Defects Library
Comfit Composite Knit Ltd.
Quality Assurance Department (QAD)
Defects Description and Category at Different Stages (H&M)
1. Fold Mark /Press Mark/ Crease / Shine / Impression (APPEARANCE):
Description Critical Major Minor
Fold Mark
Visible, intense fold mark is a major defect. Major
Slightly visible fold mark is a minor defect Minor
Press mark
Visible, intense and shiny press mark is a major defect. Major
Slightly visible press mark is a minor defect Minor
Shine
Visible, intense shine mark is a major defect. Major
Slightly visible shine mark is a minor defect Minor
2. Color: Incorrect color fading / bleeding / cross staining/ color change of print / embroidery:-
Description Critical Major Minor
Color fading (Print color fading after washing is not Acceptable) Critical
Color bleeding (Red color print bleeding at white part is not acceptable) Major
Cross staining (Trim Fabric Color transferring in to the body not acceptable) Critical
Cross staining (AOP Print color transferred in to the Human body is not acceptable) Critical
Incorrect color change of print (wrong print color which not matching correct Major
product is not acceptable)
Incorrect color embroidery (Incorrect color embroidery thread used is not acceptable Major
.
Color shade in one pack (Color shade in one pack is not acceptable) Major
Color shade in one carton (Multi shades in one carton is not acceptable) Major
Wrong Color of Sewing Thread (Wrong color of sewing thread selection is not Critical Major
acceptable)
3. Condition : Foreign / Unwanted Materials / Dust in Package/Smell Moisture percentage too high , Mould :-
Description Critical Major Minor
Dust collection in the box when packing ( A lots of dust/ fiber on Major
garment when pack into
Carton)
A few dust fiber on garment when pack into carton Minor
Moisture percentage too high in Moisture meter test (Exceeding fiber Critical
composition related moisture level -
Critical)
Insect in carton (Insects inside garments is critical. Goods not allow to Critical
ship.)
Mould (Any sort of mold / smell is Critical defect) Critical
4. Cutting Faults:
Description Critical Major Minor
Cutting panels not matching to the patterns (Main panels total panel variation Major
above 4mm -Major)
Cutting panels not matching to the patterns (Main Minor
panels total panel variation 2mm - 4mm -Minor)
Uneven panel due to not enough relaxation (Main panels total panel variation Major
above 4mm – Major)
Main panels total panel variation 2mm - 4mm - Minor Minor
Wrong grain line (If the grain line deviation is more than 3% in a shirt, this Major
should be considered as a Major
defect. )
Wrong grain line( If grain line has max 3% deviation in a shirt,this should be Minor
considered as a Minor defect. )
Wrong notch placements (If notch placements are having more than 2 mm
difference, this should be considered as
Major defect.)
Wrong notch placements (If notch placements are having max 2 mm difference,
this should be considered as a
Minor defect.)
[Link] : Uncut / Loose / Fray Threads Knots not secured/Loose Knots , Loose Threads / Uncut Threads / Frayed Yarns /
Broken Threads ,Untrimmed / Uncleaned stickers :-
Description Critical Major Minor
Knots not secured (If visible in top side A zone or insecure knot which can turn Major
in to a hole while the customer wearing/washing the products)
Knots not secured (Secured and slightly visible in B and C zones) Minor
Loose Threads (Depend on the level of loose thread on the product, define Major Major Minor
or Minor
If a consumer get offended to the appearance – Major)
Uncut Threads (all uncut threads are major defects if its above 3mm) Major
Uncut Threads ( If uncut thread is inside the garment we should still accept up to Minor
1CM)
Broken Threads/Seam (Major - Broken stitch is durability issue) Major
Uncleaned stickers (Sticker/Glue - Major
Both are major if its outside)
Uncleaned stickers ( if its inside the garment it can Minor
be minor.)
