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Importance of Credit Management

The document discusses credit management and policies. It covers the need for credit in developing economies, AI Yuchengco's leadership in banking and insurance in the Philippines, and RCBC bank's expansion efforts. It also discusses the credit experiences of former developing nations like the US, Russia, and Japan. The importance of credit management, sources of credit information, collection policies, causes of delinquent accounts, and methods of collection are also summarized.

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Almira Entrena
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0% found this document useful (0 votes)
90 views22 pages

Importance of Credit Management

The document discusses credit management and policies. It covers the need for credit in developing economies, AI Yuchengco's leadership in banking and insurance in the Philippines, and RCBC bank's expansion efforts. It also discusses the credit experiences of former developing nations like the US, Russia, and Japan. The importance of credit management, sources of credit information, collection policies, causes of delinquent accounts, and methods of collection are also summarized.

Uploaded by

Almira Entrena
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

CREDIT

MANAGEMENT
Need for credit

 Development economies recommends an


infusion of massive capital into the
economies of the poor or developing nation.
 This is the only way to stop the vicious cycle

of poverty.
AI yuchengco gains leadership in
banking and insurance sector.
 Taipan alfonso yuchegco – is emerging as a
leader in the financial service sector through
a combination of banking insurance
investment.
 Owner of Rizal Commercial Banking

Corporation (RCBC) the sixth largest bank in


the Philippines in terms of resources.
Banking
 RCBC- is also on an expansion mood; it
recently acquired Merchant bank, a thrift
bank.
 It has grown by leaps and bounds.
 It focused on expanding its customer reach

via traditional bricks and mortar and


electronic channels.
 It expects to boost its performance through

the expansion of its SME portfolio


 RCBC is a strong player in the remittance

subsidiaries.
Credit experience of former
developing nation
Credit experience of former
developing nation

 United states- it was once a colony of


england.
 Russia- in development economics, an

agricultural country is classified as a poor,


undeveloped, backward or developing
economy.
 Japan-the country was once a feudal and

primitive society.
The World Bank
 Formal name is International Bank for
Reconstruction and Development (IBRD)
 Primary goal is for financing economic

development.
 First loan was extended to finance the

reconstruction of western Europe on late 1940’s


 The international community assigned to the

fund was reacting to the unresolved financial


problems instrumental in initiating and
protracting the Great Depression of the 1930’s
CMAP
 Credit Management Association of the Philippines
(CMAP)
 Established when a group of individuals involved in
credit work banded themselves to form a credit
association in 1976.
 It is composed of about 200 member-companies
from banking, trading, manufacturing, financing and
insurance sectors.
 Its philosophy revolves in 3 main themes:
1. To inculcate credit consciousness in the public mind
2. To place the credit man in his proper place as a
professional
3. To infuse credit discipline to the greater mass of our
people.
Importance of Credit Management
 Granting credit is one thing and collection is
another, thus there is a need for a system.
 Ensure a close collaboration between the

grant of credit and its collection.


 Selling goods on credit and rendition of

services only to customers who have shown


and demonstrated willingness and ability to
pay on the basis of their record will reduce
the incidence of risks.
Advantages of credit
1. Credit facilitates exchange
2. Credit increases the volume of production
3. Credit eliminates the risk involved in making
payments to distant places
4. Credit economizes the use of coins and
paper money
5. Credit eliminates the danger of being robbed
of large amounts of money.
6. Credit makes possible the accumulation of
small savings and their employment for
productive purpose.
Disadvantages of credit
1. Credit facilitates the over-expansion of
business activity which might lead to
recession.
2. A too liberal credit encourages ex-
travagance.
3. Credit sometimes increases business risks.
4. Easy borrowing by the government has
often led to the wasteful use of public funds.
Credit Management
1. CM is important because it will insure the close
collaboration between granting credit and
collection .
2. Credit risk is the risk associated with granting of
credit.
3. The significance of CM is that they are done to
avoid risk and loss on the part of the lender or
creditor or other business firm
4. CMAP is important because it inculcates credit
consciousness in public minds.
5. Competent, efficient and effective people are
necessary in order to have a sound credit
management.
Credit policy
The strength of credit power at any time is a
function of two factors affecting the credit risk.

