Team Building
Quote of the Day
“No battle plan survives
first contact with the
enemy.” Gen Colin Powel
What is Teamwork & Team
Building
Teamwork
Concept of people working together as a team
Team player
A team player is someone who is able to get along with
their
colleagues and work together in a cohesive group
Team Building
Process of establishing and developing a greater sense of
collaboration and trust between members
Teamwork
“Create A Story”
Why Should We Be a
Team?
When staff use their skills and knowledge
together, the result is a stronger organization
that can fulfill its mission
Peopleworking together can sustain the
enthusiasm and lend support needed to
complete the work of each program.
How does a Team Work
Best?
A Teams succeeds when its members have:
a commitment to common objectives
defined roles and responsibilities
effective decision systems,
communication and work procedures
good personal relationships
Stages in Team Building
Forming
Storming
Norming
Performing
Stage 1: FORMING
The Team
defines the problem
agreeson goals and formulates
strategies for tackling the tasks
determines the challenges and
identifies information needed
Individuals take on certain roles
develops trust and communication
Team Roles – Members Can Formally
or Informally Take on These
Roles
Initiator - Someone who suggests new ideas. One or more people
can have this role at a time.
Recorder - This person records whatever ideas a team member
may have. It is important that this person quote a team member
accurately and not "edit" or evaluate them.
Devil's Advocate/Skeptic - This is someone whose
responsibility is to look for potential flaws in an idea.
Optimist - This is someone who tries to maintain a positive frame
of mind and facilitates the search for solutions.
Timekeeper - Someone who tracks time spent on each portion of
the meeting.
Gate Keeper - This person works to ensure that each member
gives input on an issue. One strategy to do this is to ask
everyone to voice their opinion one at a time. Another is to cast
votes.
Summarizer - Someone who summarizes a list of options.
Type of People
Extroverts
Introverts
Sensors
Intuitive
Thinkers
Feelers
Judger
Perceiver
Stage 2: STORMING
During the Storming stage team
members:
realize that the task is more
difficult than they imagined
have fluctuations in attitude about
chances of success
may be resistant to the task
have poor collaboration
Storming Diagnosis
Do we have common goals and
objectives?
Do we agree on roles and
responsibilities?
Do our task, communication, and
decision systems work?
Do we have adequate interpersonal
skills?
Negotiating Conflict
Separate problem issues from
people issues.
Be soft on people, hard on problem.
Look for underlying needs, goals of
each party rather than specific
solutions.
Addressing the Problem
Stateyour views in clear non-
judgmental language.
Clarify the core issues.
Listen carefully to each person’s
point of view.
Check understanding by
restating the core issues.
Stage 3: NORMING
During this stage members
accept:
◦ their team
◦ team rules and procedures
◦ their roles in the team
◦ the individuality of fellow
members
Team members realize that
they are not going to
crash-and-burn and start
helping each other.
Behaviors
Competitive relationships
become more
cooperative.
There is a willingness to
confront issues
and solve problems.
Teams develop the ability
to express criticism
constructively.
There is a sense of team
spirit.
Giving Constructive
Feedback
Be
descriptive
Don't use
labels
Don’t
exaggerate
Don’tbe
judgmental
Speak for
yourself
Giving Constructive
Feedback
Use “I” messages.
Restrict
your feedback to things
you know for certain.
Help people hear and accept
your compliments when giving
positive feedback.
Receiving Feedback
Listen carefully.
Ask questions for clarity.
Acknowledge the feedback.
Acknowledge the valid points.
Take time to sort out what you
heard.
Stage 4: PERFORMING
Team members have:
gained insight into personal and
team processes
a better understanding of each
other’s strengths and weaknesses
gained the ability to prevent or work
through group conflict and resolve
differences
developed a close attachment to the
team
Recipe for Successful
Team
Commitment to shared goals and
objectives
Clearlydefine roles and
responsibilities
Use best skills of each
Allows each to develop in all areas
Recipe for Successful
Team
Effective systems and processes
◦ Clear communication
◦ Beneficial team behaviors; well-
defined decision procedures and
ground rules
◦ Balanced participation
◦ Awareness of the group process
◦ Good personal relationships
The Results of Team Work
Every Team Member Can
Help!
Everyone Has to Hang in
There!
Enjoy your Game!