[Link]-OIL-GLUEMARKS:
Description Critical Major Minor
Oil mark (Zone A and B : Major if noticeable) Major
Oil mark (Zone-C : Major if Prominent and Minor if not Minor
noticeable easily )
Dirt/stain/dust (Zone A and B : Major if noticeable ) Major
Dirt/stain/dust (Zone-C : Major if Prominent and Minor if not noticeable easily ) Minor
Sticker glue mark (Major: Visible glue marks in Zone A and B) Major
Sticker glue mark (Minor: Slightly visible glue marks in Zone C) Minor
Pen mark (pen mark can be bleed /spread to other surface of the product and it can create bad Major Minor
impression specially for white/light color products)
Fibre migration (customer can consider it like a dust and may not be attractive in the shop) Major Minor
Mud stains (Zone A and B : Major if noticeable ) Major
Mud stains (Zone-C : Major if Prominent and Minor Minor
if not noticeable easily)
[Link]- Material-Lace-Yarn
Puckering / Roping / Wavy Major Minor
Fabric - Barriness / Bars - Uneven line at fabric surface (Major should be bigger than 0.5cm, obvious at the surface) Major
Fabric - Barriness / Bars - Uneven line at fabric surface (Minor defect should below 0.5cm, not Minor
obvious at the surface)
Different color yarn Knit together (Major defect: located in zone 'A and B' any size and for other zone above 5mm.) Major
Different color yarn Knit together (Minor: located at zone 'C' below than 5mm.) Minor
Yarn Contamination - In organic cotton Major Minor
Fabric Wrong Side / Face and Back (Wrong side fabric is a Critical defect) Critical
Knitting Tension loose Critical
Wrong Fabric Weight / GSM is out of tolerance Critical
Yarn knot come out Major
Hole in the fabric (Any size of hole is a Critical defect) Critical
Defects created due to knitting fault Major
pilling at the fabric surface Major
Bottom Fabric with poor recovery(: Obviously uneven after stretching ) Major
Bottom Fabric with poor recovery(Slightly uneven after stretching) Minor
8. Fit-Measurement
Puckering / Roping / Wavy Major Minor
Front hiking (Major: Big than 2cm Major
Front hiking ( Minor: below 2cm) Minor
Dart high-low (Major: High/length greater than 1cm) Major
Dart high-low(Minor:High/length below 1cm) Minor
Red stripe grading is not matching with design. Visible difference to the approved CS proportionate of color Major
combination /artwork is a Major defect
Neck fitting loose Major : Obviously loose fitting at neckline Major
Neck fitting loose Minor:Slightly loose Minor
length Measurement out of tolerance. (All measurements must confirm to defined M List and agreed tolerance. Out Major
of tolerance is major defect)
9. Functionality
mini neck-line stretch is less than requirement (Minimum neck stretch has to meet or exceed spec, if not, it's critical Critical
defect)
Unfixable snap - Only critical defect Critical
10. Ironing-Bonding
Off shaped / Pleated Major Minor
Wrinkles / Crush / pleated Major Minor
Glazing / shining (Shine marks on seams due to over Major Minor
pressing is not acceptable)
11. Label : Frayed, Unreadable or Damaged Label:-
Description Critical Major Minor
Frayed Critical - Unreadable label for any reason Critical
Frayed Major - Noticeably damaged but readable and no risk of unravelling Major
Frayed Minor - Slight damage and durability secured Minor
Damaged Label Critical
Wrong size label (Wrong size label is a critical defect) Critical
Label not stitched or inserted correctly (Poor quality of label stitching / Insecure label - is major defect) Major
Tags- Missing Critical
Label not readable Critical
Country Labels Missing Critical
12. Packing
one carton missing (Quantity of cartons must be 100% match with packing list when a shipment is 100% packed. Any deviation is Critical
a Critical defect)
Damaged / Poor Quality of Carton / Packaging Critical
Packaging - Carton barcode is not Critical
readable
Less qty in the box - Less than 3cm high to the carton top Major
Overfilled-- the box weight should be max 20kg. Box Major
should not be bulky
wrong folding way according to HM PIM Major
Wrong Packing or Folding Major
Messy packing Major
Different colors in same carton is not allowed according to HM Major
requirements
Packing Integrity - Wrong Pieces -- If goods packed with wrong styling/color / Critical
Quantity is critical defect.
Dead insects Critical
Trimmer inside the Carton Critical
Wrong Carton Type or Size Critical
Wrong Transport Marking Critical
Order no on the carton sticker Critical
is not matching with hangtag.
