Performance Management

Process
 Establish a Set Goals at all levels
Set Organizational
communication with across the
Goals
the organization organization

Ongoing Feedback Annual Appraisal

COMMUNICATE THE INTENT WHAT IS IN STORE FOR EMPLOYEES HOW IS THE SYSTEM GOING TO BE TIMELINES
1. ORG LEVEL COMMUNICATION VIA - ONGOING FEEDBACK IMPLEMENTED - MILESTONES
EMAIL - DEVELOPMENT PLANS -WHAT IS PMS
2. SMALL FORUM DISCUSSION WITH - TRANSPERANT PROCESS - GOAL SHEET & ITS OBJ
HR TEAM WISE
SET GOALS AT ALL LEVELS

TRAINING TO ALL EMPLOYEES ACROSS THE ORG ON – ALIGN THE GOAL SHEET WITH THE MANAGERS
WHAT IS PMS
GOAL SHEET (SMART GOALS)
SCORE CARD
 Train LT team on How to give feedback
Train the trainer for all levels below LT

DEVELOP
PERF
Monthly & Quarterly Review Meetings to be planned .

FEEDBACK
MECHANIS Growth & Feedback to be documented to be referred during final appraisal
process

M
Identify high & low potential individuals.
Low performing individuals to be monitored, supported with available
resources.
Also identify individuals for PIP to avoid any surprises later
APPRAISAL PROCESS

ANNUAL REVIEW BETWEEN REPORTING CALIBRATION OF THE RATING BY HR COMMUNICATION OF THE APPRAISAL PREPARE GOALS FOR NEXT FY
MANAGER & SUBORDINATE – BASED ON VIA INCREMENT LETTERS
PREVIOUS FEEDBACK & GROWTH
DOCUMENTED
 Q2 Q3 Q4 Q1
PMS Phased out activities Q1
PMS Roll out plan June July Aug Sept Oct Nov Dec Jan Feb Mar Apr May
LT Team Goal Sheet & Score card alignment                        
LT Team PMS Training                        
LT minus 1 Goal Sheet & Score Card alignment (Direct Reportees)                        
LT minus 2 Goal Sheet & Score Card alignment (ABO, DC
Managers)                        
LT Minus 3 Goal Sheet & Score Card alignment (SBO, Ordering
Team)                        
LT Minus 4 Goal Sheet & Score Card alignment (Pharmacist, SSA,
Executive, Barcode/Service Associate)                        
5th of every month
Employee consolidates score cards & gap analaysis
15th of every month
Managers reviews & send inputs, meeting if required
Employee consolidates monthly into quarterly results & gap
analysis   5th     5th     5th     5th  
Quarterly Review Meetings with reportees   15th     15th     15th     15th  
Employee consolidates monthly into yearly results & gap analysis                        
 
Define goals & plans for next FY                    
 
Annual review with manager                    
 
Manager to sign off & close the review with ratings                    
 
Rating Calibration