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Axis Bank Summer Internship Report

Axis Bank summer internship provided experience in retail banking operations like KYC processing, account opening, insurance and loan processing by interacting with customers. The intern worked under the branch manager and operations head. Key learnings included communication skills, practical work experience, customer convincing, documentation, and teamwork. Challenges included lack of feedback, no compensation, and acquiring new technical skills. Overall, the 45-day internship was a good opportunity to learn new things, make contacts, accept challenges, and gain experience interacting with customers in a busy branch environment.

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fateh1508rathore
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135 views8 pages

Axis Bank Summer Internship Report

Axis Bank summer internship provided experience in retail banking operations like KYC processing, account opening, insurance and loan processing by interacting with customers. The intern worked under the branch manager and operations head. Key learnings included communication skills, practical work experience, customer convincing, documentation, and teamwork. Challenges included lack of feedback, no compensation, and acquiring new technical skills. Overall, the 45-day internship was a good opportunity to learn new things, make contacts, accept challenges, and gain experience interacting with customers in a busy branch environment.

Uploaded by

fateh1508rathore
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

SUMMER INTERNSHIP AT

SUBMITTED BY :-
MAHIPAL SINGH CHOUHAN
ENROLLMENT NO :- DX1907567
INTRODUCTION OF THE
ORGANIZATION

Axis Bank is the 3rd largest private sector bank in India.


•Central office – Mumbai
•CEO- Amitabh Choudhary
The Bank has a large footprint of 4,903 domestic branches with 15,953 ATMs &
cash recyclers spread across the country as on 31st March 2023.
Retail banking is a banking that provides financial services to individual consumers
rather than businesses.
• Retail banking, also known as consumer banking or personal banking, is banking
that provides financial services to individual consumers rather than businesses.
ORGANIZATION PRODUCT AND SERVICES
Retail branch banking

PROMOTION TO
OPERATIONS LOAN ADVISORY
GOVT.

Consumer Atal Pension


KYC Investments
Loan Yojana

Mortgage
Transfers Mutual Fund
Loan

Lockers Wheels Loan

Agriculture
Cash
Loan

Cheque Cash Credit


JOB ROLE IN THE ORGANIZATION

Worked under the Branch manager and operation head :


 interact with the customer
 KYC processing
 account opening
 insurance(ULIP)
 Loan (Business, personal Loan)
MY LEARNING IN THE ORGANIZATION

 Communication With Customers


 Practical Experience
 Convince To The Customers
 Documentation Work
 Team Work
 Work On Excel
 I Have Developed A Positive Attitude And A Strong Sense Of
Responsibility , being innovative , Open And Responsive To Changes.
CHALLENGES FACED DURING
INTERNSHIP

 Lack of feedback:
 Not being compensated
 Acquiring new technical skills and knowledge
 customer convince
 dealing in different products
OVERALL EXPERIENCE OF INTERNSHIP

 In my 45 days of internship from 19 may – 05 july 2023 . experience in axis


bank was good to learn new things and explore .
 Good platform for making new contacts, accept challenges and prove ourselves.
 Everyday the branch was full of customer, so it was good experience for me to
interact with different customer and learned to handle different customers.
 Work place culture was very good ,most enjoyable moment was whole day
work.
 It was nice to work with the AXIS BANK LTD.
Thank you

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