Service training
Reciprocating Compressor
Version 01 vom 14.11.07
KAESER Kompressoren / [Link] / Page 1 02/2009
KAESER Compressors in Coburg
120,000 m2 – 1.920 employees (over 3200 worldwide)
KAESER Kompressoren / [Link] / Page 2 02/2009
...................... 1919 Founded in Coburg
by Carl Kaeser Senior
.......... Production: Spare parts for vehicles
..
.. and engines and, later,
.. special machines for the
..
.. glass industry
..
..
..
..
..
KAESER Kompressoren / [Link] / Page 3 02/2009
1937 Carl Kaeser Junior joins the
family business and remains
today as one of the Managing
Directors.
1948 Delivery of KAESER‘s first
compressor
1975 Development of the first KAESER
rotary screw compressor
KAESER Kompressoren / [Link] / Page 4 02/2009
..................
1979 Dipl.-Wirt.-Ing. Thomas Kaeser
joins the company and takes over joint
Managing Directorship in 1985.
1980 Establishment of the
International Sales and
Service Organisation.
1998 Kaeser brings the revolutionary
compressor controller SIGMA
..............
CONTROL on to the market.
KAESER Kompressoren / [Link] / Page 5 02/2009
Today‘s products
Screw compressors
Reciprocating compressors for trade
and industry
Towable mobile compressors
Compressed air management systems
Refrigeration dryers
Desiccant dryers
Boosters
Rotary blowers
Dental compressors
Compressed air tools and accessories
Condensate treatment plant
...
KAESER Kompressoren / [Link] / Page 6 02/2009
Kaeser Compressors
Our strengths
More than 80 years production experience
Over 3,000 employees in 50 countries
Innovative products and services of the highest quality
Advanced system solutions
Our objectives
Highest possible compressor availability
Continuous improvement of operational economy
(lifetime costs)
Maximum customer satisfaction
KAESER Kompressoren / [Link] / Page 7 02/2009
Kaeser Compressors
KAESER Worldwide
[Link]
KAESER Kompressoren / [Link] / Page 8 02/2009
Kaeser Compressors
KAESER Germany
Coburg (headquarters)
Bochum
Berlin
Erlangen
Gera
Munich
Frankfurt
Stuttgart
Hanover
[Link]
KAESER Kompressoren / [Link] / Page 9 02/2009
Kaeser Compressors
KAESER Coburg – Responsibilities for Germany
Service
KD Sales VKI
Support
Primary sales
Design and performance data
Service manuals, spares
lists, certificates, pressure
vessel documents, etc.
Sales of spares, questions
regarding part numbers
Documentatin, electrical
diagrams
Breakdowns, product
surveillance, Hotline
manning,
Sigma Air Control plus – release code
Installation instructions
Delivery time
Contracts
Please contact the responsible subsidiary or
dealer!
KAESER Kompressoren / [Link] / Page 10
02/2009
Customer Service and Service Support
Sales Management
Germany
Eberhardt
Secretary Office
Heidenreich Service Management Schuberth
Neuberger Pfschirrer Schoder
Service Coburg
Service Projects Service
Management
Kratschmann
Management
Scheler Spare Parts Customer Service Service coordination Service Order
Order processing Blumhagen (Gera) Branch-Support Barabas
Assistant Both Etterichretz (Hannover) Coburg/ Stuttgart Jacob
Renner Carl Günther (Nürnberg) Berner Kahlo
Dehler Jacob (Bochum) Braunreuther Schellenberger
Technic Göhring I. Krug (Berlin) Dötschel Schumann
Nestmann Roß Langbein (Frankfurt) Körger
Görs Tendering Wagner (Stuttgart) Preil Service contracts
Fleischmann Weißleder (München) Runge Bär
Reomote supervision Acceptance Schäfer U. Culmbacher
Bolz Honka Schwarz Herdan
Ritz Schmidt D. Rydvan
Stöhr Wachter Service Technician Schäfer T.
Wolniczak Fait Schelhorn
Orders Wünn Falk Seifart
Krauß Returns Fischer D. Szücs
Göhring M. Lulei Ziebarth
Pavlic Meßbacher
Schmidt St. Pahlahs Service logistic
Posekardt Chiarella
Richter Fromm
Roos Knoch
Sattler Marka
Scholz
KAESER Kompressoren / [Link] / Page 11
02/2009
Service Support, international
Technical Commercial
General Management
Hubertus Jacob (370)
L Dr. Bernd Preuße (268) Steve Bathe (5766)
Sabine Dreilich (5755)
V Hubert Zech-Neeß (275) FC Service Support Andreas Fischer (372)
Andreas Dreilich (261) SC Manager: Carola Fischer (5776)
Sebastian Fritsch (5764)
Roland Völlmer (352) SAM Helmut Zähler (260) Stephanie Groß (5776)
Jens Hartmann (262) FC Secretary: Michael Hirsch (5769)
Manuela Koch (5703)
Oliver Hartan (272) Claudia Kaiser (273)
Tahir Matoshi (5778)
Melanie Nemmert (5767)
Torsten Löwe (295)
Ralph Pilz (5764)
Uli Kobelt (373) Basic Data Frank Prediger (5761)
Stefan Puff (5769)
Jürgen Krauß (356) Michael Anderlik (358) Gerhard Reiter (5763)
Klaus Martens (355) Claudia Kaiser (5273) Sirina Schaller (5756)
Michaela Schlücke (5762)
Hubert Konrad (269) Blower Matthias Schunk (371)
Refrigeration dryer Monika Skripski (371)
Olaf Handke (392)
General Angelika Stech (365)
Ramon Palomar (5261) Electrics Angela Wenzel (5765)
Alexander Naumann (5768) Mobilair
KAESER Kompressoren / [Link] / Page 13
02/2009
Service Support, international responsibilities
Jens Hartmann (5261) Australia (support Asia, Pacific)
Hubert Konrad (269) Asia, Pacific
Roland Völlmer (352) France, french speaking Africa (Libya)
Klaus Martens (355) South Africa, english speaking Africa, Kroatia, Rumania,
Hungary, Poland, Czech Republic
Klaus-Ulrich Kobelt(373) Turkey, Greece, Bulgaria
Olaf Handke (392) India, Pakistan, Dubai
Torsten Löwe (295) Latin America
Andreas Dreilich (261) North America (USA, Canada)
Oliver Hartan (272) Austria, Switzerland, Italia
Jürgen Krauss (356) Spain, Portugal, Ireland, Netherlands, Belgium
Hubert Zech-Neeß (275) UK, Skandinavia
Alexander Naumann (5768) russian speaking countrys
KAESER Kompressoren / [Link] / Page 14
02/2009
Kaeser Compressors
Hotline
In Germany call +49 9561 640-0
outside normal business hours
Note: not a free service!
2001
29 2
D
4 Please call extension -7979
e
January
18 during working hours!!
1M2arch O3kto Customers outside Germany should
A u g ust contact their local subsidiary.
A02
KAESER Kompressoren / [Link] / Page 15
02/2009
Craftsman‘s compressors
EPC
KCT
Dental
Booster
KAESER Kompressoren / [Link] / Page 16
02/2009