Scribd
Upload
5 views20 pages

Problem Solving Steps and Strategies

Problem solving is a cognitive process aimed at achieving a goal when no obvious solution exists. The steps include understanding the problem, devising a plan, executing it, and reflecting on the outcome, while creativity and decision-making skills are crucial in analyzing and selecting the best solution. This skill is essential in both academic and professional settings, as it plays a significant role in management and daily challenges.

Uploaded by

Makhosazana Ndiweni Mackina
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
5 views20 pages

Problem Solving Steps and Strategies

Problem solving is a cognitive process aimed at achieving a goal when no obvious solution exists. The steps include understanding the problem, devising a plan, executing it, and reflecting on the outcome, while creativity and decision-making skills are crucial in analyzing and selecting the best solution. This skill is essential in both academic and professional settings, as it plays a significant role in management and daily challenges.

Uploaded by

Makhosazana Ndiweni Mackina
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

DEFINITION OF PROBLEM SOLVING

• ‘It is a cognitive process directed at achieving a goal where no


solution method is obvious to the problem solver’.
STEPS TO PROBLEM SOLVING
• Understand the problem.
• Devise a plan.
• Carry out the plan.
• Look back.
POSSIBLE SOLUTIONS
• Narrow down possibilities.
• Listing available options.
• Brainstorming is key in this process.
• Creativity is essential for the success of this.
ANALYSING POSSIBLE SOLUTIONS
Requires one to:

• Make judgements
• Be analytical
• Decision making skills
SELECTING BEST SOLUTION (s)
Decision making skills are important at this stage.

• Plan
• Test
• Modify
• Review Progress needed to achieve a particular
outcome.
NEXT COURSE OF ACTION
• Problem solving is a key skill that can enhance your career.
• At school, problems are at the centre of our day, you are either
solving a problem for a learner/staff or supporting those solving
problems or discovering new problems to solve.
• Regardless of the nature of the nature of the problem, a fundamental
part of every manager’s role is finding ways to solve problems.
GROUP WORK AND
PRESENTATIONS

You might also like