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8 Basic Consumer Rights in the Philippines

The Consumer Act of the Philippines (R.A. No. 7394) is designed to protect consumer interests and promote welfare by establishing business conduct standards. It outlines eight basic rights of consumers, including the right to basic needs, safety, information, choice, representation, redress, education, and a healthy environment. These rights ensure consumers are informed, safe, and treated fairly in the marketplace.

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22 views20 pages

8 Basic Consumer Rights in the Philippines

The Consumer Act of the Philippines (R.A. No. 7394) is designed to protect consumer interests and promote welfare by establishing business conduct standards. It outlines eight basic rights of consumers, including the right to basic needs, safety, information, choice, representation, redress, education, and a healthy environment. These rights ensure consumers are informed, safe, and treated fairly in the marketplace.

Uploaded by

yanzelmacaraig0
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Philippines

Consum
erRights
Presented by Group 2
Consumer act of the
• Otherwise known as
Philippines R.A. No.
7394
• Is a law that protects the
interest of the consumer,
promotes general welfare, and
establishes standards of
conduct for business and
industry.
• There are 8 basic rights of a
8 basic rights of a
consumer
1. Right to basic needs
1. Right to basic needs

• This right guarantees


survival, adequate
food, clothing, shelter,
health care and
sanitation.
8 basic rights of a
consumer
2. Right to safety
2. Right to safety

• Is the right to be protected


against the marketing of
goods or the provision of
services that are hazardous
to health and life.
8 basic rights of a
consumer
3. Right to information
3. Right to information

• This is the right to be protected


against dishonest or misleading
advertising or labelling and the
right to be given the facts and
information needed to make an
informed choice.
8 basic rights of a
consumer
4. Right to choose
4. Right to choose

• Is the right to choose


products at competitive
prices with an
assurance of
satisfactory quality.
8 basic rights of a
consumer
5. Right to
representation
5. Right to
representation
• This is the right to express
consumer interests in the
making and execution of
government policies.
8 basic rights of a
consumer
6. Right to redress
6. Right to redress

• This is the right to be


compensated for
misrepresentation, shoddy
goods or unsatisfactory
service.
8 basic rights of a
consumer
7. Consumer education
7. Consumer education

• This is the right to


acquire the knowledge
and skills necessary to
be an informed
consumer.
8 basic rights of a
consumer
8. Right to a healthy
environment
8. Right to a healthy
environment
• This is the right to live and
work in an environment that
is neither threatening nor
dangerous and which permits
a life of dignity and well-
being.
8 basic rights of a
1. consumer
RIGHT TO BASIC NEEDS
2. RIGHT TO SAFETY
3. RIGHT TO INFORMATION
4. RIGHT TO CHOOSE
5. RIGHT TO REPRESENTATION
6. RIGHT TO REDRESS
7. RIGHT TO CONSUMER
EDUCATION
8. RIGHT TO A HEALTHY
ENVIRONMENT
Thank
You!

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