BUS6100: GLOBAL BUSINESS AND SUSTAINABILITY
BABATUNDE ADELANI AFOLABI
NEXTFORD UNIVERSITY
DEMONSTRATION: IMPLEMENTING
INNOVATION
DR BILL REED
MARCH 31ST, 2023
Organizational Innovation and its importance
Organizational Innovation is introducing something new to an organization to boost
productivity and competitiveness in today's evolving business world. Promoting growth and
sustainability entails developing a culture of constant improvement.
Organizational Innovation's Importance in the Global Workforce
Enhancing effectiveness: Organizational Innovation aids in streamlining procedures,
eliminating inefficient habits, and using resources best. As a result, efficiency is increased, and
money is saved.
Boosting Customer Experience: Innovative businesses can better adapt to customers' shifting
demands and preferences. They are more receptive to criticism and capable of swiftly adjusting
to new trends.
Promoting Creativity: Innovation fosters a culture of creativity and challenges staff members
to think creatively. This generates fresh and creative concepts that can advance the company.
Attracting and Keeping Talent: Top talent is more drawn to organizations that are viewed as
creative. The best personnel, essential for fostering growth and sustainability, are attracted to
and kept in place.
Examples of Companies that have implemented
Innovation
IVM is a Nigerian automaker founded in 2007 and has since been able to produce a
variety of high-quality, reasonably priced automobiles specifically designed for the
Nigerian market. They have also successfully put into practice cutting-edge
techniques like working with locally obtained materials and collaborating with
Nigerian colleges to create new technology.
Flutterwave: Flutterwave provides payment options for businesses and consumers in
the financial technology sector. To better the payment experience for users and
businesses in Nigeria, they have effectively introduced new technologies. For
instance, they unveiled the Flutterwave Shop, a tool that enables companies to set up
online shops and collect payments from clients.
Innovative strategies
Technical Innovation: Using technology as a source of innovation is one essential factor in
enhancing market competitiveness. In order to increase output level, minimize unit costs, and
make efficient use of materials, CJ Coffee can apply technology in the
production/manufacturing process of the products. This lowers variability and improves product
quality.
Incremental Innovation: To enhance the concept and make the new product somewhat better
than the previous one in taste and quality, CJ can add various flavors and spices, such as honey,
to some of the tea and coffee. By continuously working on enhancements, it is possible to make
the product smaller and more appealing without altering its fundamental functionality.
Service Innovation: We are aware of the significance of customer service in differentiating the
CJ, enhancing the customer experience, and boosting sales for the company. The delivery and
logistics may be improved utilizing the various logistics software for on-time and efficient
delivery with quality intact and fresh. CJ can also offer free internet to clients,allow cashless
payments and employ a transport management system to assist with efficient control over
logistics and reduce expenses.
Conclusion
Technological Innovation: To enhance productivity, handle employee shortages, and get
around the pandemic-related legal restrictions on human interaction, Cj must implement new
technologies in the coffee shop. Automatic coffee makers are an example of technological
innovation since they provide clients with convenience and top-notch service.
Incremental Innovation: To achieve the goal collectively and track performance once the
invention is put into use, as well as its business position in the market, CJ Coffee needs to
clearly define the innovation outcome and share it with the team. Before launching, a test run
can be conducted inside the team to make sure quality is not compromised by the new product.
Service Innovation: Free wifi, more convenient payment options, and quicker delivery times
offered by CJ Coffee will all boost client retention, referrals, and brand recognition, giving CJ
the upper hand in the marketplace.
Process Innovation: Using modern, enhanced technology will allow CJ to produce/make
coffee, tea, and fresh meals faster, cheaper, and with better customer service.
Sustaning Innovation: To prevent quality from being compromised, which could harm the
brand, and completely eliminate production faults, CJ must make sure a good
support/remodeling team is accessible.