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Marketing Essentials for Business Success

Business Studies

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Joanna
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0% found this document useful (0 votes)
17 views16 pages

Marketing Essentials for Business Success

Business Studies

Uploaded by

Joanna
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Introduction To Marketing

Presented by Nandar Hlaing


BBA
Content
 Personal Information
 Why is marketing important for a business
 The relationship between sale and marketing
 The relationship between customer service and marketing
 The relationship between product development and marketing
 What the marketing department is actually doing, focusing on
research?
 What the marketing department is actually doing, focusing on 4Ps?
 The role of marketing in building a brand.
Personal Information
 Nandar Hlaing (Joanna Lily)

 Bachelor of Business Administration (BBA)

 Huawei Company

 Marketing Professional
Ren Zhengfei Founder of Huawei Company
(1987)
WHAT IS
MARKETING
?
Products & Services Pricing Promotion

Distribution Research
WHY IS Tips

MARKETING  Increase sales


 Defines products or services
IMPORTANT FOR A  Create connections with new

BUSINESS? collaborators
 Get new customers
 Build customer loyalty
 Create brand
 Internationalize the company
through the media
Effective consumer engagement:

Building and maintaining reputation:

Building relationships between customers and


business:

Boosting sales and Staying relevant

Making informed decisions


The Relationship Between
Sales, Customer Service,
Product Development &
Marketing
Marketing & Sales To provide a positive Marketing & Product Development
customer experience,
marketing and customer
service collaborate closely.
Marketing attracts
customers through
advertising and
promotions,
Marketing raises while customer service Marketing provides
awareness and interest in ensures their satisfaction practical data about
a product or service, by addressing their needs customer needs and
whereas sales converts and resolving any preferences,
that interest into actual concerns. which supports in
purchases. product development.
They collaborate with Based on this feedback,
prospective consumers, product development
promote communicate creates and improves
value, and increase products to ensure they
revenue. meet customer demands
and connect with
marketing strategies.
Marketing & Customer service
What the Marketing Department is actually doing ,

Focusing on research and the 4P.


Market Research Developing Marketing Promoting Product
Strategies & Services

Marketing Department
Focusing on research

Managing advertising
Building strong relationship
campaigns
with customers
-
Product refers to the physical goods or the intangible services.
Product - Package Design, Customer service, Quality, Features, Brand name.
See a customer's needs and wants.

4 Price
- An items should be sold at the correct price for customers expectation.
- Discount, Payment Method, Price, excepted value

P Promotion
- All of the communication tactics that you will use to spread the world.
- Advertising, Public Relation, Promotion Channels, special offers.

Place
- Place has to do with how the product will be provided to the customers.
- Location, retail stores, Distribution Channels, Transportation, direct
sales and whole sales
The Role of Marketing in Building a Brand
The role of marketing in building a brand

» Create Awareness.
» Shape Perceptions.
» Establish a strong brand identity.
» Strategic Marketing efforts.
» Brand Values.
» Differentiate from competitors.
» Build Loyal Customers Base.
» Marketing Activities :
- Advertising.
- Social Media Campaigns.
- Brand Partnerships.

Common questions

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Effective consumer engagement through marketing influences business growth by building and maintaining a positive business reputation, driving customer loyalty, and ensuring sustained revenue streams. By fostering strong customer relationships and adapting to consumer needs, marketing helps expand clientele and enhances competitive advantage in the market .

Sales and marketing departments synergize by aligning marketing campaigns to generate interest and awareness for products or services, while sales efforts convert that interest into actual purchases. This collaborative dynamic involves joint planning, shared goals, and communication that collectively boost revenue and market share .

The key activities of a marketing department focusing on the '4 Ps' include: 1) Product: Developing products and services, designing packaging, and ensuring quality; 2) Price: Setting competitive pricing strategies, offering discounts, and determining acceptable pricing points; 3) Promotion: Conducting advertising, public relations, and promotional offers; 4) Place: Choosing distribution channels and logistical arrangements to make products accessible to consumers .

The marketing department conducts market research to gather data about customer needs and preferences. This information is crucial for product development as it provides insights into customer demands, enabling the creation and improvement of products that align with marketing strategies and meet market needs .

Customer feedback influences marketing by informing advertising content and campaign strategies to align with customer desires and satisfaction levels. In product development, feedback directs adjustments and improvements in product features and services, ensuring they meet market needs and facilitating successful integration into marketing strategies .

Marketing differentiates a brand from its competitors by creating awareness, shaping perceptions, and establishing a strong brand identity. Through strategic efforts such as advertising, social media campaigns, and brand partnerships, marketing highlights brand values and distinct features, leading to a loyal customer base .

Marketing strategies assist in the internationalization of a company by using media and promotional tactics to reach new markets, define products or services in a global context, and build brand awareness internationally. By increasing brand visibility and establishing connections with global partners, marketing facilitates the expansion of market presence beyond local boundaries .

Marketing attracts customers through various initiatives like advertising and promotions, while customer service ensures customer satisfaction by addressing their needs and resolving issues. They work together to provide a positive customer experience, leading to increased customer loyalty and retention .

Marketing contributes to building and maintaining a business's reputation by creating connections with new collaborators, building customer loyalty, and engaging consumers effectively. Through strategic marketing efforts like advertising and promotions, businesses can influence public perception and establish a reputable brand image .

The '4 Ps' of marketing—Product, Price, Promotion, and Place—interact synergistically to enhance a business's strategy. Product decisions align with customer needs, Price is set to match customer expectations and perceived value, Promotion communicates the product's value and builds brand recognition, and Place ensures efficient and accessible distribution. Together, they ensure a holistic approach to meeting market demands and maximizing revenue .

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