Group Discussion
Ethical Data Handling
MODULE 1: DATA MANAGEMENT
Case Study
XYZ is a major player in Telecom business for the last many years. But for the past few years its revenue is declining
and customer base is reducing.
XYZ is a traditional company which has not changed its business practices for the last about two decades. Its
business runs in silos, do not share data, data analytics practice is not there. The customers have also complained
about late and missed bills, wrong billing amount among others.
Recently with globalization and deregulation many global players have entered the telecom business. These players
are giving tough competition to XYZ.
The new chief strategy officer of XYZ wants to modernize the data management practice and become a data driven
organization. He has hired a new CDO (Chief data Officer) and mandated him to suggest suitable steps for the same.
How does the plan look like when ethical data handling is considered?
MODULE 1: DATA MANAGEMENT
Discussion Topics
1. What are the regulations mandating ethical data practices?
2. What are the stages of data lifecycle impacted by ethical data practices?
3. What are the roles impacted?
4. What activities need to be planned for “ethical data practice by design”?
5. What are the risks of not having ethical data practice?