3 Domain , 36 Tasks
• THREE DOMAIN
1. PEOPLE 42%
2. PROCESS 50%
3. BUSINESS ENVIRONMENT 8%
36 TASKS
•DOMAIN: PEOPLE
•Chapter 1: Create a high Performing Team.
1. Build a team.
2. Define team ground rule.
3. Build shared understanding.
4. Negotiate Project agreement.
5. Empower team members and stakeholders.
6. Ensure team members and stakeholders are trained.
7. Engage and support virtual team.
DOMAIN: PEOPLE
•Chapter 2: Keep your team on track.
1. Collaborate with stakeholders.
2. Lead a team.
3. Address and remove impediments, obstacles and blockers for the
team.
4. Support team Performance.
5. Manage conflict.
6. Mentor relevant stakeholders.
7. Promote team performance through emotional intelligence.
DOMAIN: PROCESS
•DOMAIN: PROCESS
•Chapter 3: Get started with your Project.
1. Execute project with urgency required to deliver business value.
2. Manage Communication.
3. Address and manage Risk.
4. Engaging Stakeholder.
5. Plan and manage Budget and Resources.
6. Plan and manage Schedule.
7. Plan and manage Quality of products and deliverables.
8. Plan and manage scope.
9. Integrate project planning activities.
DOMAIN:PROCESS
•Chapter 4: Do the work.
1. Manage project changes.
2. Plan and manage Procurement.
3. Create (Manage) artifacts.
4. Determine appropriate project methods and practice.
5. Establish project governance structure.
6. Manage project issues.
7. Knowledge transfer.
8. Plan and manage project or phase closure.
DOMAIN: BUSINESS ENVIRONMENT
•DOMAIN: BUSINESS ENVIRONMENT
•Chapter 5: Keep the business in mind.
[Link] the Compliances.
[Link] and deliver benefits and values.
[Link] Business and Environment changes.
[Link] organizational change.
[Link] Process improvement.
Domain I: People—42%
Chapter 1: Create a high Performing Team.
Task 1 Build a team
•· Appraise stakeholder skills
•· Deduce project resource requirements
•· Continuously assess and refresh team skills to meet project needs
•· Maintain team and knowledge transfer
Task 2 Build shared understanding
•· Break down situation to identify the root cause of a misunderstanding
•· Survey all necessary parties to reach consensus
•· Support outcome of parties' agreement
•· Investigate potential misunderstandings
Domain I: People—42%
Task 3 Define team ground rules
•· Communicate organizational principles with team and external stakeholders
•· Establish an environment that fosters adherence to the ground rules
•· Manage and rectify ground rule violations
Task 4 Negotiate project agreements
•· Analyze the bounds of the negotiations for agreement
•· Assess priorities and determine ultimate objective(s)
•· Verify objective(s) of the project agreement is met
•· Participate in agreement negotiations
•· Determine a negotiation strategy
Domain I: People—42%
Task 5 Empower team members and stakeholders
•· Organize around team strengths
•· Support team task accountability
•· Evaluate demonstration of task accountability
•· Determine and bestow level(s) of decision-making authority
Task 6 Ensure team members/stakeholders are adequately trained
•· Determine required competencies and elements of training
•· Determine training options based on training needs
•· Allocate resources for training
•· Measure training outcomes
Domain I: People—42%
•Task 7 Engage and support virtual teams
•· Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)
•· Investigate alternatives (e.g., communication tools, colocation) for virtual team member
engagement
•· Implement options for virtual team member engagement
•· Continually evaluate effectiveness of virtual team member engagement
•Chapter 2: Keep your team on track.
•Task 8 Collaborate with stakeholders
•· Evaluate engagement needs for stakeholders
•· Optimize alignment between stakeholder needs, expectations, and project objectives
•Build trust and influence stakeholders to accomplish project objectives
Domain I: People—42%
Task 9 Lead a team
•· Set a clear vision and mission
•· Support diversity and inclusion (e.g., behavior types, thought process)
•· Value servant leadership (e.g., relate the tenets of servant leadership to the team)
•· Determine an appropriate leadership style (e.g., directive, collaborative)
•· Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract,
reward system)
•· Analyze team members and stakeholders’ influence
•· Distinguish various options to lead various team members and stakeholders
Task 10 Address and remove impediments, obstacles, and blockers for the team
•· Determine critical impediments, obstacles, and blockers for the team
•· Prioritize critical impediments, obstacles, and blockers for the team
•· Use network to implement solutions to remove impediments, obstacles, and blockers for the team
•· Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed
Domain I: People—42%
•Task 11 Support team performance
•· • Appraise team member performance against key performance indicators
•· • Support and recognize team member growth and development
•· • Determine appropriate feedback approach
•· • Verify performance improvements
•Task 12 Manage conflict
•· Interpret the source and stage of the conflict
•· Analyze the context for the conflict
•· Evaluate/recommend/reconcile the appropriate conflict resolution solution
Domain I: People—42%
•Task 13 Mentor relevant stakeholders
•· Allocate the time to mentoring
•· Recognize and act on mentoring opportunities
•Task 14 Promote team performance through the
application of emotional intelligence
•· Assess behavior through the use of personality indicators
•· Analyze personality indicators and adjust to the
emotional needs of key project stakeholders
Domain II Process—50%
•Chapter 3: Get Started with your project.
