Cultural Values
VALUES
Social Principles, goals, or standards accepted by persons in a culture Basic Conviction that people have regarding what is right & wrong, good, bad , Important & unimportant They are learned Direct Individual behaviour Have direct implication on the management styles
Priority of Cultural Values
Americans
Freedom Independence
Japanese
Belongingness Group Harmony
Arabs
Family Security Family Harmony
Equality
Individualism Competition Efficiency Directness Time
Age/Seniority
Group Consensus Cooperation Quality Indirectness Patience
Age
Authority Compromise Devotion Indirectness patience
Values & Managerial Styles
Difference in culture & level of industrialization is reflected in the difference in work values
Country
US Japan India
Work Values
Acquisition of power, influence, Regard for others Deference to superiors, Company commitment, cautious use of aggressiveness Non aggressive pursuit of objectives
Values & Management Functions
Values Individuals can influence the future
Individuals should be realistic Primary obligation of employee is to the organization Company information should be freely available in the organization Competition stimulates better performance
Management functions Planning & Scheduling
Goal setting & career development, motivation & reward systems Loyalty, motivation & commitment Effective & transparent communication & leadership Career Development
Assumptions & Managerial Implications
Nature of Assumption
Environment
Specific Assumption
People are meant to dominate the environment People must be submissive
Managerial Implications
Strategic Plans to dominate the industry Seek positions to co-exist with others
Human Nature
People are generally lazy
Procedures to monitor behaviour, clear punishment for undesirable behaviour
Provide opportunities & Responsibilities
Work is as natural as play for people
Assumptions & Managerial Implications
Nature of Assumption Relationships Activity Specific Assumption Individuals have certain rights & freedom People create their own destiny People should enjoy whatever present provides Truth Truth objectively exists Managerial Implications Individual performance should be measured & rewarded People who fail to plan should plan to fail Planning for future only gets in the way of enjoying the present Facts & statistics are presented to convince & influence the people Opinion leaders are utilized to influence people
Truth is what is socially acceptable