Talent and Knowledge
Management
Talent
• Talent can be defined as those employees who are high performing,
continuously improving within their current position
Characteristics of talented people
• Capability in the role
• Ability to Handle Change
• Capacity for learning
• Personal profile
• Self confidence
• Communication Skills
• Reasoning ability
• Focussed
Need for talent
• Talent Transcends knowledge and skills
• Increases competitiveness
• Best ever level of customer satisfaction
• Adverse effect of loss of talent on productivity
Talent school of thought
• Talent is inborn
• Talent is acquired
How can one acquired Talent
• Passion
• Being Consistent
• Training
• Practice
Difference between Talent and
Knowledge Workers
• Talent make and break the rules, Knowledge workers conserve the
rules
• Talents create, knowledge workers implement
• Talents initiate change knowledge workers resist or support change
• Talent innovate, knowledge workers learn
• Talent directs knowledge workers act
• Talents inspire and lift people, knowledge workers receive information
and motivation
Guidelines for leveraging talent
• Hiring talented individuals
• Optimum utilization of their potential
• Providing appreciation and visibility
• Being concerned for their future
• Offering career development and job enrichment opportunities
• Building and maintaining strong two way communication system
Talent Value Chain
• Every employer wants from their talent is a value added contribution
• Today's economy is idea centric, Good ideas give birth to good
products.
• Innovative ideas are driving the economy, creating wealth and making
people rich
Components of idea value chain
• Anticipation
• Articulation
• Acceptance
• Action
• Leverage
Characteristics of talent friendly
organization
• Obsession with talent
• Performance management is a top priority
• Expertise of board of management in talent management
• Rigours hiring process
• Open ended job description
• No compromise on technology
• Profit sharing
Ideas that are making startups grow
big
• Zepto
• BluSmart
• PocketFM
• Sprinto
• Apna
• Razorpay
• Delhivery
• Gomechanic
• Groww
• Dunzo
• Porter
• [Link]