1. Factors external to the risk.


2. Factors inherent in the risk.
External factor which influence the
credit policy as follows:
1. The business cycle – business activity does not
remain at the same level over a long period of
time. Certain business practices and policies might
be successful during the period of prosperity
might prove disastrous during a period of
depression or recession.
2. Banking policy – it tends to affect credit policy
by its effect upon the financial condition of the
creditor and the debtor. The close relationship
that exists between bank and trade credit tend to
move in the same direction.
Continuation-
Factors that influence trade credit policies;
a. The size of credit lines
b. The length of bank loan terms
c. The level of interest rate
d. The character of bank loans in respect to the
use of funds
e. Collateral requirements
3. Monetary and Fiscal Policies - monetary policy
is to influence the money supply available to the
economy. Fiscal policies affect the expenditures of
individuals and businesses through their effect on
the expenditures through tax collection.
Continuation
4. Local economic developments – any
developments that influences the costs and sales
volume of a firm affects the firm’s financial
condition.
[Link] of the creditor firm:
a. The financial condition of the creditor’s business
b. The competitive position of the creditor
c. The nature of business – can be classified as:
I. Increasing cost
II. Constant cost or decreasing cost
[Link] cost per unit of goods produced
[Link] volume increases until it reached the optimum level
Sources of credit information
 Major resources of credit information are the ff;
[Link] interviews
[Link] references
[Link] reporting agencies
[Link] bureaus
[Link]
 Credit information can be obtained from salesmen,
lawyers and customer’s financial statements.
 To have a sound judgment, credit manager must know:
◦ Whether the owner or managers concerned are hones and
intend to repay their debt
◦ Whether the history of the concern shows satisfactory progress
◦ Whether current operations and financial position of the
concern are sound.
Collection of Policies and Practices
 Every business that extends credit has some
collection problems.
 Minor problem if creditor is only to the extend to
individuals or firms with the highest credit rating.
 Major problem is creditor who accepts credit risks
of a medium or lower credit rating, resulting into
many slow paying accounts or bad debts.
 The method of collecting determines to some
extent the percentage that will be collection and
also whether goodwill or ill-will is created in the
process.
Cause of delinquent accounts
 Several types of debtors such as;
1. The debtor who misunderstands the credit terms
[Link] careless debtors
[Link] debtors who ignores small bits
[Link] debtors who is good but temporarily out of
funds
[Link] chronic slow debtors
[Link] unethical unfair debtor
[Link] insolvent debtor
[Link] dishonest debtors
Importance of a prompt collection
policy
Advantages of prompt collection policies are:
1. Requires less working capital tied up in
receivables
2. Reduces the losses from bad debts.
3. Decreases the probability of expensive legal
action
4. Reduces costs of correspondence, bookkeeping
and collections.
5. Discourages poor risks from customers.
6. Reduces loss of sales which often occurs when a
delinquent refuses to pay.
Principles of sound collection policy
1. The creditor should inform the debtor the terms
of credit
2. The creditor should enforce the credit terms.
3. When an account becomes overdue, the
collection machinery should be started at once.
4. It is useless to undertake prompt collection
action unless follow up steps are prompt.
5. The regularity and timing of the successive
steps in the collection procedure are as
important as parts of an effective collection
policy follow ups.
Collection methods and procedures
Regardless of collection system, collection
instruments may include the following:

1. Statements
2. Collection letters
3. The personal call
4. The use of telephones
5. The use of registered mail
6. Attorneys and collection agencies

Common questions

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Several key factors influence the credit policy of a business: the business cycle, banking policy, monetary and fiscal policies, and local economic developments. The business cycle affects how aggressive or conservative credit policies should be; during prosperity, liberal credit may be acceptable, while during a downturn, stricter policies could prevent losses. Banking policy impacts credit decisions by shaping the financial conditions of both creditors and debtors. Monetary policy influences the money supply affecting interest rates and credit availability, while fiscal policies can alter spending abilities through taxation. Local economic developments impact costs and sales volumes, affecting the financial health of firms and their creditworthiness .

