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Rational Problem Solving Techniques

Rational problem solving is an important skill for managers to utilize daily. There are 5 key steps to rational problem solving: [1] Defining the problem clearly; [2] Generating alternative solutions without prematurely selecting one; [3] Evaluating alternatives systematically according to goals and preferences; [4] Implementing and following up on the selected solution through feedback; and [5] Being aware of limitations such as uncertainty, resistance to change, and length of the implementation process. Rational problem solving separates career successes from failures and improves organizational effectiveness when utilized properly.

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6 views8 pages

Rational Problem Solving Techniques

Rational problem solving is an important skill for managers to utilize daily. There are 5 key steps to rational problem solving: [1] Defining the problem clearly; [2] Generating alternative solutions without prematurely selecting one; [3] Evaluating alternatives systematically according to goals and preferences; [4] Implementing and following up on the selected solution through feedback; and [5] Being aware of limitations such as uncertainty, resistance to change, and length of the implementation process. Rational problem solving separates career successes from failures and improves organizational effectiveness when utilized properly.

Uploaded by

Swiff Ceo
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd

SELF MANAGEMENT SKILLS

SOLVING PROBLEMS RATIONALY

Prepared by: Asim Athar

PROBLEM SOLVING SKILLS


Problem solving is a skill that is required of every person in almost every aspect of your life. The managers job is permanently a problem solving job. Effective managers are able to solve problem both rationally and creatively, even though, different kinds of skills are required for each type of problem.

Rational problem solving, a kind of problem solving technique that managers used many time each day; and Creative problem solving, a kind of problem solving technique that managers used less frequently. This ability often separates career successes from failure, the Heroes from an ordinary person, and the achievers from the executives.
It produce a dramatic impact on organizational effectiveness.

STEPS IN RATIONAL PROBLEM SOLVING


1DEFININIG THE PROBLEM:

1.1 Differentiate facts from opinions;

1.2 Specify underlying causes;


1.3 Utilize everyone involved for information; 1.4 State the problem openly;

1.5 Identify what standards is violated;


1.6 Determine whose problem it is; 1.7 No problem is completely independent of people; 1.8 Avoid stating the problem as a disguised solution. Managers often propose a solution before an adequate solution of a problem has been given.

STEPS IN RATIONAL PROBLEM SOLVING


2GENERATE ALTERNATIVE SOLUTIONS:
2.1 Postpone the selection of any one solution;

2.2 Be sure all involved individuals generates alternatives;


2.3 Specify alternatives that are consistent with goals; 2.4 Specify both short term and long term alternatives; 2.5 Alternatives build on one another; 2.6 Specify alternatives that solve the problem.
Judgment and evaluation, must be postponed to the first acceptable solution suggested isnt the one immediately selected.

STEPS IN RATIONAL PROBLEM SOLVING


3EVALUATE AND SELECT AN ALTERNATIVE:

3.1 Evaluate relative to an optimal standard;

3.2 Evaluate systematically;


3.3 Evaluate relative to goals; 3.4 Individual preferences should also be considered; 3.5 Evaluate direct effects and side effects; 3.6 State the selected alternative openly. This step involves useful weighing of the advantages and disadvantages of the proposed alternatives before making a final selection.

STEPS IN RATIONAL PROBLEM SOLVING


4IMPLEMENT AND FOLLOW-UP ON THE SOLUTION:

4.1 Implement at the proper time and in the right sequence;


4.2
4.3 4.4 4.5 4.6

Provide opportunities for feedback;


Participation is often the best way to ensure acceptance by others; Establish an ongoing monitoring system; Evaluate based on problem solution; It may provide some positive outcomes, it is unsuccessful unless it solves the problem being considered.

Follow-up not only helps ensure effective implementation but also serves a feedback function by providing information that can be used to improve future problem solving.

STEPS IN RATIONAL PROBLEM SOLVING


5LIMITATIONS: 5.1 There is often uncertainty as to whose definition will be accepted;

5.2 Alternatives are developed on the basis of what was successful in the past;
5.3 Gathering information on each alternative is costly;

5.4 Satisfactory solution, not optimal ones, are usually accepted;


5.5 Resistance to change is a universal phenomena;

5.6 It is not always clear what part of the solution should be monitored or measured on follow-up;
5.7 It may take a long time to implement a solution.

THANK YOU

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