•Task 1 Execute project with the urgency required to deliver business value
•· Assess opportunities to deliver value incrementally
•· Examine the business value throughout the project
•· Support the team to subdivide project tasks as necessary to find the minimum viable product
•Task 2 Manage communications
•· Analyze communication needs of all stakeholders
•· Determine communication methods, channels, frequency, and level of detail for all
stakeholders
•· Communicate project information and updates effectively
•· Confirm communication is understood and feedback is received
Domain II Process—50%
•Task 3 Assess and manage risks
•· Determine risk management options
•· Iteratively assess and prioritize risks
•Task 4 Engage stakeholders
•· Analyze stakeholders (e.g., power interest grid, influence, impact)
•· Categorize stakeholders
•· Engage stakeholders by category
•· Develop, execute, and validate a strategy for stakeholder engagement
Domain II Process—50%
Task 5 Plan and manage budget and resources
•· Estimate budgetary needs based on the scope of the project and lessons learned from past
projects
•· Anticipate future budget challenges
•· Monitor budget variations and work with governance process to adjust as necessary
•· Plan and manage resources
Task 6 Plan and manage schedule
•· Estimate project tasks (milestones, dependencies, story points)
•· Utilize benchmarks and historical data
•· Prepare schedule based on methodology
•· Measure ongoing progress based on methodology
•· Modify schedule, as needed, based on methodology
•· Coordinate with other projects and other operations
Domain II Process—50%
•Task 7 Plan and manage quality of products/deliverables
•· Determine quality standard required for project deliverables
•· Recommend options for improvement based on quality gaps
•· Continually survey project deliverable quality
•Task 8 Plan and manage scope
•· Determine and prioritize requirements
•· Break down scope (e.g., WBS, backlog)
•· Monitor and validate scope
Domain II Process—50%
Chapter 4: Do the work.
Task 9 Integrate project planning activities
•· Consolidate the project/phase plans
•· Assess consolidated project plans for dependencies, gaps, and continued business value
•· Analyze the data collected
•· Collect and analyze data to make informed project decisions
•· Determine critical information requirements
Task 10 Manage project changes
•· Anticipate and embrace the need for change (e.g., follow change management practices)
•· Determine strategy to handle change
•· Execute change management strategy according to the methodology
•· Determine a change response to move the project forward
Domain II Process—50%
Task 11 Plan and manage procurement
•· Define resource requirements and needs
•· Communicate resource requirements
•· Manage suppliers/contracts
•· Plan and manage procurement strategy
•· Develop a delivery solution
Task 12 Manage project artifacts
•· Determine the requirements (what, when, where, who, etc.) for managing the project artifacts
•· Validate that the project information is kept up to date (i.e., version control) and accessible to
all stakeholders
•· Continually assess the effectiveness of the management of the project artifacts
Domain II Process—50%
•Task 13 Determine appropriate project methodology/methods and
practices
•· Assess project needs, complexity, and magnitude
•· Recommend project execution strategy (e.g., contracting, finance)
•· Recommend a project methodology/approach (i.e., predictive, agile, hybrid)
•· Use iterative, incremental practices throughout the project life cycle (e.g.,
lessons learned, stakeholder engagement, risk)
•Task 14 Establish project governance structure
•· Determine appropriate governance for a project (e.g., replicate organizational
governance)
•· Define escalation paths and thresholds
Domain II Process—50%
Task 15 Manage project issues
•· Recognize when a risk becomes an issue
•· Attack the issue with the optimal action to achieve project success
•· Collaborate with relevant stakeholders on the approach to resolve the issues
Task 16 Ensure knowledge transfer for project continuity
•· Discuss project responsibilities within team
•· Outline expectations for working environment
•· Confirm approach for knowledge transfers
Task 17 Plan and manage project/phase closure or transitions
•· Determine criteria to successfully close the project or phase
•· Validate readiness for transition (e.g., to operations team or next phase)
•· Conclude activities to close out project or phase (e.g., final lessons learned, retrospective,
procurement, financials, resources)
DOMAIN III BUSINESS
ENVIRONMENT -8%
Task 1 Plan and manage project compliance
•· Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)
•· Classify compliance categories
•· Determine potential threats to compliance
•· Use methods to support compliance
•· Analyze the consequences of noncompliance
•· Determine necessary approach and action to address compliance needs (e.g., risk, legal)
•· Measure the extent to which the project is in compliance
Task 2 Evaluate and deliver project benefits and value
•· Investigate those benefits are identified
•· Document agreement on ownership for ongoing benefit realization
•· Verify measurement system is in place to track benefits
•· Evaluate delivery options to demonstrate value
•· Appraise stakeholders of value gain progress
DOMAIN III BUSINESS
ENVIRONMENT -8%
Task 3 Evaluate and address external business environment changes for impact on scope
•· Survey changes to external business environment (e.g., regulations, technology, geopolitical, market)
•· Assess and prioritize impact on project scope/backlog based on changes in external business
environment
•· Recommend options for scope/backlog changes (e.g., schedule, cost changes)
•· Continually review external business environment for impacts on project scope/backlog
Task 4 Support organizational change
•· Assess organizational culture
•· Evaluate impact of organizational change to project and determine required actions
•· Evaluate impact of the project to the organization and determine required actions
Task 5 Continuous Process Improvement.