8 Training and Developing
Employees
4-
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Learning Objectives
8-1. Summarize the purpose and process of
employee orientation.
8-2. Give an example of how to design
4-
onboarding to improve employee
engagement.
8-3. Explain how to use five training
techniques.
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I.
Summarize the purpose
and process4-of employee
orientation.
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Orienting and Onboarding New
Employees
4-
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The Purpose of Employee
Orientation/Onboarding
• Welcome
• Basic information
• Understanding the 4-
organization
• Socialization
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The Orientation Process
• Employee
handbook
• Orientation 4-
technology
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II.
Give an example of how
4-
to design onboarding to
improve employee
engagement.
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Employee Engagement Guide for
Managers: Onboarding at Toyota
4-
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Onboarding at Toyota
Day 1: Welcome
Day 2: Mutual Respect
4-
Day 3: Team Work
Day 4: Suggestion system
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III.
List and briefly explain
4-
each of the steps in the
training process.
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Overview of
the
Training Process
4-
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Aligning Strategy and Training
4-
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The ADDIE Five-Step
Training Process
• Analyze
• Design
4-
• Develop
• Implement
• Evaluate
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Conducting the Training
Needs Analysis
• Strategic Training Needs Analysis
• Current Training Needs
4- Analysis
Task Analysis
Performance Analysis
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Is The Problem
Can’t Do or Won’t Do?
4-
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Designing the
Training 4-Program
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Designing the Training
Program
• Setting learning
objectives
4-
• Creating a
motivational
learning
environment
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Designing the Training Program
continued
• Make the Learning Meaningful
1. Provide a Bird’s-eye view
2. Use Familiar examples
4-
3. Organize Information
4. Use Familiar terms
5. Use Visual aides
6. Perceived need
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Making Skills Transfer Obvious
and Easy
• Similarity
• Practice
4-
• Label
• Attention
• “Heads-up”
• Pace
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Reinforce The Learning
• Reinforce correct responses
o Schedule
o Follow-up assignments
4-
o Incentives
• Ensure Transfer of Learning
on the job
• Other issues
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Trends Shaping HR:
Digital and Social Media
The Cloud
4-
Let’s take a look…
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IV.
Explain how to use five
4-
training techniques.
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Implementing Training
Programs
1. on-the-job training
o Coaching or 4-Understudy
o Job rotation
o Special assignments
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2. Apprenticeship Training
• Apprenticeship Training – a structured
process by which people become skilled
workers through a combination of
4-
classroom instruction and on-the-job
training.
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3. Informal Learning
4-
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3. Lectures
4-
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4. Behavior Modeling
1. Modeling
2. Role-Playing
4-
3. Social Reinforcement
4. Transfer of Training
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5. Team Training
4-
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Other Types of Learning
• Internet-Based training
• Learning Portals / Learning Management
Systems (LMS) 4-
• Virtual classrooms
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V.
List and briefly discuss
four management
4-
development methods.
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Implementing Management
Development Programs
• Strategy’s Role in
Management Development
4-
• Succession Planning
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Managerial On-the-Job Training
and Rotation
• Coaching / Understudy Approach
• Action Learning
4-
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Off-the-Job Management Training
and Development Techniques
• Case studies
• Computerized management games
4-
• Outside seminars
• University-Related Programs
• Role-playing
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Off-the-Job Management Training and
Development Techniques continued
• Corporate Universities
• Executive Coaches
4-
• SHRM Learning System
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Leadership Development at GE
4-
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Chapter 8 Review
What you should now know….
4-
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