Information and

Communication
Technology Skills
I
n •ICT = Information and
t Communication Technology
r •Involves storing, sharing, and
o processing digital information
d •Common devices: Computers,
u tablets, smartphones
c •Core skills:
•Operating computers
t
•Browsing the Internet
i •Using peripherals (mouse,
o keyboard, printer)
n
I
n
t
r At the Workplace:
o • Used in banking, education, retail, and
logistics
d • Tasks include making documents,
u calculations, and online payments

c At Home:
• Social media, entertainment, messaging
t • Connecting with others using digital tools
i
o
n
P
h
o Smartphones:
n • Advanced mobile phones: Internet, camera,
e games, music, video calls .
s • Use wireless networks (no landline needed)
• Operating systems: Android OS, Apple iOS,
a Windows Mobile
n Tablets:
d • Larger screens for better reading, watching,
and editing
t • Touchscreen mini-computers
a • Better for videos, battery life, and storage
b than smartphones
l
e
t
s
P
h
o
n TV & Radio:
o Used for entertainment and learning
e
o TV broadcasts audio-visual content;
s
radio shares audio info
a Apps :
n Small programs performing specific tasks:
d video, games, music, messaging
Default Apps: Phone, Camera, Calendar,
t Mail, Maps, Clock, Browser
a App Stores:
o Google Play Store (Android)
b
o Apple Store (iOS)
l
e
t
s
 according to your local time zone.
P • GPS: A navigation system that helps you
h find directions and maps to specific
o Mobile Layout
locations.
n • Power Button: Used to start and shut down
e
s a mobile device
• Touchscreen: A screen on which we
a perform functions by touching with our
n fingers
d • Home Button: Brings you back to the Home
T Screen from wherever you are on your
a mobile
bl • Back Button: Used to go back to previous
e screen in an application
ts • Volume Button: Helps you increase or
reduce the sound of your mobile
II • Microphone : Present at the bottom of the
mobile ; we speak into during calls.
P
h
o Features of Mobile device
n • Bluetooth : A short range wireless
e technology that helps connect with nearby
s
devices for sharing messages and songs.
a • Wi-Fi : A wireless network technology used
n to connect to the internet and access
d emails, social media and more .
• Chargeable Battery: A portable power pack
T
a
which can be recharged to use the device
bl anywhere.
e • Camera: Smart phones and tablets have
ts front and back cameras to capture pictures
and videos.
II • Clock : Shows the time and can be set
according to your local time zone.
• GPS: A navigation system that helps you
P
h
o
n
e
s Home Screen
• The home screen is the first screen of a
a
n mobile device
d • It displays frequently used apps and
shortcuts
T • Helps in easy navigation to different
a functions
bl
e
• Can be customized based on personal
ts needs
• Provides quick access to settings and tools
II • Used to launch apps directly from the main
interference
 while other operations are being
P
performed.
h
o
n Touchscreen Gestures
e
• Tap: Touch the screen with your
s
finger once to click or select
a • Tap and Hold : Like right clicking your
n mouse to show options
d • Drag : Tap , hold , and move your
T
finger across the screen to scroll or
a move items
bl • Swipe : Slide your fingers in any
e direction to switch between pages
ts • Double Tap : Tap twice quickly to
zoom out or enlarge content
II • Pinch : Bring thumbs and fingers
together on screen to zoom in and
reduce size .
 • Speakers: Play back sound-based output.
P
a
rt Parts of Computer
s • Input Unit: Helps user enter raw data
and instructions into the computer
O system.
f • CPU: Performs the required operations to
produce meaningful results
C • Output Unit: Displays or shares results in
o the desired format for the user
m • Control Unit: Receives each instruction
p and coordinates between parts for
u execution.
t • Arithmetic and Logic Unit : Performs
e mathematical and logical calculations.
r • Memory Unit : Temporarily stores data
while other operations are being
P
a
rt
s Input and Output Devices
• Keyboard: Used to enter letters, numbers,
O and control functions
f • Microphone: records sound and is
connected to the computer
C • Scanner: Converts physical documents into
o a digital format.
m • Monitor: Displays processed output visually
p on the screen.
u • Printer: Gives us hard copies of the digital
t output
e • Speakers: Play back sound-based output.
r
P
a
rt
s Common Peripherals
• Mouse: Allows us to navigate different parts
O of the screen
f • Web Camera: Records videos, often built
into computers.
