violated
Summary & Conclusion
• Consumer Rights empower buyers in the
market.
• Laws + Awareness = Protection.
• A responsible consumer ensures safety for all.
• 'Motto: An aware consumer is a protected
consumer.'
Bibliography
• - NCERT Economics Textbook, Class X
• - CBSE Guidelines (2024–25)
• - [Link]
• - [Link]
• - Newspaper articles and online sources