CL I E N T E L E A N D
AUDIE N C E S I N
CO U N S E L I N G
CLIENTELE AND AUDIENCES IN
COUNSELING
•INDIVIDUALSAND GROUPS OF PEOPLE WHO
RECEIVE SERVICE FROM VARIOUS COUNSELING
PROFESSIONS CONSTITUTE THE CLIENTELE AND
AUDIENCES.
•THESE INDIVIDUALS AND GROUPS VARY IN
THEIR NEEDS AND CONTEXT WHERE THEY AVAIL
OF COUNSELING SERVICES.
A C T E R I S T I C S O F T H E
C H A R
E A N D A U D I E NC E O F
CLI E NT E L
COUNSELING
CHARACTERISTICS OF THE CLIENTELE
AND AUDIENCE OF COUNSELING
• •THE CLIENTELE AND AUDIENCES OF COUNSELING ARE
NORMAL PEOPLE. THEY ARE NOT IN NEED OF CLINICAL
OR MENTAL HELP.
• THEY MAY BE THE YOUTH IN NEED OF GUIDANCE AT
CRITICAL MOMENTS OF THEIR GROWTH, ANYONE ON
NEED OF ASSISTANCE IN REALIZING A CHANGE
BEHAVIOR OR SIMPLY SEEKING TO ACHIEVE ATTITUDE.
CHARACTERISTICS OF THE CLIENTELE AND AUDIENCE OF
COUNSELING
•OTHER CLIENTELE AND AUDIENCES OF
COUNSELING MAY BE PEOPLE IN NEED OR
PREMARITAL AND MARITAL COUNSELING, GRIEF
AND LOSS, DOMESTIC VIOLENCE, AND OTHER
TYPES OF ABUSE, OR COPING WITH TERMINAL
ILLNESS, DEATH AND DYING PEOPLE.
F V AR IO U S T Y PE S O F
NEE D S O
E LE A N D A U DIE N C E S
CL I E NT
OF C O U N S E LIN G
THE NEEDS VARY FOR EACH TYPE
OF CLIENTELE AND AUDIENCE OF
COUNSELING:
•AS SCHOOL GUIDANCE COUNSELORS, THESE
PROFESSIONALS PROVIDE THE NEED FOR
PERSONAL GUIDANCE BY HELPING STUDENTS
SEEK MORE OPTIONS AND FIND BETTER AND
MORE APPROPRIATE ONES IN DEALING WITH
SITUATIONS OF STRESS OR SIMPLY DECISION-
MAKING. THIS MAY INCLUDE CAREER OPTIONS.
THE NEEDS VARY FOR EACH TYPE
OF CLIENTELE AND AUDIENCE OF
COUNSELING:
•AS JOB-HUNTING COACHES,
COUNSELORS PROVIDE AVENUES FOR
PEOPLE TO FIND NECESSARY
INFORMATION AND GET EMPLOYMENT
THAT IS SUITABLE TO THEM.
NEEDS OF VARIOUS TYPES OF
CLIENTELE AND AUDIENCES OF
COUNSELING
• AS HUMAN RESOURCE PERSONNEL, THESE
PROFESSIONALS PROVIDE THE NEEDS COMMON TO ALL
WORKPLACES AND THEY ARE EMPLOYED IN ALMOST
ALL WORKPLACES TO DEAL WITH VARIOUS EMPLOYEE
NEEDS THAT ASPECTS OF REMUNERATIONS, SOCIAL
SERVICES, COMPENSATIONS, CONFLICT RESOLUTION,
AND DISCIPLINE. THEY ARE DESIGNED TO KEEP
WORKERS HAPPY AND CARED FOR AS HUMANS.
NEEDS OF VARIOUS TYPES OF
CLIENTELE AND AUDIENCES OF
•COUNSELING
AS MARRIAGE COUNSELORS, THESE
PROFESSIONALS PROVIDE THE NEED FOR
CONFLICT-RESOLUTION SKILLS TO PARTIES,
COUPLES, AND CHILDREN TO DEAL WITH
VARIOUS STRESSES AND ISSUES THAT
THREATEN THEIR UNITY OR PEACEFUL
COEXISTENCE.
NEEDS OF VARIOUS TYPES OF
CLIENTELE AND AUDIENCES OF
COUNSELING
•AS DRUG ABUSE AND REHABILITATION
COUNSELORS, THESE PROFESSIONALS
MEET THE NEED TO HELP PEOPLE
OVERCOME THEIR PROBLEMS OR MITIGATE
SOME OF THE MOST NEGATIVE EFFECTS OF
DRUG ABUSE. THEIR GOAL IS TO
FACILITATE CLIENT REHABILITATION.