C • Barcode Scanner: Records purchased items
o at retail stores
m • Projector: Projects video or images from
p computers to a screen
u • Flash Drive: Stores digital files and is
t portable.
e • External Hard Disk : Offers high-capacity
r portable data storage
  Command Keys: INSERT, DELETE, and
C BACKSPACE help edit or remove text and
o items.
m Start, Login & Shut Down
p • Power Button: Used to switch on the
u computer; starts the operating system.
t • BIOS: A basic program that runs
e automatically when the computer starts to
r check system health and load OS.
• Login: You enter your login ID and password
O to access personal files and programs
p securely.
e • Logout: Used to end your session so no one
r else can access your files.
a • Shutdown: Closes all applications and turns
ti off the computer using options in the OS.
o • Security: Login and logout protect your
n private work from others.
 respond differently to mouse actions.
C
o Keyboard Functions
m
p  Function Keys (F1–F12): Used for special
u tasks in different programs, like F1 for
t help.
e  Control Keys: CTRL, SHIFT, ALT, etc.,
r
perform special actions depending on
usage.
O
p  Enter/Return Key: Moves to new line or
e confirms commands.
r  Punctuation Keys: Include colon, semicolon,
a question mark, and quotes.
ti  Navigation Keys: Arrow keys, HOME, END,
o
PAGE UP, and PAGE DOWN help move
n
through text.
C
o
Using the Mouse
m • Roll Over/Hover: Move cursor over item to
p see details, without clicking.
u
• Point & Click: Move mouse to select an
t
e item and click to highlight or open.
r • Drag & Drop: Click, hold, and move item to
new location, then release to place it.
O
p • Double Click: Quickly press left mouse
e button twice to open files.
r • Pointer Movement: The cursor on screen
a
moves in sync with your mouse on the
ti
desk.
o
n • Application Response: Different apps
respond differently to mouse actions.
F What Are Files and Folders?
i
l  A file is a container that stores information
e on a computer.
 Each file has a name and extension(e.g.,
`.txt`, `.jpg`, `.mp3`).
o
p  A folder is a virtual shelf used to store and
e organize groups of files.
r  Files can store different types of data: text,
a
t images, audio, etc.
i  Extensions help the system identify the file
o type and the application to open it.
n
 Example: ‘[Link]` stores student details
s
in text format.
F
i Creating and Saving a File
l
 Use a text editor like Notepad (Windows) or
e
Editor (Ubuntu) to create files.
 Type relevant data like name, address, and
o
phone number.
p
e  Click Save and choose a location (e.g.,
r Desktop).
a  In the Save As dialog box, give the file a
t
name (e.g., `Dhoni`).
i
o  The system auto-adds the file extension
n based on the app.
s
 Saved files can be reopened, edited, or
F
i
l Mouse Functions
e  Right click: Opens extra options like cut,
paste, and rename.
o  Drag and Drop: Move items by holding the
p left mouse button and dragging.
e
 Double-click: Quickly opens a file or folder.
r
a  Hover: Shows details of a file without
t clicking.
i
 Point and Click: Selects files or menus.
o
n  Mouse actions vary across different apps and
s file systems.
 stores knowledge from around the world.
• You can use it to learn, share,
F communicate, and explore.
i
l
e
Common Keyboard Shortcuts
• CTRL + Z - Undo last action
o • CTRL + Y - Redo last action
p • CTRL + A - Select all content
e • CTRL + X - Cut selected item
r • CTRL + C - Copy selected item
a
• CTRL + V - Paste copied item
t
i
o
n
s
I
n
t Introduction to the Internet &
e WWW
r • The Internet is a large global network of
n connected computers.
e • When connected, a computer is said to be
t online.