No warning info on polybag Critical
13. Making-Workmanship:
Description Critical Major Minor
Missing safety stitch on cb Critical
Chain stitch Back not clean Major
Major : Obviously stitching line uneven
Chain stitch Back not clean Minor
Minor: Slightly stitching line uneven
side seam thread broken Major
Inseam pulling-- Major defect: Pulling easy to notice & much visible. Major
Inseam pulling-- Minor defect: Pulling not so noticeable Minor
Mismatching stripes at side seam--, more Major
than 2 mm it is major ( it depends of the
stripe height and style)
Mismatching stripes at side seam -- Stripe not match 1-2 mm it is minor Minor
Missing embroidery eyelet Major
Overlock stitches are missing Major
Unmatched join stitching Major Minor
neckline stitch run off Major
Side seam lengths uneven -- Un-even above 5mm - Major defect Below 5mm - Minor defect Major Minor
Wavy and crocked side seams--Major : Obviously stitching line not aligned Major Minor
Minor: Slightly stitching line not aligned
Sleeve lengths un-even within the garment--Un-even above 5mm - Major defect Major Minor
Below 5mm - Minor defect
Stitching thread loose , unsecure stitching--Compromise durability of the product /prominently visible - Major Major Minor
Slight workmanship failure - Minor
Both sides armholes asymmetric in the same product--Obvious difference with CS shape and each armhole in the same product Major Minor
- Major Slight difference within armholes - Minor
Armhole not symmetrical(Fit/Measurement) Major defect: Very visible armhole shape / measurement inconsistency Major Minor
Minor defect: less visibility of armhole shape inconsistency.
Off shaped / misaligned front neck--Prominently visible deviation of neck curve - Major Major Minor
Slight deviation of neck curve - Minor
Hem not balanced--Major - Hem width is obviously uneven in Major Minor
a garment, Minor - Hem is slightly uneven in a garment
Buttonhole stitch fraying--Insecure Button attachment with less Major
number of stiches
14. Print-Embroidery-Applique-Sequin
Description Critical Major Minor
Cracked print Major
Improper placement of prints Critical Major Minor
Critical defect: Wrong placed.
Major defect: More than 1cm or Visible print
displacement compared to correct one.
Minor defect: Less than 1cm or Insignificant visibility of print displacement
Missing letters Critical
Missing, improper printing Critical
overlaping of print Major
Print sumudging Major
Miss print Major
Dirty Mark-- Major: Easy to notice & much visible. Minor: Tiny in size, not very noticeable. Major Minor
Uncut threads --Major defect: More than 0.5cm Minor - Less than 0.5cm Major Minor
the back tissue paper not remove off-- Major - Large pieces of backing remaining Minor - Small pieces of backing Major Minor
stuck in thread
sequins damaged with sharp edge--Critical - Safety issue Critical
Artwork is wrong acc to C/S--critical - not according to artwork Major
15. Product Wash
Description Critical Major Minor
color change after washing in different levels --Prominent color difference within the garment or within products - Major Minor
Major
Slight variation in Zone C or within products - Minor
Fabric damage after washing-- hole after washing ,only major defect
Pilling after wash-- If pilling is on top side noticeable in Zone A, B is major defect. If it is not visible/easy to Major
noticeable in
zone C is minor defect.
Twisting after washing-- Major: twisting bigger than 2cm Major Minor
Minor: twisting smaller than 2cm
White spots in the garment due to failure in washing process -- If stain/spots visible in Zone A, B – major defect. Major Minor
If it is In Zone C and small - minor.
16. Product- Children Safety
Description Critical Major Minor
Button attach number of stitches less than required and possible to come off with slight force. Critical
Pull test failure--Any small part fails pull force test is critical Critical
The length of bowknot is too long-- Only critical defect for safety issue Critical
Sequins sharp edge or beads sharp edge-- Critical - Children safety hazard Critical
Snap button sharp edges due to fold out Critical
prong-- Critical as safety issue
17. Trims
Description Critical Major Minor
Button missing--Missing trims / button / Zipper / Major
Pompom / embellishments, is major defect
Insecured button due to less number ofStitches-- Insecure trims / button / Zipper /Pompom / embellishments etc. is Major
major
defect.(Note - If it impacts productsafety, it will be critical defect)
Button discolored due to bad quality metal or processing Major
Button hole stitch density is less and not holding yarn from fraying in to button hole Major
Button hole - Stitching too close-- Button hole distance not followed as per the pattern Major Minor
Miss print - Brand logo Missing-- H&M Brand logo should be clearly visible as per the Legal requirement , any peel Critical Major
off is not acceptable.
