TRAINING & DEVELOPMENT
Dr. Anil Mehta
DEFINITION OF TRAINING
A PLANNED ACTIVITY TO MODIFY ATTITUDE, KNOWLEDGE OR SKILL THROUGH LEARNING EXPERIENCE TO ACHIEVE EFFECTIVE PERFORMANCE OF AN ACTIVITY OR RANGE OF ACTIVITIES. ITS PURPOSE IN THE WORK SITUATION IS TO DEVELOP THE ABILITIES OF AN INDIVIDUAL AND TO MEET CURRENT AND FUTURE MANPOWER NEEDS OF THE ORGANIZATION
SPECIFIC PURPOSES OF TRAINING
1. TO INCREASE THE PRODUCTIVITY 2. TO IMPROVE QUALITY 3. TO FULFILL FUTURE PERSONAL NEEDS 4. TO IMPROVE ORGANIZATIONAL CLIMATE 5. TO IMPROVE HEALTH AND SAFETY 6. TO PREVENT OBSOLESCENCE 7. TO PROVIDE OPPORTUNITY FOR PERSONAL GROWTH
TRAIN8ING VS. EDUCATION
TRAINING
EDUCATION
APPLICATION ORIENTED THEORETICAL ORIENTED
JOB EXPERIENCE CLASSROOM LEARNING
SPECIFIC TASK
NARROW PERSPECTIVE
GENERAL CONCEPTS
BROAD PERSPECTIVE
TRAINING VS. DEVELOPMENT
TRAINING 1. IMPARTING SPECIFIC SKILLS 2. SHORT-TERM PERSPECTIVE 3. JOB CENTERED DEVELOPMENT
1. ASSOCIATED WITH OVERALL GROWTH
2. LONG-TERM PERSPECTIVE 3. CAREER CENTERED
4. ROLE OF TRAINER 4. SELF- DEVELOPMENT IMPORTANT
Identity Training Needs
Assess Results
Plan and Design Training
Implement Training
SYSTEMATIC APPROACH TO TRAINING
DEFINING IMMEDIATE LONG RANGE TRAINING NEEDS
Current desired level of performance Discrepancy
Reveals
Immediate Training Needs
Actual Level of Performance
Discrepancy
Reveals
Long Range Training Needs
Projected Desired Level of Performance
Executive Development Needs Decision Making Skills InterOrganization personal Knowledge Executive Skills Other Needs Job Knowledge
Development Needs
General Knowledge
Specific Individual Needs
Principles of Learning
1 Trainees must be motivated to learn
2 Information must be meaningful
3 Learning must be reinforced
4 Organization of material
5 Distribution of learning period
6 Feedback of learning
TYPES OF TRAINING
1. INDUCTION OR ORIENTATION TRAINING 2. JOB TRAINING 3. APPRENTICESHIP TRAINING 4. INTERNSHIP TRAINING 5. REFRESHER TRAINING 6. TRAINING FOR PROMOTUION
METHODS OF TRAINING
I ON THE JOB TRAINING
(1) COACHING (2) UNDER STUDY (3) POSITION ROTATION
II VESTIBULE TRAINING
III OFF-THE-JOB-TRAINING
(1) SPECIAL LECTURE-CUM DISCUSSION (2) CONFERENCES (3) CASE-STUDY (4) SENSITIVITY TRAINING (5) SPECIAL PROJECTS (6) COMMITTEE ASSIGNMENT
Evaluation of Training
Dr .Anil Mehta
EVALUATION OF TRAINING
EVALUATION OF TRAINING IS THE SYSTEMATIC COLLECTION OF DATA AND ASSESSMENT ABOUT THE TRAINING PROGRAMME SO AS TO STUDY THE EFFECTIVENESS OF TRAINING AND TO DECIDE HOW THE TRAINING RESOURCES CAN BE BEST UTILIZED TO ACHIEVE THE OBJECTIVES OF TRAINING AND THE GOALS OF THE ORGANIZATION .
STAGES OF EVALUATION
REACTION STAGE LEARNING STAGE JOB BEHAVIOR STAGE ULTIMATE OUTCOME STAGE
WHEN TO EVALUATE ?
PRE -EVALUATION CONCURRENT EVALUATION POST EVALUATION
EVALUATION FOR WHOM ?
TRAINEE
TRAINER
COORDINATOR
ENTERPRISE
TECHNIQUES OF EVALUATION
1. OBSERVATION 2. QUESTIONNAIRE 3. INTERVIEW
4. MERIT RATING
5. CONTROLLED GROUP
6. PAPER-PENCIL TEST
7. JOB SAMPLE OR PERFORMANCE TEST
MAKING TRAINING EFFECTIVE
1. TRAINING SHOULD BE NEED BASED 2. TRAINING SHOULD BRING ABOUT CHANGE 3. TRAINING SHOULD BE AN ON-GOING PROCESS 4. TRAINING SHOULD BE AN INTEGRAL PART OF THE COMPANY STRATEGY 5. TRAINING REQUIRES TOP MANAGEMENT COMMITMENT
6 TRAINING IS FOR EVERYONE IN THE COMPANY 7 THE REAL SUCCESS OF A TRAINING HINGES ON THE CONTENTS
8 CONGRUENCY OF OBJECTIVES AMONG ALL THE CONCERNED PARTIES 9 TRAINING SHOULD BE EASILY UNDERSTOOD 10 TRAINING SHOULD INCLUDE TOOLS AND WRITTEN MATERIAL 11 TRAINING SHOULD BE GIVEN IN RIGHT DOES
12 TRAINER MUST BE SELECTED CAREFULLY
13 TRAINING MUST BE TAILORED TO TARGET GROUP 14 TRAINING PROGRAMME MUST BE EVALUATED
15 TRAIN8NG SHOULD REFLECT BOTH END APPROACH