Annual
review
www. contosobt..com
Customer Success Team
01 Introduction
Profits are up, and losses are down!
We are very proud of the progress
our team has made.
Today we’ll review our wins and
losses from last year and give you
an overview of what you can expect
for next year.
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02
Results from last year
Growth by sector
Sector Q1 Q2 Q3 Q4
Cream, lotion 100 288 183 218
Serum, Oil 291 242 1211 314
Facial cleanser 314 562 124 124
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03 Team
Ana Larissa Roman Federico Alejandra
CFO CFO CTO COO CPO
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04
What’s next
Monthly timeline
Q1 Q2 Q3 Q4
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Body Lotion launch Hand cream launch
.
Hair care product New serum launch
launch
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Goals
for Q1 Employee opportunities
• End of fiscal celebration on July 15 th
• Employee day of learning on August 14 th
• Employee Yoga on September 3 rd
• Seminar series begins September 10 th
Business priorities
• Increase customer satisfaction by 2%
• Maintain growth
• Initiative partnership with 3rd party organizations
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Goals
for Q2
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Goals for next year
Sector Q1 Q2 Q3 Q4 Total
Cream, lotion 204 893 234 435
Serum, Oil 348 546 2000 545
Facial cleanser 1000 823 294 546
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05 Closing
Thanks to your commitment and
strong work ethic, we know next
year will be even better than the
last.
We look forward to working
together.
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