RCBC exemplifies successful credit management in a developing economy through strategic expansions, such as acquiring a merchant bank and a thrift bank, thereby broadening customer reach both traditionally and electronically. It strengthens its position in the remittance market and enhances performance by focusing on the SME portfolio. By diversifying services across banking and insurance, it mitigates risk and taps into various revenue streams, showing a robust approach to credit management that others in developing contexts can emulate .

Lessons from the United States, Russia, and Japan highlight the role of strategic credit management in transitioning from underdeveloped states to economic powerhouses. The U.S.'s development was partly fueled by credit channels for industrial expansion, Russia's agricultural phase required different credit structures focusing on infrastructure, while Japan's industrialization leveraged credit for technological advancement. Contemporary practices can draw from these by tailoring credit structures to developmental needs, emphasizing infrastructure and technology, and ensuring that credit policies adapt to economic transitions to foster sustainable growth .

Effective credit management reduces operational risks by ensuring disciplined credit granting and collection processes, thus maintaining liquidity and minimizing bad debt losses. This allows businesses to allocate resources efficiently and focus on core operations without the distraction of managing overdue accounts. Improved collections lower costs related to collection efforts and legal actions. Consequently, it enhances cash flow management and optimizes working capital, contributing to overall business efficiency and operational stability .

Credit facilitates economic activities by enabling exchange, increasing production volumes, reducing payment risks across distances, economizing the use of money, and allowing small savings to be employed productively. However, over-reliance on credit can lead to business over-expansion, increasing the risk of recession, encourage extravagance, induce higher business risks, and lead to governmental waste due to ease of borrowing. While credit provides vital liquidity and capital, its misuse can destabilize economic activities and lead to financial crises .

External factors such as economic cycles, interest rates, and regulation changes influence credit risk by affecting the broader financial environment. Inherent factors like a borrower's financial health and business practices directly impact risk. To mitigate these risks, businesses should adopt flexible credit policies that adjust to economic conditions and enforce rigorous credit assessments and monitoring of borrowers' financial health. Building robust relationships with financial institutions can minimize impacts from external shocks. Diversifying credit portfolios also helps in distributing risk .

A comprehensive collection policy is crucial in credit management as it ensures efficient recovery of receivables, which reduces the amount of working capital tied up and minimizes bad debt losses. Prompt collection policies decrease the probability of legal actions and their associated costs, like correspondence and bookkeeping. Such policies discourage high-risk customers and mitigate sales loss when delinquent accounts are managed effectively. Regularity and promptness in follow-up actions are essential components. Effective collection reduces overall cost and maintains goodwill with customers, fostering long-term relationships .

Liberal credit policies during economic growth can stimulate further expansion, encouraging investments, consumer spending, and higher production, effectively supporting a bullish economy. However, during recessionary times, such policies can exacerbate financial instability, increase bad debts, and lead to defaults as economic conditions deteriorate. Businesses might face liquidity crises due to excessive credit extension when demand falls. Thus, aligning credit policies with economic cycles is critical for maintaining financial health and avoiding exacerbating downturns .

CMAP has significantly influenced credit management practices by promoting credit consciousness among the public, emphasizing the professional role of credit personnel, and instilling discipline in the populace regarding credit use. Established in 1976, CMAP includes over 200 members from various sectors who collaborate to ensure effective credit practices. Through its philosophies, CMAP impacts the methodology of extending credit and underscores the importance of both granting and collecting credit efficiently to minimize risk .

Sound credit assessment improves financial sustainability by accurately determining the creditworthiness of potential clients, thus reducing delinquent accounts and bad debts. It involves evaluating personal integrity, business progress history, and current operations. Proper assessment ensures that credit is extended only to those capable of repayment, securing revenue streams, and optimizing cash flow. It also supports strategic decision-making regarding the extension of credit lines and helps in mitigating risks associated with defaults, thereby strengthening the overall financial position of the business .

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