Apply Business Technology
Module Code: LSA MSM2 M05 1122
Prepared by: Ministry of Labor and Skill
Duration: 40 Hours
Location: A.A, Ethiopia
Learning Objectives
• - Select and use technology
• - Process and organize data
• - Maintain technology
Unit 1: Select and Use Technology
• - Overview of technology
• - Types of business technology
• - Ergonomics in the workplace
• Key Skills:
• - Selecting suitable technology
• - Adjusting and operating equipment
• - Promoting technology effectively
Key Concepts of Unit 1
• - Business Technology: Computers, software,
networking, printers, etc.
• - Types of Technology:
• - Hard: Hardware components like systems and
peripherals
• - Soft: Programs and tools like CRM systems
and accounting software
• - Benefits: Enhanced productivity, security, and
cost-efficiency
Unit 2: Process and Organize Data
• - Recording and managing data
• - Using input devices
• - Storing and retrieving data
• - Leveraging training manuals
• Key Tools: Databases, ergonomic keyboards,
and training platforms
Key Concepts of Unit 2
• - Records Management:
• - Characteristics: Evidence, accountability,
and linkage to processes
• - Tools: Oracle DB, MS SQL, external storage
devices
• - Training Tools:
• - LMS, content authoring tools, video editing
software
Unit 3: Maintain Technology
• - Using consumables
• - Scheduling routine maintenance
• - Identifying and resolving faults
• Maintenance Types:
• - Routine: Preventive actions and cleaning
• - Non-Routine: Fault repairs and replacements
Key Concepts of Unit 3
• - Common Issues:
• - Printer jams, low toner, or incorrect setup
• - Fault identification using manuals or
logbooks
• - Solutions:
• - Regular servicing and troubleshooting
• - Training employees in basic equipment
handling
Practical Recommendations
• - Follow ergonomic practices
• - Optimize technology usage
• - Regularly update and maintain equipment
• - Recycle and minimize waste
Acknowledgment
• Thanks to representatives of TVET instructors
and industry experts for contributing to the
material.