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Understanding Human-Computer Interaction

Human-Computer Interaction (HCI) involves the communication between humans and computers, defined through various interaction models. Norman's Execution Evaluation Cycle is a key model that outlines seven stages from establishing a goal to evaluating the system state. The interaction framework extends this model, focusing on the components of system, user, input, and output to improve user experience and address design issues in technology like video recorders.

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Rashid Mehmood
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8 views12 pages

Understanding Human-Computer Interaction

Human-Computer Interaction (HCI) involves the communication between humans and computers, defined through various interaction models. Norman's Execution Evaluation Cycle is a key model that outlines seven stages from establishing a goal to evaluating the system state. The interaction framework extends this model, focusing on the components of system, user, input, and output to improve user experience and address design issues in technology like video recorders.

Uploaded by

Rashid Mehmood
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd

Human Computer Interaction

THE INTERACTION
Overview

 Definition
Definition

- Interaction is the communication


between two or more elements.
- In case of HCI, by HCI we mean that
the communication between a computer
and a human
-There are different models of interaction
Terms of Interaction
Domain: area of expertise, e.g. designing,
accounts, etc.
Concepts:
Tasks: Operations
Interaction Models
Norman’s Execution Evaluation Cycle:
- Most important in HCI.
- Two major phases:
Execution and Evaluation
- But total Seven Stages.
Interaction Models
Norman’s Execution Evaluation Cycle:
1. Establishing the Goal
2. Forming the Intention
3. Specifying the Action Sequence
4. Executing the Action
5. Perceiving the System State
6. Interpreting the System State
7. Evaluating the system state with respect to the
goals and the intentions.
Interaction Models
Example of Norman’s Execution Evaluation Cycle:
1) Establishing the Goal
I need more light to read / To get more light
2) Forming the Intention
Switch on the desk lamp.
3) Specifying the Action Sequence
Turn on by myself or ask some one
4) Executing the Action
Light is turned On
5) Perceiving the System State
Light/Lamp got On or Not
6) Interpreting the System State
If light is not on (WHY?) if On then point 7.
7) Evaluating the system state with respect to the goals and the intentions.
Enough or not…. If not again point 1.
Interaction Models
Example of Norman’s Execution
Evaluation Cycle:
Make seven steps for performing some task
for example if “you want to make the text
prominent”.

Reading Assignment: Human Error- Slips


and Mistakes. P-127.
Interaction Models
The Interaction framework:
- Extension to Norman’s model
- Deals with System’s communication
- Four Components
- System
- User
- Input
- Output
Interaction Models
The Interaction framework:
How it works:
- User forms a goal and finds a task
- He Inputs the task to the machine
- System Transforms an d executes
- Output shows the result
Interaction Models
The Interaction framework:
How it works:
Interaction Models
Design Focus:
Video Recorder (Ineffective Interaction)
-Recording from a VCR through Remote Ctrl
- User not able to communicate (Articulation
Problem)
- Remote Control lacks the ability to select the
channels (performance problem)
- VCR panel does not show its recording
(presentation problem)
- User does not interpret (observation Problem)

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