• The World Wide Web (WWW) is a
storehouse of websites you can visit using
b the Internet.
a • Websites help you access information,
s watch videos, study, shop, and more.
i • The Web is like a big digital library that
c stores knowledge from around the world.
s • You can use it to learn, share,
communicate, and explore.
I
n
t Common Uses of the Internet
e • Search Information: Find news, results,
r updates and facts online.
n • Shopping: Buy goods and pay using wallets,
e cards or e-banking.
t • Entertainment: Listen to music, watch
movies, play games or share pictures.
• Online Booking: Book tickets for movies,
b travel, and hotels.
a • E-mail and Chatting: Send messages
s instantly anywhere in the world.
i • Online Learning: Learn new skills and
c courses (free or paid) from websites.
s
 •To search online: open a browser, type your
topic, and press Enter to view results
I
n
t Connecting to the Internet
e • You need a device
r (computer/laptop/mobile) to go online.
n • A modem is required to connect your
e device to the Internet.
t • An ISP (Internet Service Provider) provides
internet access.
• Wired Connection: Uses Ethernet cable to
b connect via phone line.
a • Wireless Connection: Uses Wi-Fi; no cables
s needed.
i Being online helps access web content and
c services.
s
I
n
t Bandwidth & Internet
e Browsers
r •Bandwidth is the amount of data
n
sent/received over a network in a given
e
time.
t •Measured in bits per second (bps), e.g. 1
Mbps = 1000 Kbps.
•Higher bandwidth = faster internet speed.
b •Internet Browsers are software used to visit
a
websites.
s •Examples: Google Chrome, Mozilla Firefox,
i
Internet Explorer.
c •To search online: open a browser, type your
s
topic, and press Enter to view results
 address bar and press Enter.

I World Wide Web (WWW)

n • The World Wide Web (WWW) is a huge
t collection of linked hypertext files stored
e worldwide.
r • It allows users to access and share
n information on countless subjects.
e • The Web is made up of Web Pages, Web
t Browsers, and system of transferring data
• Web pages– Online documents with unique
b addresses.
r • Web browsers – Software that lets users
o view web pages.
w • System for transferring data – Connects
s browsers and websites.
i • Example: The web address for NCERT is
n `[Link] like a house’s address.
g
I Web Pages & Web Browsers
n • A web page is an online document
t accessed through the Internet.
e • Each web page has a unique URL (address)
r to locate it.
n • A web browser is a program to explore the
e WWW.
t • To view a web page, type the URL into the
address bar and press Enter.
b • Examples include:
r o Google Chrome
o o Mozilla Firefox
w o Internet Explorer
s o Apple Safari
i o Opera
n • To view a web page, type the URL into the
g address bar and press Enter.
I
n
t Key Browser Features
e • Address bar (Alt+D): Type a website’s URL
r to access it.
n • Tabbed browsing (Ctrl+T): Open multiple
e pages in the same window.
t • Back/Forward buttons (Alt+←/→): Navigate
between visited pages.
b • Hyperlinks: Underlined/highlighted text that
r links to another page or section.
o • Refresh button (F5): Reload a web page to
w see its latest version.
s • These features make browsing simple and
i efficient.
n
g
I
n
t
Browsing a Web Page – Steps
e  Open a web browser like Chrome or Internet
r Explorer.
n  In the address bar, type
e
t `[Link]
 In the search bar, type the topic (e.g., best
b hill station in India).
r
 Press Enter to search.
o
w  Scroll through search results and click on
s the relevant link.
i
 Information from various websites will be
n
g displayed based on your search.
 • Postal mail is delivered by postmen; e-
mail is received in an Inbox.
I
n
t What is E-mail?
r • E-mail (Electronic Mail): A fast way to send
o messages over the Internet.
• Messages can include text, images, and
attachments (e.g., videos, documents).
• E-mails are widely used for personal and
T
professional communication.
o • They are fast, reliable, and can be sent to
multiple recipients at once.
• E-mail has become a popular and essential
E communication tool.
m
a
i
 • Yahoo Mail
I
n
t How Does E-mail Work?
r • E-mails are sent digitally over the
o Internet.
