LOCAL

TOUR
GUIDING
LESSON
OBJECTIVES D E F I N E T H E T E R M

L E T O C E P T S
• AB G U I D E I C C O N
T O U R E B A S I C E S
I N T H S E R V
E X P L A I D I N G R E N T
• U R G U D I F F E
IN T O Y T H E T I ON S
E N T I F S I F I C A
I D
• TO S AND CLA S
KIND UR GUIDE IES AND
F T O E D U T U R
O F Y T H O F T O
E N T I I T I E S
• ID O N S I B I L
RE S P
I D E S
GU
 WHAT IS A
TOUR?
Coined from the Latin word tornare and Greek
word tornos which means to circle around. The
word “tour” means to come back to the point of
origin after going to a destination elsewhere
(Theobald 1998).

In tourism, the word “tour” refers to the

activities of people when they go through a
place in order to see and learn about it in person
(Merriam-Webster Dictionary n.d.).
WHAT IS A TOUR
GUIDE?
A person who guides and direct tourists as they
go through a foreign place to help them gain
relevant information about the place they are
visiting, while interpreting the cultural and
natural heritage of an area.

-DOT only recognizes those who undergo proper

training.
Green Flag- The tourists still
have enough time to roam
around the area/place.
Red Flag- It serves as warning
that the tourists must go back
to their bus or shuttle so they
can proceed to the next
destination.
Tour guides must understand that
their main reason for existence is the
TOURIST

A tourist is a tour guide’s client.

A tour guide plays
an important roles
and functions in
tourism industry.
These include:
 ROLES AND FUNCTIONS OF A TOUR
GUIDE
Tour guides must be flexible since tourists came from different parts of the
world with different culture and diverse personalities. They play important roles.

Leader/Supervisor Interpreter

Educator Guardian and

support

Coordinator Tour manager

Host Tour escorts

 ROLES AND FUNCTIONS OF A TOUR
GUIDE
Leader/Supervisor Educator Coordinator

Must have skills such as Tour guides teach their Tour guides coordinate
willingness to assume participants. They and socialize with tourist,
responsibility, ability to present the place, tell tour operators, and
organize and make wise commentaries or suppliers. They always
decisions, ability to respond explanations, and do this check the tourist during
to emergencies, and the by telling stories and the tour and gives a good
skill to coordinate several interpretations in the impression of genuine
administrative tasks most engaging way. concern for them. A
simultaneously. well-coordinated tour
following the inclusions
of the itinerary is a
well-planned tour.
 ROLES AND FUNCTIONS OF A TOUR
GUIDE
Host Guardian and
Interpreter
support
Shows hospitality, warmth, and Tour guides are interpreters Tour guides ensure
care. They are sensitive to the of culture, history, and tourists safety. Just like
needs of their guests. All tour objects aside from a guardian, tour guides
guides look forward to language interpreters. Tour are always alert in
delighting their guest, and part guides can turn a simple making sure that the
of this task is entertaining them object into an awe- guests are away from
by sharing jokes, anecdotes, inspiring masterpiece or any harm or danger.
and simple games. These tasks historically impressive They provide support
include those of companion, artifact by telling its story. to certain needs.
mediator, advocate, entertainer,
concierge, storyteller, and etc.
ROLES AND FUNCTIONS OF A TOUR
GUIDE
Tour manager Tour escorts

Tour guides may have dual roles Accompany tourists from the point
or double duty. They may act as of origin to the destination, and back
a tour manager or commonly to the point of origin. Normally, tour
known as a tour coordinator or coordinators are sent by tour
tour escort. They are also travel operators to escort the group but
there are times where tour guides
professionals, but their
are assigned to be tour managers,
responsibilities are more
they oversee the whole trip and
extensive than those of our tour coordinate all the details of the
guides. tour while acting as a tour guide at
the same time.
 WHAT IS TOUR
It
GUIDING?
refers to the provision of
professional service to interpret the
cultural and natural heritage of an
area (World Federation of Tourist
Guide Associations)
 DO YOU WANT TO
BE A TOUR GUIDE?
• Be ready to face people
• Have to talk in front of the listening guests
• Have enough courage to answer questions
• Trained to stand in front, not get distracted by the moving
vehicle while talking with the guests and delivering commentary
• Able to project good values, ethics, and professionalism on tour
• Prepared for any decision-making as the need arises
• Speak with and from the heart and connect with the
audience/guests
• Perform other tasks according to the situation which can be
beyond the tour guiding work.
 TYPES OF TOUR
GUIDESCity
On-site Driver
Guide
Guide Guide

