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Kitchen Attitude & Behaviour Essentials

The document outlines the importance of attitude and behavior for individuals working in a kitchen, emphasizing the need for teamwork to achieve guest satisfaction. It highlights key traits such as maintaining hygiene, following safety rules, being quality conscious, and having a passion for cooking. The session also includes an activity to reinforce these concepts through decision-making scenarios.

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14 views9 pages

Kitchen Attitude & Behaviour Essentials

The document outlines the importance of attitude and behavior for individuals working in a kitchen, emphasizing the need for teamwork to achieve guest satisfaction. It highlights key traits such as maintaining hygiene, following safety rules, being quality conscious, and having a passion for cooking. The session also includes an activity to reinforce these concepts through decision-making scenarios.

Uploaded by

videosp312
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Program Name: Certificate Course

in Food Production & Kitchen


Module 3
Introduction to Kitchen
Session 8
Attitude and Behaviour in the Kitchen
Learning Outcomes

• Attitude and behaviour required in an


individual who works in a hotel’s kitchen.
What will I learn

• Introduction
• Attitudinal and behavioural traits
Introduction
• Attitude means mind-set or approach of a person towards work and
society in general.
• Behaviour is ones general conduct or manners.
• Both attitude and behaviour are inter-related.
• If we keep positive attitude, it will naturally be visible in our acts,
conduct and manners.
• Many people belonging to different regions, educational background,
age groups, religion work in a kitchen.
• There is no end to learning new dishes, various ways of cooking one
dish, the art of presentation etc.
• Hence, the entire team has to maintain good team work to achieve
the common organizational goal, guest satisfaction.
Attitudinal and behavioural traits in the Kitchen
• To maintain personal and workplace hygiene at all times.
• To follow safety rules and regulations in kitchen.
• Being quality conscious.
• Following standard operating procedures.
• Being responsible, honest and committed to complete the tasks
assigned.
• A keen attitude to learn new things.
• A sound knowledge of the work assigned.
• Respecting the values of the organization.
• To continually enhance ones skill and knowledge.
• Being patient to bear the work pressure in busy times.
• A good team player and encourage all to work better.
• To have passion for cooking.
Summary
• Attitude means mind-set or approach of a person towards
work and society in general.
• Behaviour is ones general conduct or manners.
• Both attitude and behaviour are inter-related.
• Many people belonging to different regions, educational
background, age groups, religion work in a kitchen.
• Hence, the entire team has to maintain good team work to
achieve the common organizational goal, guest satisfaction.
Activity (Select the right option)
Offer help

What would
you do when
Take over his you see your
task colleague is Ignore
struggling
with any
task?

Complain to
your
supervisor

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