Chapter 2
Building Confidence
What is Confidence?
Confidence: feeling you have when you
believe you are capable of handling a
situation successfully
Result of ongoing preparation and practice
More times you try something, the better
you get at it
Confidence gives stability to speaker and
makes message believable
What is the opposite of
confidence? FEAR!!
Communication Apprehension: fear of
speaking in public situations
Fear is normal! It protects us from harm so
we can cope with danger. Biologists call
this the flight or fight syndrome.
Phobia: persistent, irrational fear
Many people fear giving a speech more
than they do dying! (Seinfeld)
Symptoms of Fear
Upset stomach
Flushed face Symptoms usually
Dizziness occur right before
Fast heartbeat we speak and
during the first 30
Shortness of breath
seconds or so after
Excessive sweating we begin a speech
Wobbly legs
Perceptions in Speech
Perception: how you see things
Accurate perceptions help us gain
awareness or learn more about others
We understand things better
Inaccurate perceptions cause us to blow
things out of proportion
We make mountains out of molehills
Our Perceptions of the
Audience
Speakers assume the audience:
can see their nervousness and
know when they mess up
Not true! Research shows the audience:
is often unaware of anxiety
will ignore or forgive mistakes if
speaker is interested in topic and
audience
Our Perceptions of the Speech
Speakers see a speech as a performance
A speech is:
an opportunity to share
an extension of the speaker
Remember that it’s NOT a
performance!
Our Perceptions of Ourselves
We think we are less than perfect
Making a mistake in a speech does not
equal total failure
Don’t be afraid to make mistakes
Self-esteem: another word for
confidence
We are not born with confidence; it is
built
Giving a Speech
Don’t panic! Don’t be afraid to make a
mistake!
Speech isn’t brain surgery
We are only human
Think about how to correct mistakes in
future speeches
Laugh at mistakes
Planks of Confidence
C O N F I D E N C E
Content Dedication
Organization Empathy
Notes Newness
Friendliness Conviction
Impression Enthusiasm
Class Activity
Break up into 10 groups
Each group will be assigned one plank of
confidence
Read your group’s plank information in
the book
Tell the class IN DETAIL about your
plank
Which plank is easiest for you? Hardest?
Planks of CONFIDENCE
Content – having something worthwhile
to say
Organization – have an intro, body,
conclusion
Notes – “safety nets” – need 3 note
cards; KEY WORDS ONLY
Friendliness – SMILE when you speak
Impression – appear well dressed and
groomed
Dedication – practice, practice, practice
Empathy – putting yourself in other’s
shoes
Newness – be original!
Conviction – believing in what you say
Enthusiasm – speak with energy!