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Understanding Social Perception and Nonverbal Cues

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0% found this document useful (0 votes)
21 views30 pages

Understanding Social Perception and Nonverbal Cues

Uploaded by

virtim8
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd

Social Perception

• How we form impressions of and make


inferences about other people
• Non Verbal Behavior

• Cues

• Attribution
• Nicholas Humphrey (1976) evolutionary
psychologist argued that our intellect
evolved for social processing.
• The ability to communicate non verbally is
at the core of this social intellect.
• Enables one to adapt to the social context
over a short timescale
Non verbal communication
• communication intentionally or
unintentionally without words

• Nonverbal production – encoding

• Nonverbal perception – decoding


(recognition and interpretation)
• To express emotion

• Convey attitudes

• Communicate personality traits

• Facilitate or modify verbal communication


• Facial Expressions and Emotion
Darwin believed that human emotional
expressions are universal
Current research indicates that about 6
major emotional expressions that are
universal
Happiness, sadness, anger, surprise,
disgust and fear
• Ekman & Friesen’s (1971) study with New
Guinnea tribes’ people

• Hansen & Hansen (1988) pick out the


discrepant face
Non verbal cues in humans and other
species
• Social Status & Dominance
indicators of dominance are interpersonal distance & movement,
staring vs gaze avoidance, withdrawal vs approach
Formal dominance – alpha males appear bigger than they are, low
status chimps bow & emit a ‘pant – grunt’ (Tomasello & Call, 1997)

• Affiliation
Touch & grooming
• Izard(1971) – lesioned the eighth cranial nerve of Rhesus
monkeys
• Mirror Neuron – Rizzolatti, Parma Italy
macaque monkeys – some neurons in the inferior
frontal cortex that responded when the monkey
picked up a peanut also responded when the
monkey saw a person pick up a peanut

10% of neurons have this mirror property in the


inferior frontal cortex and inferior parietal cortex
• Culture influences facial display of
emotions
Japan – display rules are different
• Eye Contact – ‘look them in the eye’
vs averted gaze
• Personal Space
• Emblems
• Paralanguage

You want to move to Japan

Dogs barking
Babies crying
• Gender Differences

• Women are more accurate interpreters of non


verbal cues than men

• Meta Analysis - Hall (1978)

• Gender Role Expectations


• The Problem of Deception
non verbal leakage
fidget, halting, more negative

• Men are better at detecting lies


• Motivation to detect deception

Toris & DePaulo (1984) Simulated job


interviews – forewarned about deception

Highly involved people maybe worse at


detecting deception than those less
involved
Attribution Theory
• Attribution Theory: how the social
perceiver uses information to arrive at
causal explanation for events.

• To predict and control events


One must know how things happen to make
them happen
Heider’s Theory of Naïve Psychology

• Locus of Causality is in the person


(internal) or in the environment (external)
or both.

• Internal – motivation and ability


Jones and Davis’s Correspondent
Inference theory
• The goal of the attribution process is to
make correspondent inferences about
another person: to reach the conclusion
that the behavior and the intention that
produced it correspond to some underlying
stable quality in the person, that is, a
disposition.
• The Analysis of Non Common Effects

• Distinctive consequences

• Infer dispositions more confidently when


there are fewer noncommon effects
between the chosen and unchosen
alternative
• Other cues
• Actor’s Choice
• Social Desirability
• Social Role
• Prior Expectations
Kelley’s Covariation Theory

• Distinctiveness

• Consistency over time/modality

• Consensus
• Discounting Principle

tendency to de-emphasize the role of one


particular cause to the extent that other
plausible causes exist.
Weiner’s Attribution Theory

• Locus – Internal external

• Stability – stable unstable

• Controllability – controllable uncontrollable


• Fundamental Attribution Error
tendency to attribute another person’s
behavior to his/her dispositional qualities
rather than to situational factors

• Gilbert, Pelham & Krull (1988) – Cognitive


Busyness
• The Actor –Observer Effect
The tendency to explain others behvr as
due to dispositional factors and one’s own
behvr as due to situational or unstable
factors

• Positive vs Negative Outcomes


• False Consensus Effect
the tendency to see one’s own behvr as
typical, to assume that under the same
circumstances others would have reacted
the same way
• Ross, Greene & House – ‘Eat at Joe’s’
Agreed 62%
Did not agree 67%
• Self Serving Attributional Bias
The tendency to take credit for success and
deny responsibility for failure

• Group Serving Bias


• Pessimistic Attributional Style

• Peterson, Selligman & Vaillant 1988 –


1942 -1944 graduating class at Harvard

• Reattribution Training

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