PROFESSIONAL ETHICS IN
INFORMATION TECHNOLOGY
UNIT OVERVIEW
UNIT PERSONNEL
Dr. Trinh Bao Ngoc
Phone No: 0987 355 799
Email: ngoctb@[Link]
WHAT THIS UNIT IS ABOUT?
Professional in workplace
Professional ethics in IT
Working and
behaving in such a Ethics in IT
Provide rules on
way that others
how a person
think of them as The study of the
should act towards
competent, reliable ethical issues
other people and
and respectful. arising out of the
institutions in such
Professionals are a use and
an environment
credit not only to development of
themselves, but electronic
also to others technologies, e.g:
security, privacy,
property, etc.
WHAT THIS UNIT IS ABOUT?
Discuss the main characteristics of professionalism
Discuss several key elements of professionalism
Demonstrate that you have them and share with your friends
Practice needed skills that develop your professionalism
PROFESSIONAL IN WORKPLACE
PROFESSIONAL QUALITIES
1. Be reliable 2. Demonstrate 3. Demonstrate
humility etiquette
Works are more
efficient and Those who exhibit An unwritten code of
humility are confident conduct or the “proper”
effective when co-
without being arrogant or “right” way to act in
workers can rely on one and recognize the value workplace situations:
another to do their part others bring to the team good manners, being
polite and respect
PROFESSIONAL QUALITIES
4. Be neat 5. Show 6. Strong work ethic
consideration
Maintaining a Demonstrate dedication
professional appearance Mindful of the thoughts, in the workplace by
with good hygiene and feelings and needs of loyal to the organization
cleanliness in both your others. Kind to and committed to
appearance and colleagues and delivering positive
workspace customers even in
outcomes through works
challenging situations
WHY PIT?
WHY BE PROFESSIONAL IN WORKPLACE?
Get the Helps you Shows Earn more Reduce
job get your respect conflict
recognize supervisor from your and
d that they colleague unnecess
can s ary stress
depend
on you
LEARNING OUTCOMES
UNIT STRUCTURE (W1-8)
Week Content
1 Course overview
No tutorial
2 Topic 1 - Quality 1: Be reliable
3 Topic 2 - Quality 2: Demonstrate humility
4 Topic 3 - Quality 3: Demonstrate etiquette
5 Topic 4 - Quality 5: Show consideration
6 Topic 5 - Quality 6: Demonstrate a strong work ethic
7 Topic 6 - Quality 8: Be accountable
8 Midterm test
No tutorial
UNIT STRUCTURE (W9-15)
Week Content
9 Topic 7 - Quality 9: Demonstrate integrity
10 Topic 8: Self-expression through social media
11 Topic 9: Body language
12 Topic 10: Give and take
13 Topic 11: Develop a gratitude practice for students
14 Preparation for Final report
15 Final report submission
FLIPPED CLASSROOM
Both in
Lecture &
Tutorial
LECTURE / TUTORIAL (OFFLINE)
Make sure that some needed facilities are available before
lecture time: microphone, remote control of projector…
Print out needed materials for lecture / tutorial and deliver them
for your classmate before lecture / tutorial time
No laptop
RESOURCE
Textbook
Lydia Anderson, Sandra Bolt (2014), Professionalism: Skills for
Workplace Success 4th Edition. ISBN 10: 0321959442. Publisher:
Pearson
Additional reading:
Indeed (2024), Guide to Professionalism in the Workplace,
[Link]
guide-to-professionalism
Course ID: S2024_61FIT4PIT
Key: S2024#PIT
EMAILING
Title format: [PIT Spring2024] brief_explaination_of_problem
Body format:
Dear …
Introduction of your self or your group: name / class
Explanation of problem or purpose of email in detail
Signature
All email which don’t follow above format will be
considered as invalid email and will be sent directly to
spam email folder
UNIT ASSESSMENT
Attendance
Lectures
Tutorials
Assessment
Internal: 4 discussion grades - 30%
“Chuyên cần”: 10% (discussion/assignment grade in lecture session)
Final:
Presentation: 30%
Final exam (Multiple choice test – 60 mins): 30%
PRESENTATION
2 groups of student for each topic, each group includes 2-3
students
2 groups present on the same topic, 30 mins for each
presentation, 10 mins for each debate
Presentation should focus on:
What is it?
How to do it? (better with demonstration/practice right in a
presentation session)
Case studies about this quality/skill (good case studies + bad case
Group 2
studies) Group 2
comments Group 1
Group 1 presents
on a Group comments
presents a (skip
1’s back on
topic overlappin
performanc Group 2
g contents)
e
FINAL EXAM
Duration: 60 mins
Question: 45-50 multiple answer test questions
Topic cover: all presented topics
DISCUSSION MARK GRADING PROCESS
Introduce your-self in a sentence: name, class
Deliver your question / answer clearly, with example if needed
Confirm your grade at the end of lecture/tutorial
Only discussion mark that >5 can be replaced by a higher score