Value Stream Mapping for Scrum
Masters
Enhancing Flow, Focus, and Agility at
Scale
Presented by Ritik D Dodhiwala
Why Value Stream Mapping?
• Deliver faster, sustainably
• Make waste visible
• Improve team collaboration and alignment
• Shift from silo thinking to flow thinking
What Is a Value Stream?
• A set of steps to deliver a product/service to
the customer
• Includes idea, prioritization, development,
test, deploy, feedback
• Value Streams span across teams, not isolated
within one
Value Stream Mapping Overview
• A visual tool to map and analyze flow of work
• Identifies: Lead time, handoffs, wait time,
rework
• Supports continuous improvement and flow
efficiency
Anatomy of a Value Stream Map
• Boxes = Process steps (e.g., backlog, dev, QA,
release)
• Arrows = Flow direction
• Metrics = Lead/cycle time, wait time, %
complete & accurate
• Look for waste: handoffs, delays, rework
How Scrum Masters Can Use VSM
• Facilitate cross-team mapping workshops
• Highlight handoffs and delay areas
• Improve retrospectives using VSM insights
• Align team output to business value
Example VSM in Agile Context
• Example: Idea → Grooming → Dev → QA →
UAT → Prod
• Measure lead times, bottlenecks at each stage
• Track flow across multiple sprints/releases
Common Bottlenecks Found
• Waiting for environment setup
• Slow business feedback cycles
• Manual QA causing delays
• Rework due to unclear DoD
• Blocked stories from upstream dependencies
Group Exercise (Optional)
• Break into 6–8 person groups
• Use a dummy or real workflow to map a value
stream
• Identify delays, handoffs, and waste with
sticky notes/Miro
• Discuss potential improvements
Key Takeaways
• VSM applies to digital & Agile teams too
• Focus on flow efficiency, not just utilization
• VSM uncovers systemic blockers, not just
team-level
• Start small and evolve
Tools & Templates
• Tools: Miro, Mural, Lucidchart, Excel,
Whiteboard
• Templates: SAFe VSM, Agile VSM Canvas
• Available as physical or digital formats
Q&A / Call to Action
• Start with one feature or workflow
• Make work visible and measure it
• Invite product, dev, test, and infra into the
room
• Create actionable improvement backlog
Thank You
Let’s improve flow together – Ritik D
Dodhiwala