• Files like videos, documents, and
spreadsheets can be added as
attachments.
T • E-mails are delivered instantly to the Inbox
o of the recipient.
• They are easy to use and allow
communication with multiple people
simultaneously.
E • Comparison with Postal Mail:
m • Postal mail is physical; e-mail is
a digital.
i • Postal mail is delivered by postmen; e-
I
n E-mail ID or Address
t • The format of an e-mail address is:
r local_part@domain.
o • Example:
`tharun24062011@[Link]`.
• Local part: Created by the user (e.g., name
or unique identifier).
T • Domain: The service provider (e.g., Gmail,
o Yahoo, Outlook).
• Each e-mail address is unique to the user.
• Popular e-mail providers:
• Gmail (Google)
E • Outlook (Microsoft)
m • Yahoo Mail
a
i
I
n
t
r Advantages of E-mail
o • Fast: Messages are delivered instantly
worldwide.
• Free: Most e-mail services are free to use.
• Environment-friendly: No paper is required.
T • Convenient: Send messages, attachments,
o and communicate with multiple users.
• Accessible: E-mails can be accessed from
computers, laptops, or mobile devices.
E
m
a
i
C
r
e
a Introduction to E-mail Service
t • E-mail helps in sending messages, files, an
i documents quickly over the Internet.
n • Popular e-mail providers include:
g • Gmail (by Google)
• Outlook (by Microsoft)
• Yahoo Mail(by Yahoo)
a • All providers follow similar steps to create a
c account.
c • In this session, we'll learn how to create a
o Gmail account.
u
n
t
C
r
e
a Steps to Create a Gmail
t Account - I
i 1. Open a browser and go to [[Link]
n ([Link]
g 2. Click on “Create an account”.
3. Fill the Sign-up form with:
• First name and last name
a • Desired username
c • Secure password (minimum 8 characters
c with letters, numbers & symbols).
o 4. Confirm password and click Next.
u
n
t
C
r
e
a Steps to Create a Gmail Accou
t - II
i 5. Fill in personal details like:
n • Phone number
g • Recovery email (optional)
• Country and date of birth
6. Read Terms of Service and Privacy Policy.
a 7. Tick the checkbox to accept terms and click
c Next Step.
c 8. A Welcome page will appear—click “Contin
o to Gmail”.
u
n
t
C
r
e
a
t Account Ready – What's Next?
i • Your Gmail account is now created!
n • You can now send and receive e-mails.
g • Visit your inbox to read new messages.
• Explore other features like labels, spam
folder, and settings.
a • Use your account for communication, online
c registrations, and digital learning.
c
o
u
n
t
 6. Click Send to deliver the e-mail.

W
r
i Introduction to Writing an E-
t
i
mail
• Gmail is a free e-mail application used for
n communication.
g • After completing this session, you will be able
to:
• Create an e-mail account.
E • Sign in and sign out of an e-mail account.
• Compose and send e-mails.
m • E-mails allow you to send messages,
a attachments, and communicate effectively.
i
l
W
r Steps to Write an E-mail
i 1. Connect to the Internet and open Gmail.
t 2. Type `[Link]` in the browser's address
bar.
i
3. Sign in with your e-mail ID and password.
n 4. Click on the COMPOSE button to open a
g new message window.
5. Fill in the following details:
• To: Recipient's e-mail address.
E • Cc: Additional recipients (optional).
• Subject: Main topic of the e-mail.
m
• Body: Write your message (greeting, main
a content, and signature).
i 6. Click Send to deliver the e-mail.
l
W
r
i Attaching a File to an E-mail
t • Attachments allow you to send files like
i photos or documents.
n • Steps to attach a file:
g 1. Click the Attach button (paperclip
icon).
2. A window will open showing files and
folders on your computer.
E 3. Select the file you want to attach and
m click OK.
a 4. The file will appear as an attachment in
i your e-mail.
l 5. The file name will be displayed next to
the paperclip icon.
