Recruitment, Selection and Training
of Employees
IGCSE Business Studies
Reasons for Recruiting
Why do businesses recruit?
●To replace staff who have left or been promoted
●Bring in staff with new skills
●Recruit more staff as business expands
Getting ready to advertise
○Job Analysis – A study of the tasks and activities to be
carried out by the new employee
○Job Description – This describes the main duties and
responsibilities of the job
○Job Specifications – The qualifications and qualities
necessary to perform the job (e.g. educational requirements,
experience needed)
Advertise INTERNALLY
Internal Recruitment is whereby a business promotes staff or moves
workers from one job to another within the company.
Advantages
●Saves time and money – Don’t need to spend money on advertising the
job vacancy
●Applicants ‘know’ the firm
●Motivates other workers (chance for them to get promoted)
Disadvantages
●Applicants may not bring in new ideas
●Promoting an employee may make other employees jealous and
demotivated
Advertise EXTERNALLY
External Recruitment is where a business recruits someone who is not an
existing employee and will be new to the business.
Advantages
●New ideas from new workers
●More likely to hire someone who matches job specification
Disadvantages
●Expensive – need to advertise job
●Demotivating for internal candidates
Medium of Recruitment
Internal External
●Noticeboards ●Local newspaper
●Company Newsletters ●National newspaper
●Email ●Recruitment agencies
●Job centres
Selection of Staff
Application forms and CVs – To see if applicant matches the job
specification
Testing – Applicants may be required to Interviews – Find out information
undertake tests to check their ability to do about candidate’s abilities and
the job. personal qualities
Type of tests Purpose of interview
[Link] test – to observe the candidate’s [Link] out if applicant has the
skills ability to do the job
[Link] test – to see how quickly [Link] qualities about the
candidate can learn new skills applicant
[Link] test – to see if their [Link] see if the candidate will ‘fit in’
personality has the characteristic that with the culture of the business
the job may require
[Link] situation test – to see how
Employing part time workers
Part time workers will work shorter hours per week and, in
many cases, only when they are needed.
Advantages
●Have more employees during busy periods
●Flexible working hours
●Less expensive than hiring full-time employees
Disadvantages
●Workers are less trained than full-time employees (because their job is
temporary)
●Less committed to the business (temporary job)
●More difficult to communicate with part-time workers when they are not at
Training workers
training and the methods of training
Why train employees?
●Trained workers are more productive
●decrease the amount supervision required
●may lead to job satisfaction
●reduce accidents and injuries
●improve chances for internal promotion
Induction Training
Induction training – Introduction given to a new employee explaining
the company’s activities and procedures and introducing them to other
employees.
Advantages
●Helps new employee settle in
●Health and safety training may be required
Disadvantages
●Time consuming (delays the start of employee’s work)
●Wages are paid but no work has been done by the employee
On the Job Training
On the job training – Experienced worker teaches new worker how to
do the job.
Advantages
●Training is cheap
●Training is specific for their job
●Work can be done while training
Disadvantages
●The trainer will not be getting work done.
●Training won’t be effective if the trainer is bad
Off the Job Training
Off the job training – Training taking place off the job (not being
trained while doing job)
Advantages
●Trainers are experts (Skills can be taught)
●Training can be done outside of working hours (in employee’s own
time)
Disadvantages
●Off the job training is expensive
●Worker may receive training paid by business and leave
●Training may not be specific for the job
Downsizing the workforce
Why reducing the size of the workforce might be necessary
Why might a business need to reduce the number of employees?
●automation (machines replace humans)
●factory/shop closure
●business relocating
●demand for goods/services falling
●business merging
Methods of reducing size of workforce
Dismissal – Employee is told to leave because of bad behavior
Redundancy – Employee told to leave because the business doesn’t
need a worker for that job anymore (not employees fault)
How to decide who is made redundant?
●Some workers may volunteer because they might have planned to
leave anyways.
●Lenght of time worked (employees who have worked there for a long
time can stay)
●Workers with good skills remain
●Worker’s employment history (e.g. behavior / performance of
employee)
Legal protection of workers
Most countries have laws to ensure that employees are treated equally
●Business must be careful when advertising job and while selecting
applicants to make sure they are all treated fairly/equally (e.g. Gender /
race)
Employees need to be protected from
●Unfair discrimination at work and when applying for job
●Wage protection (e.g. Legal minimum wage)
●Health and safety standards
●Unfair dismissal
●Employment contracts
Video Presentation
●Thank you