Questionnaires: A Quick
Overview
Definition • Uses • Question Types •
Design Considerations
What is a questionnaire?
• A questionnaire is a list of questions/items used to gather
data from respondents about their attitudes, experiences, or
opinions.
Uses & Examples
• Collect quantitative and/or qualitative information.
• Common in market research, social science, and health
research.
• Examples: customer service feedback; psychology studies on
health risk perceptions.
Question Types
• Open-ended questions: invite free-form answers; rich detail,
flexible.
• Closed-ended questions: fixed options; easier to code and
analyze.
• Many questionnaires combine both types.
Design Considerations
• Closed-ended limits response range; open-ended increases
variety and coding effort.
• Researchers balance depth vs. time/resources when selecting
question types.