W
r
i Managing E-mail Folders
t • Gmail provides folders to organize your e-
mails:
i • Inbox: Holds received e-mails.
n • Sent: Stores e-mails you’ve sent.
g • Drafts: Contains un sent e-mails.
• Spam/Junk: Stores unwanted or suspicious
e-mails.
E • Trash: Holds deleted e-mails.
• To delete an e-mail, select it and click the
m Delete button.
a
i
l
R
e
c
e Receiving an E-mail
i • When someone sends you an e-mail, it
v appears in your Inbox.
i • The e-mail displays:
n • Sender's name
g • Subject
• Preview of the message
• Unread e-mails appear in bold.
& • Steps to open and read an e-mail:
1. Click on the e-mail in your Inbox.
r 2. Read the message.
e 3. Choose to Reply, Forward, or Delete the e-
p mail.
l
y
R
e
c
e
i Replying to an E-mail
v • To reply to an e-mail:
i 1. Click on the Reply button at the bottom of
n the e-mail.
g 2. A reply window will open with the
sender's e-mail address already filled in.
3. Type your reply in the space provided.
& 4. Click Send to deliver your reply.
• Reply to All: Sends your reply to all
r recipients of the original e-mail.
e
p
l
y
R
e
c
e Forwarding an E-mail
i 1. Click on the Forward button.
v 2. The original message will appear in the
i new e-mail.
n 3. Enter the recipient's e-mail address in
g the To field.
4. Add any additional message if needed.
5. Click Send to forward the e-mail.
&

r
e
p
l
y
internet access. Which mobile feature can help, and how?
8. GPS helps
R find directions. Imagine you’re visiting a new
city alone—how
e does GPS ensure your safety?
c
e
i Deleting an Email
v • To delete an e-mail:
i 1. Select the e-mail you want to delete.
n 2. Click on the Delete icon.
g 3. The e-mail will move to the Trash folder.
• Deleted e-mails remain in the Trash folder
for a few days before being permanently
& removed.
• Use the Trash folder to recover accidentally
r deleted e-mails.
e
p
l
y
 educational benefit of using projectors in classrooms.

1. ICT is present in both your school and home life. Give

Q two different examples showing how it improves daily
u tasks.
2. Your smartphone has apps like messaging and maps.
e How would lacking ICT skills affect your ability to use them
effectively?
s 3. Besides computers, name two ICT devices that are
t essential for students today and explain their use.
4. tool they can use and explain why
i 5. Your friend claims smartphones and tablets are the
same. Do you agree? State two points to support your
o view.
n 6. Why is it incorrect to say that all mobile phones work on
Android? Explain briefly.
s 7. You want to share music with your friend but don’t have
internet access. Which mobile feature can help, and how?
8. GPS helps find directions. Imagine you’re visiting a new
 you?
Q9. The Power Button of your mobile phone is not working.
What problems will you face and what temporary solution
Q can you suggest?
u Q10. You are reading an article on your mobile and the
text is too small. Which gesture will help you adjust the
e text size?
Q11 How does organizing apps on your Home Screen
s improve your daily mobile usage? Give one advantage.
t Q12. Swipe gestures are commonly used. Describe one
real-life situation where this gesture improves your
i experience.
Q13 The CPU is often called the brain of the computer.
o What happens if the CPU fails? Give one realistic example.
n Q14. You are making a digital presentation for class that
involves both typing and voice input. Which two devices
s will you need?
Q15. You need to transfer a project from school to home.
Which portable storage option is most suitable and why?
Q
u
[Link] online research, your Internet is too slow.
e Should you check bandwidth or browser settings first?
s Justify your answer.
Q18 You are working on multiple websites for a project.
t Which browser feature helps you quickly switch between
them?
i [Link] are sending homework via email. How does
o attaching a file promote eco-friendly practices?
Q20. You forgot your e-mail password but need urgent
n access. What recovery feature of e-mail services can help
you?
s
Thanks
for
watching
Presenters:
Tharun
Siddhesh
Dwarakesh
Rithun Saaget
Praneet
Giri Dhara Balaji