Docents They do city guiding Personal or

They conduct tour and points the many Private This refer to a tour
for an hour or more different highlights
Guide guide and driver at
at a specific building, of a city, usually the same time.
These are guides doing this on a Perform guiding
place or site like a
who normally coach, van or any Their service is on an work while driving.
museum curator
volunteer for a small transport service. on-call basis, for an
who is well-inform
museum or archive, individual or small
about the place.
often work for free. group, exclusive
tour.
 TYPES OF TOUR
GUIDESlocal
Specialized
guide staff
guide
step-on guide
guide This refers to a specialist
This refers to guide person who is guide
competent enough This refer to the one
whose expertise or
to give information who is permanently
skills are highly This relates to a guide
connected with a
who get on the bus at on a particular area This refers to one who
unique, and not tour/travel agency
or locality
many of this type are the destination to do specializes in some and paid per day or
the commentary areas such as arts, monthly basis.
available.
normally about a architecture,
certain facility, topic or churches, flora and
site. fauna, mountains,
 TYPES OF TOUR
GUIDES
naturalist
freelance transfer
guide
guide guide
indigenous
guide This refers to an cruise ship
This refers to a expert on natural guide Also called as the
person who is not attractions such as Courier, usually in
This guide is usually a caves, lakes, rivers, This refers to cruise charge of the "meet
permanently
member of a tribe, a mountains, ship personnel in and greet" of tourists
connected with and guests, taking
native of a certain seascapes, etc. charge of guiding
tour/travel agency charge of the baggage
community who has a onboard guests to
and is paid per trip and luggage to be
deep understanding of tour various
basis only. transferred from point
the cultural background department of the
of arrival to point of
of the people. vessel. send-offs.
 TYPES OF TOUR
GUIDES outbound
tour escort guide
guide (tour leader)

This refers to accompanying Accompanying tourists from the point of

tourists from the point of origin to origin to the point of destination and
the point of destinations and back to the point of origin acting as
return to the point of origin acting manager of the tour activities for a
specified number of days stated in the
as coordinators of the tour
tour package, but this time, the activity
activities for a specified number of
is out of the country.
days stated in the tour package.
 QUALITIES OF AN
EFFECTIVE TOUR
GUIDE
• Love of country
• People-loving
• Resourcefulness
• Self-confidence
• Open-mindedness • Sense of humor
• Tactfulness • Enthusiasm
• Punctuality • Sense of leadership
• Proper decorum • Fairness in treatment
• Honesty • Good health
• Polite • Good communicator
• Thematic • Patience
• Passionate • Reasonable
• Organized • Assertive
• Able to Focus • Humble
 Tour guides must understand that their main
reason for existence is the tourist. A tourist is a
tour guide’s client. In this regard and in
consideration of the above mentioned elements
of tour guiding, all tour guides must possess an
understanding of the tourists, the tourism
industry, communication, tour programming, and
tour management.
ACTIVITY
TIME!!!
 QUESTIONS:
• Give at least 10 qualities of an Effective
tour guide?
• Give 5 types of tour guide and their
description.
• Why tourists need a tour guide?
• Difference between tour guide and tour
guiding.
THANK YOU!
 ELEMENTS OF TOUR
GUIDING
SERVICE INTERPRET
PR O FE S S IO
M
ATION
Tour guiding is a
ToN
ur A
g uL
id I
inS
g is a
Tour guiding is a
form of service. form interpretation.
f e ss ihich
o n , w This means that one
p ro Service is intangible,
a t b e f o r e of the tour guide’s
means th perishable, and
in g a to u r roles is to educate
becom unique. Guiding
e r s o n m u s t the tourists about
guide, a p g
services are created
o a t r a in i n the meaning and
first underg at the same time of
. I n o th e r significance of
program consumption,
o n e m u s t cultural and natural
countries, making each tourism
a li c e n s e to attractions.
acquire experience different.
t ic e le g a ll y.
p rac
 ELEMENTS OF TOUR
GUIDING
L
CHARACTERI
PHY S I C A STICS OF A
ELr gEuiM E N
o m
Tb i
Sn e TOUR GUIDE
Tour guides must be
d e s c
Tou cal
t h e p h y s i genuinely interested in the
service with the destination where they
to c r e a te
elements n ce
e x p e r i e practice. They must be
total tourism i c al
T h e p h y s mature, responsible,
for clients. h e
i n c l u d e t patient, tactful, and
elements
s o f h o te l s , sensitive to different
facilitie ,
p o r t a t i o n cultures. They must also be
o d e s o f t r an s
m a t
t h i n g s t h articulate, quick-witted,
and the
d i n t o u r i s t organized, and healthy to
tourists fin
n s , s u c h a s cope with the physical
attractio
d m u s e u m s. demands of the job.
parks an