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Consumer Protection Agencies Overview

The document outlines the concept of consumer protection, which safeguards buyers from unfair practices, and identifies national and international agencies involved in this area, such as the DTI and WHO. It details the responsibilities of various national agencies in the Philippines and highlights programs initiated by the DTI for consumer welfare. Additionally, it provides guidelines for filing complaints and suggests performance tasks for assessment.

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8 views9 pages

Consumer Protection Agencies Overview

The document outlines the concept of consumer protection, which safeguards buyers from unfair practices, and identifies national and international agencies involved in this area, such as the DTI and WHO. It details the responsibilities of various national agencies in the Philippines and highlights programs initiated by the DTI for consumer welfare. Additionally, it provides guidelines for filing complaints and suggests performance tasks for assessment.

Uploaded by

albertsaul1121
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Health 10 – Quarter 1 Module 4

National and International


Government Agencies that
Implement Programs for Consumer
Protection
Learning Competencies
• 1. Identify agencies for consumer protection
(H10CH-Ief-27)
• 2. Participate in programs for consumer
welfare (HC10CHIgh-28)

• Objectives:
• - Define consumer protection
• - Determine national and international
agencies
Definition: Consumer Protection
• Consumer protection is safeguarding buyers
from unfair practices.
• It is often backed by laws that prevent fraud
and misleading acts.

• In the Philippines, the Consumer Protection


Group (CPG) enforces these laws.
National Agencies and Their
Responsibilities
• - DTI: Manufactured products
• - NTC: Telecom services
• - DOH: Health products
• - DA: Fertilizers & pesticides
• - NFA: Rice
• - DENR: Ozone-depleting substances
• - DepEd: Consumer education
• - BSP: Financial institutions
International Agency
• - WHO: International public health

• They help protect consumers from health-


related risks globally.
Programs by DTI
• - e-Presyo: Online price monitoring
• - Bagwis Award: Recognizing responsible
businesses
• - Konsyumer Atbp.: Consumer education radio
program
Filing a Complaint
• Steps:
• 1. Write a letter with:
• - Name and contact info
• - Clear problem statement
• - Expected resolution
• - Proof of transaction
• 2. Submit via email or in person to DTI-FTEB
Performance Task Options
• Create any of the following:
• - Song
• - Poem
• - Poster
• - Brochure

• Each with rubrics for evaluation based on


content, creativity, and presentation.
Assessment: Sample Questions
• 1. Which agency handles telecom complaints?
(NTC)
• 2. What is the area of concern of DOH?
(Health products)
• 3. Which agency promotes consumer
education? (DepEd)
• 4. Where to report unfair prices? (DTI)

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