MINIMUM SERVICE
DELIVERY
STANDARDS
STANDARD OPERATING PROCEDURE
FOR BASIC HEALTH UNIT KOT HUSSAIN
PRIMARY AND SECONDARY HEALTH CARE
DEPARTMENT
CONTRIBUTORS:
1) Dr Sara Ijaz (Woman Medical Officer)
2) Safdar Hussain (Dispenser)
This guide will contain a comprehensive implementation
strategy with required activities that must be carried out by
the BHU incharge and other staff. It also contains SOPs that
must be maintained at the facility in the BHU
Indicator #1
The BHU is identifiable with name and PHC
registration/licence Number on Sign Boards
Indicator #2
Location of BHU is easily accessible to people
Indicator #3
Door plates at offices/rooms clearly display name,
qualification, designation of the staff on duty as well as
the patient services
Indicator #4
The staff on duty uses the provided identity badges
Indicator #5
Incharge displays organogram of BHU
Indicator #6
Incharge displays sanctioned vs filled positions of BSU
Indicator #7
There are arrangements for monitoring the attendance,
presence and punctuality of the staff.
Indicator #8
The BHU KOT Hussain mission statement is displayed
Indicator #9
BHU incharge is responsible to monitor and measure the
performance of the BHU against the given targets.
Indicator #10
The BHU staff addresses the BHUs social and community
responsibilities
Indicator #11
The BHU space is in accordance with the minimum
requirement.
Indicator #12
BHU has adequate facilities and civic amenities for the
comfort of the patients and attendants.
Indicator #13
BHU has adequate arrangements for the privacy of
patients during consultation/examination/procedures
etc.