Poor attachment of buttons can be a visual defect or a safety hazard Critical Major
Wrong rivet not relevant to the style Major
which is not matching with CS (Woven)
Defects Name : Fold Marks/Press
mark/Shine/Impression Appearance
Defect Name - on this page
1. Incorrect color fading / bleeding / cross staining/ color change of
( COLOR)
print / embroidery
2. Color shade in one pack/carton/portion
3. Wrong Color of Sewing Thread
1. Incorrect color fading / bleeding / cross staining/ color change of print /
embroidery
2. Color shade in one pack/carton/portion
3. Wrong Color of Sewing Thread
1. Incorrect color fading / bleeding / cross staining/ color change of print / embroidery
2. Color shade in one pack/carton/portion
3. Wrong Color of Sewing Thread
Condition :
1. Foreign / Unwanted Materials / Dust in Package/Smell
2. Moisture percentage too high
3. Other (Specify in Comments)
4. Mould
Condition :
1. Foreign / Unwanted Materials / Dust in Package/Smell
2. Moisture percentage too high
3. Other (Specify in Comments)
4. Mould
Defect Name - on this page ( CUTTING)
[Link] / Loose / Fray Threads
[Link] panel due to not enough relaxation
3. Wrong grain line
4. Wrong notch placements
Defect Name - on this page ( CUTTING)
[Link] / Loose / Fray Threads
[Link] panel due to not enough relaxation
3. Wrong grain line
4. Wrong notch placements
Defect Name - on this page ( Finishing)
1. Knots not secured/Loose Knots
2. Loose Threads / Uncut Threads / Frayed Yarns / Broken Threads
3. Untrimmed / Uncleaned stickers
1. Knots not secured/Loose Knots
2. Loose Threads / Uncut Threads / Frayed Yarns / Broken Threads
3. Untrimmed / Uncleaned stickers
1. Knots not secured/Loose Knots
2. Loose Threads / Uncut Threads / Frayed Yarns / Broken Threads
3. Untrimmed / Uncleaned stickers
Defect Name - on this page ( DIRT-OIL-GLUEMARKS)
1. Dyeing/Washing mark/Print colour stain/Oil mark
2 Dirt/stain/dust
3 Sticker glue mark
4 Pen mark
5 Fibre migration
6 Mud stains
Defect Name - on this page ( Fit-Measurement)
1. Centre front/back hiking
2. Dart grading measurements uneven
3. Wrong Pattern/Grading
4. Improper fitting loose/tight
5. Measurement out of tolerance
Defect Name - on this page ( Label)
1. Frayed, Unreadable or Damaged Label
2. wrong size label
3. Label not stitched or inserted correctly
4. Tags- Missing or wrong
5. Label- Printed Wrong, Not Readable,
Information Missing or wrong
6. Country Labels / Tags- Missing or
wrong
Defect Name - on this page ( Packing)
• Missing Carton Wajid Packing Integrity - Wrong Pieces
• Damaged / Poor Quality of Carton / Packaging
• Wrong Quantity / More - Overfilled / Less - Empty
• Wrong Packing or Folding
• Messy Packing / Crushed Pieces/ Poor Presentation
• Mixed Shades in same carton / country Packing Integrity - Foreign
objects (trimmer, dust, dead insects, mould etc.)
• Wrong Carton Type or Size
• Wrong Transport Marking / Packaging Angus
• Polybag Warning Missing
Defect Name - on this page ( Making-Workmanship)
• Missing safety stitch
• Backstitch not clean
• Broken seam
• Heavy Knit - Improper Edge Finishing / closure
• Heavy Knit - Linking 6 Heavy Knit - Missing Loops
• Heavy Knit - Unravelling loops
• Heel kicking/Displaced
• Inseam pulling
• Mismatching stripe
• Missing embroidery eyelet
• Missing overlock stitch
• Unmatched join stitching
• Run off stitch
• Side seam lengths uneven
• Side seams not aligned
• Uneven sleeve lengths
• Unsecured stitch
• Asymmetrical armholes
• Armhole not symmetrical (Fit/Measurement)
• Centre front neck not balanced
• Hem not balanced
Defect Name - on this page ( Print-Embroidery-
Applique-Sequin)
• Improper Hand feel of print / embroidery
• Damaged/cracked print / unsecure embroidery
• Wrong size / position of print / embroidery
• Missing / incorrect / overlapping of print / embroidery
• Dirty / Stained / Dusty / Oil Stain / Mark / Spot on embroidery
• Thread break / uncut thread / Sequence / beads unravelling in embroidery /
applique
• Backing Not Removed / Not cleaned properly
• Rhinestone/pearl/sequins/beads damaged
• Rhinestone/pearl/sequins/beads not according to artwork
Defect Name - on this page
( Product Wash)
• Cross/Staining / color shading /color change / tone change
• Lycra Broken / Damaged Elastane / Stretch Bubble
• Dry Process not ok
• Fabric - Finish property damage/Fault/pilling
• Wet process not ok
• Shrinking/Twisting due to washing
Thanks