NEEDS OF VARIOUS TYPES OF
CLIENTELE AND AUDIENCES OF
COUNSELING
•°AS BEREAVEMENT COUNSELORS, THESE
PROFESSIONALS RESPOND TO THE NEED TO BE
HELPED THROUGH LOSS, SUCH AS DEATH IN
THE FAMILY, IN A WAY THAT WILL HELP PREVENT
DEPRESSION AND OTHER UNHEALTHY WAYS OF
DEALING OR COPING WITH LOSS SUCH AS
COMMITTING SUICIDE OR GIVING UP ON LIFE.
ROLE OF CLIENTELE AND
COUNSELOR THEIR NEEDS
•SCHOOL •STUDENTS WHO
COUNSELOR NEED TO
RESOLVE
PERSONAL
CONFLICTS OR
STRESSFUL
SITUATIONS
CLIENTELE AND THEIR
ROLE OF COUNSELOR NEEDS
•JOB HUNTING •JOB SEEKERS WHO NEED
TO GET EMPLOYMENT THAT
COACH
IS SUITABLE TO THEM.
•PEOPLE WHO NEED TO
•CONFLICT MANAGE CONFLICT
MANAGEMENT CONSTRUCTIVELY.
PROVIDER
CLIENTELE AND THEIR
ROLE OF COUNSELOR NEEDS
•HUMAN RESOURCE •ATTEND EMPLOYEE NEEDS
PERSONNEL LIKE SOCIAL SERVICES,
COMPENSATIONS,
CONFLICT RESOLUTION,
AND NEEDS. THEY ARE
DESIGNED TO KEEP
WORKERS HAPPY AND
CARED FOR AS HUMANS.
ROLE OF
CLIENTELE AND THEIR
COUNSELOR NEEDS
•MARRIAGE •COUPLES AND
COUNSELOR CHILDREN WHO NEED
TO DEAL WITH
VARIOUS STRESSES
AND ISSUES THAT
THREATEN THEIR
UNITY OR PEACEFUL
COEXISTENCES.
CLIENTELE AND THEIR
ROLE OF COUNSELOR NEEDS
•REHABILITATION • DRUG DEPENDENTS WHO
NEED TO OVERCOME THEIR
COUNSELOR PROBLEMS OR MITIGATE
NEGATIVE EFFECTS OF DRUG
ABUSE.
•BEREAVEMENT • PEOPLE WHO NEED TO BE
COUNSELOR HELPED TO GO THROUGH
LOSS SUCH AS DEATH IN THE
FAMILY, AND PREVENT
DEPRESSION.
E G O R I E S O F
THREE CAT
E L E A ND A U D I E N C E S
CL I E NT
OF C O U N S E L I NG
1. THE INDIVIDUAL AS CLIENT OF
COUNSELING
•GENERALLY WORKS ON INDIVIDUAL WHO IS TO BE
ASSISTED TO FIT IN A FIELD OR ENVIRONMENT
CALLING FOR CHANGE
•PROBLEMS LIKE ALCOHOLISM, LOSS OF JOB, DIVORCE,
IMPRESONMENT, AND REHABILITATION CAN BE A
CAUSE OF SHAME AND EMBARRASSMENT.
2. THE GROUP AND ORGANIZATION AS
CLIENT OF COUNSELING
• GROUP OR ORGANIZATIONS IS A GROUP OF PEOPLE EXISTING
WITH SIMILAR OR COMMON IDENTITY.
• GROUPS EXIST IN COMMUNITIES, ORGANIZATIONS, STUDENTS
IN SCHOOLS, TEACHERS IN SCHOOL, AND DEPARTMENTS IN
WORKPLACES, AND SUCH ENTITY CAN UNDERGO GROUP
COUNSELING TO MEET COUNSELING NEEDS ON THAT LEVEL.
EXAMPLES:
• GAY- A MAN WHO IS SEXUALLY ATTRACTED TO SOMEONE WITH
THE SAME GENDER.
• LESBIANS-HOMOSEXUALITY BETWEEN FEMALES.
• WOMEN- ADULT FEMALE HUMAN BEING.
• CHILDREN-SUBJECTED TO HARMFUL OF IMPROPER TREATMENT.
• PRISONERS-A PERSON WHO IS KEPT IN A PRISON, MOSTLY DUE
TO A CRIME.
• MIGRANTS-A PERSON WHO GOES FROM ONE PLACE TO
ANOTHER ESPECIALLY TO FIND WORK.
3. THE COMMUNITY AS CLIENT OF COUNSELING
• IS A GROUP OF PEOPLE WHO LIVE IN THE SAME AREA
SUCH AS CITY, TOWN, NEIGHBORHOOD.
• WHEN PEOPLE EXPERIENCE SOMETHING COLLECTIVELY,
WHICH MAY BE SOCIALLY TROUBLING AND CONSTITUTE
THE DANGER OF BLOCKING THEIR COLLECTIVE
CAPACITY TO MOVE ON, COUNSELING IS NECESSARY TO
BE UNDERTAKEN ON A COMMUNITY LEVEL.