Chapter Two:
2. FOUNDATION OF INDIVIDUAL
BEHAVIOR AND LEARNING IN AN
ORGANIZATION
• 2.1. Perception
• 2.1.1. What Is Perception Mean?
• Perception may be defined as the process with
which individuals detect and interpret
environmental stimuli.
• Components of perception
• There are three components are involved in
perception as listed below:
– Perceiver : is who receive the stimuli
– Target: refers to the thing to be perceived
– Situation: refers to context (e.g. timing) the
perceiver and the target meet
• 2.1.2. Perceptual Process
• The perceptual process is composed of the
process of:
receiving,
selecting,
organizing,
interpreting,
Responding.
• 2.1.3. Factors Influence Perception
• A number of factors operate to shape and sometimes
distort perception. These factors can reside :
perceiver
target
situation
• 2.2. Attitude
• 2.2.1. Definition of Attitude
• Attitudes are evaluative statements either
favorable or unfavorable about objects,
people, or events.
• Attitudes are positive or negative feelings
about objects, people, or events.
• 2.2.5. Source of attitude
• Attitudes have many sources:
family,
peer groups,
coaches,
society,
previous job experiences.
• 2.2.5. Types of attitude
• Most of the research in OB has looked at three job related
attitudes:
job satisfaction,
job involvement, and
Organizational commitment.
• Job satisfaction: refers to the feelings people have toward their
job.
• Job Involvement: refers to the degree to which a person
identifies himself (psychologically) with his job, actively
participates and considers his perceived performance level
important to self-worth.
• Organizational Commitment: Organizational commitment is
the emotional attachment people have toward the company they
work for.
• 2.3. Personality
• 2.3.1. Definition of Personality
• Personality is defined as the sum total of
ways in which an individual reacts to and
interacts with others.
• Personality is an individual’s consistent
patterns of feeling, thinking, and behaving.
• Proactive Personality
• Proactive personality refers to People who identify
opportunities, show initiative, take action, and
persevere until meaningful change occurs.
• People with a proactive personality create positive
change in their environment, regardless or even in
spite of constraints or obstacles.
2.3.4. Matching personality and job
Personality
PersonalityTypes
Types
• •Realistic
Realistic
• •Investigative
Investigative
• •Social
Social
• •Conventional
Conventional
• •Enterprising
Enterprising
• •Artistic
Artistic
© 2003 Prentice Hall Inc. All rights
4–11
reserved.
© 2003 Prentice Hall Inc. All rights
4–12
reserved.
• 2.4. Learning
• Learning is a relatively
permanent change in
knowledge or observable
behavior that results from
practice or experience.
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