Vodafone
Snapshot
HSW (Health Safety &
Wellness)
Absolute Safety Rules
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Vodafone Global - Snapshot
In over 80
Countries
404 Million
Customers
worldwide
1 Trillion
Minutes of calls on
our network
14,000 +
Vodafone Stores
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Vodafone’s world-wide presence
An unrivalled global footprint
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Vodafone in India
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Vodafone in India
Leading
Telco with over 154
million customers
National
Footprint across 23
circles
22.2 %
Revenue Share in a
15 operator market
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Customer Service
Dedicated Relationship Manager backed with service executive assigned fo
account
The service escalation matrix is shared to the Key Decision Maker for any s
escalations
Top 50 accounts are met by the Relationship Managers twice in a month
Periodical bill workings done with the usage pattern and plans are assigned
accordingly (Post confirmation)
Service Reviews conducted once in 2 months with the KDM’s and users
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Few Products and Service’s
Personalized Corporate Jingle can be assigned for the corporate CUG no
International Roaming packs to reduce your roaming cost
3G and 2G Mobile Data packs at different denomination as per the requ
Missed call alert services
Bundle plans for corporates (DATA & VOICE)
21.1 Mbps speed data cards.
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Payment facilitation
WSS (Web Self Service)
ESS Portal (Enterprise Self Service)
RTGS
Net banking
Payment Pick up ***
M-Pesa
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Beyond Mobility
E1 DID - E1 Direct Inward Dialing
NPLC - National Private Leased Circuit
MPLS - Multi Protocol Label Switching
ILL- Internet Leased Line
IPLC – International Private Leased Circuit
Toll Free Services
Audio Conference
Vodafone 3G
Location Tracker
Cloud
Mpesa
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• We have 136,00 kms of fibre over
120,00 km.
• We have 116,00 base stations.
• We have 3G network in most major
Our cities.
Spread • We have All-IP switches.
• We have 350+ PoP’s.
• We have 5 international PoP’s.
• We have inaugurated state of the art
NOC to provide service for Enterprise
requirements.
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Internet Leased Line
Connect to the external world.
Internet Leased Line is dedicated connectivity between
your business location & Internet gateway of Service
Provider
Internet Leased Line enables you to use applications
like Video Conferencing, VOIP*, Mail server Hosting,
Website Hosting, etc.
ILL offers lower latency to host latency sensitive
applications.
No constraints of transmission bandwidth availability at
any time of day.
Minimum committed bandwidth always guaranteed.
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Office Wireline Voice (E1
DID)
Single line allows for 30 simultaneous calls; give multiple
extensions or DID numbers
Highly convenient – no last mile congestion, aesthetic
Save costs – CUG benefit with Vodafone mobile numbers
Connect on Enterprise PBX or Vodafone can provide one
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Toll Free Services
Number starts with 1800 series and we can give you a number choice of the last 4
digits.
Being in the industry, you will definitely have enquiries from customers for
sales/service and they will be comfortable in calling a cost-free and convenient
number with immediate assistance
We can provide you additional service of routing calls so that you don’t lose even
a single lead 15
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Thank you
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